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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,072 reviews
  • Rated 2 out of 5 stars

    Didn’t do it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played for 3 hours and never had the desire to pick it back up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive broke within months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console untill the hard drive stopped working less than a year of use in. I cant even get it fixed so I'll have to pay for a new hard drive for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted for years and is still going strong. I’m extremely satisfied with it many years later.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Red Dead is dead in PS 4 Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after a week, Red Dead was extremely slow and lagged while in fast action scenes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the store associate told me it was a 4k player. . .NOPE it can only STREAM 4k.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Read dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade that came with the best westerner out there. I with I could erase my memory and experience this game all over again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Red dead....dead on arrival!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red Dead 2 was a huge disappointment and dead on arrival.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best console !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful game and perfect console ,good combination can't be happier .Ps4 pro is fast ,easy to use nice software ,yes i think it's all about the software they are using is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, never gave me problems not the same as PC but good enough

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from original ps4, seamless no issues all data tranfered over graphics and speed improve are a plus

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Good value Get A Ps4 soup up with game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to replace A broken Ps4 fat 500gb. I’m Still using A 1080P smaller 26’ hdtv All games look good. Has good graphics that the ps4 has many Exclusives. I play on for A Full week no serious technical problems yet. I like Red Dead Redemption 2 A good western Game I play and enjoy it. Note this new model the 1080P gaming is quite, look up online 4k is louder. I recommend to PlayStation gamers.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal is GREAT! You are getting a beastly gaming machine that includes what should be the game of the year for 2018. Perfect match for a 4K TV with HDR! PROS: 4Kgaming HDR Gaming Comes with RDR2 Cons: Should have 4K blu-ray playback with HDR. WHAT are you thinking Sony?? Should come with the vertical stand it shows on the front of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, he’s been eyeing the playstion 4 pro for a while now. Having a bundle with a brand new game included for free is a great deal. Also the red dead redemption 2 looks amazing on our 4K tv. Couldn’t ask for a better set up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well, very quiet don't even hear the fan from my recliner ,play red dead redemption for about 4 hours or so and ran flawless, with no glitches . Will update review if I start having issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 Bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swap out the HDD for an SSD for better performance but works well enough out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The console you need.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run beautifully, movies look great, interface is a breeze to use, and you're unlikely to run out of room for your games any time soon. My only gripe with the console is that it runs loud when it gets hot and that it can not play HDR movies even though it can play HDR games. I bought this expecting it to be able to do so, only to be rudely mistaken.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly recommended!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for the past 3 years, still working really well. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great little bundle if you don't already have a console and want to play RDR 2. Game is as good as you'd expect it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Joy twice with special discounts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until PS5 is released and stabilized. This is the best choice. If you want to experience PS4, do not miss this opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony PS4 AND real good game!!!!!!!!!!!!!

    I would recommend this to a friend