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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,072 reviews
  • Rated 5 out of 5 stars

    Amazing gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the game as a gift for my boyfriend. Was a bit scared to purchase it knowing that it included a game he never mentioned. But trust me the game is amazing plus a girlfriend buying a PS4 PRO you will never go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought is PS4 Pro for the graphics quality on my 65" 4k HRD TV. WOW, they are great, especially on this new Red Dead Redemption 2 game. Sometimes so submerged into the game forget that I am playing a game. So realistic.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    must have for 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k television this system is a must have to get the full use out of your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to get back into my old gaming groove and chose the PlayStation for its power, versatility and price point. My daughter also thinks it’s pretty cool so I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great game system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love this new Sony PlayStation that bought from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for any occasion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the different functions this item has to offer, great picture quality too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bundle

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. RDR2 is a lot more complicated than the first one and I haven’t had a whole lot of free time to play but my bro likes the game a lot and usually just watch him play it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Load times

    Rated 3 out of 5 stars

    graphics look better, load times remain the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics look better, load times remain the same

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great is you have a 4k capable tv, only downfall is that is a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a good investment as a gift for my son. He is able to play with his friends online and gets a lot of enjoyment out of playing the different games he has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall reliable console at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is a great console to switch to, (or start with) given that the processing power is appreciable and the software is easy to navigate. Exclusive titles yield the main attraction for me. The only issue I've had is that some games downloaded have uninstalled by themselves, possibly due to a corrupted driver...I will need to look into it further but it hasn't been a reoccurring problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have finally have gotten the PS4 and able to compare it to how the Xbox looks and plays. Support for troubleshooting isn't as robust as for Xbox but still a great gaming platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on to PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I gave my original Sony PS4 to my brother in law. I just love playing with this console! I am just going to miss it once I upgrade to PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red dead 2, game of the year! Ps4 pro runs faster and quieter than my day 1 ps4. In upconverted 4k there is some ghosting but after a while you forget about it. 5stars for rd2, 4 for ps4 pro.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    it's a little better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than the original but much of the same...a little bigger console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation pro looks amazing on my 4k tv. This game is amazing. If you're thinking of upgrading and want one of the best games out there with it, buy this bundle you don't regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. This ps4 pro is awsome and the game makes it that much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console with an amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did it come with RDR2, but the PS4 Pro is actually a newer model that was snuck into the package. It's noticeably quieter compared to the original PS4 Pro so benefits all around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation is the best from Sony and I could get it in a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy match amazon.com prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - PlayStation 4 Pro 1TB Red Dead Redemption 2 Console Bundle is a great Game Console for an affordable price. Best Buy has the best price. Best Buy match amazon.com prices.

    I would recommend this to a friend