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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,072 reviews
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Amazing Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed a big graphical upgrade from my ps4 slim. Very happy with this product and definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system if you have 4k tv then this is a must games looks vivid and bright so happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded to this! So much more quiet and performance is a lot faster than the original PS4 I had!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sweet Bundle!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Pro looks and runs amazing I’m 4K!! Way more quiet and a free copy of Red Dead 2 can’t beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from SONY. Good picture quality also more quiet. Wish it was more Red Dead exclusive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is the best console of recent times in my opinion, very fast, stable and excellent graphics

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great images and gameplay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant pictures and fluid images. No lag on the pro along with my new TLC 55" tv. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Upgraded to 4K pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better graphics and sound than the older ps4. Really like the upgraded performance of the ps4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great console and a free game!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k on this console. Makes games run smoothly. Red dead redemption 2 is an awesome game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS4 Pro is much faster and you notice the difference in speed and graphics right away.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fun purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device that does what you expect and is easy to setup.. Integrates well with new 4k TVs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get enough of this system and the stack of games I got for Christmas that I've yet to play. Been focusing most of my gameplay thus far on Red Dead Redemption 2, and loving everything about the game, the graphics, the console. It's very detailed and well worth the spend. We've used the PS4 to play quite a few movies as well, which is much better than our previous mode of connecting the laptop to our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a quiet PS4 with better graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my day one PS4. So far, it's faster, quieter, and prettier than my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    def worth the money and a solid and fun purchase dont hesitate to buy love ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Game System Ever!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to purchase a game system, then the PS4 Pro is the way to go. This Playstation is not only a gaming system; it is a 3-D movie player, Blu-ray movie player, and a 4K movie player. The games especially made for this system are unrealistically clear. I own Red Dead Redemption, in which came withe console and I have recently purchased Spiderman. The 4K resolution will amaze you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Same good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same system with better performance and picture. Plus getting a free game is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Console

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console upgrades my 4K tv when I stream movies. Overall nice console I love it

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great overall console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console with awesome graphics! Get the Pro it's worth the extra cost!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Good system for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a good one overall lots of space for games and hardly any lag.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Awesome graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, best console yet. Red Dead Redemption 2 came with. BONUS!

    I would recommend this to a friend
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