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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 32,732 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 100% Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ps5 has been such an awesome console overall because of the amazing graphics on games that were made for those types of graphics 100% reccomend also i have had it for 2 years and there has been no trouble with the console overall.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Fantastic performance and its a beautiful machine. Very very pleased with it. This console is lightning fast , Very quiet I love the controller Purchase demon souls that game is so beautiful redone on the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Might Replace My Car Engine With A PS5!! Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 5 lives up to the hype. Coming towards the end one of the craziest years of our lives, Sony restores our faith in the future with, dare I say, the product of the year. If you were lucky enough to get your hands on one, that is of course. Visually, the PS5 looks like it was made by Michelangelo himself. How does one compare its performance to its award-winning predecessors? Under the hood, the PS5 is a lamborghini and the PS4 resembles your daily toyota corolla. Both do the job, but I'd rather be driving a lambo. The PS5 controller enhances the gameplay with unmatched innovation. Its dual sense technology allows for the trigger on the controller to replicate what is taking place in the actual game. Allowing for action games like Call of Duty to be that much more engaging. Oh, and the controller is also a mic. It is extremely satisfying to have beat the bots and gotten this amazing product for retail. Thank you Best Buy for giving me a chance at next gen gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Probably the last PlayStation to have a disc slot!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so here’s my thoughts on the ps5, now that I have had it for a little. The console: MASSIVE. Really fast and I’m impressed how it can run smoothly with everything. My one complaint is they do not have the internet browser. The controller: Comfortable, but I wish the battery in them did not die as fast as it does, seemed like ps4 controllers lasted longer without the extra vibrations. Storage: If you are like me and would like to play more than 5 games, you’re going to need either an external storage, or buy the one that goes in the ps5. Really slacking on internal memory right out the box. Overall: I love it, they just need to add the internet browser back and I’d be one happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Worth The Wait!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited 1 year and 2 months for my chance to finally purchase this. The console is absolutely beautiful. I know some people complain about the size and design, but i love it just the way it is. I can stare at my console all day. That’s how beautiful this thing is. The Dualsense controller really helps elevate the PS5 even further, immersing you into whatever game you’re playing. I love how it looks and how nice it feels in my hands. I’m definitely a proud PS5 owner. Great work, Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console truly is next gen!! I got lucky and managed to get an order in last week for pick up. The graphics are fantastic and the load times are non existent! I am very happy with this purchase. Also make sure you have space because this bad boy is almost double the size of the PS4!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    PS5 Digital is the best console ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most glorious products man kind has ever made! My favorite console ever. Original PS owner since the 1, 2, 3, and 4 and 4 pro. This console is lightning fast and even better without the disc drive. skip the disc drive if you can. all games are faster digital. and quieter!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 5 out of 5 stars

    BESTstation 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Great Playstation 5! What a Fantastic New Gaming Machine! Load times are super fast, Graphics on crisp mode, and the new controller is revolutionary.. I'm genuinely in Love.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    9th Generation is here Baby!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a PlayStation since PlayStation 1 when I was only 8. Watching PlayStation evolve along side me has definitely turned me into a fanboy, and I’m totally cool with that. This is the first time I’ve ever preordered a console and I got to say it hasn’t disappointed me in the slightest! Everything looks better and is more responsive especially with cod Cold War, a must play on the ps5! The haptic controller makes the game more imperative then ever. And I’ve noticed the triggers aren’t going to fast forward every time you move on the couch like old controllers. This controller feels like the future, it’s just the perfect fit for my hands! I have been playing ps4 war zone and the backwards compatibility is great so far. Actually I’m playing better than ever lol. If you’re as lucky as I was on getting one and you are as big a fan as me then you would agree this is the best PlayStation so far! Thanks Sony!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 Disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Super fast SSD, engaging DualSense haptic feedback, supports backwards compatibility with PS4 games, revamped UI, spatial audio Dislike Base storage is a bit small, slightly clunky design, still waiting on info regarding M.2 SSD expandability

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The PS5 is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5! It’s much faster than my PS4 and the graphics are incredible. Very happy I was able to get one on launch day and I haven’t run into any issues at all. The haptic feedback with the new DualSense controller is a game changer too. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Didn’t Know I Was A Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool console, however pretty big and heavy compared to PS4 size. I’m sure the size is due to nextgen tech. Controller is amazing and comfortable and reminds me of the Xbox One X style. The controller has built in microphone, no more headsets. The charger on the PS5 controller is different from PS4. I have two PlayStation 5 one disc one digital and I prefer the digital the other belongs to my 10yr old. It’s sleeker and quieter than the disc version. I will say the download speeds are faster than PS4, but the X Box series X is much faster at downloading large GB files. My oldest sons Xbox smoked both my 10yr old and my console download. It has the cool blue recess lighting when on and amber when on sleep mode. Graphics are fantastic, but to get the full experience I recommend having a 4-8k tv. The Home Screen and setups are different from PS4 so it takes getting use to.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ps5, it has been awesome ever since I got it. The only thing I kinda don’t like is the fact I’m gonna have to get another SSD so I can have more than 3 downloaded ps5 games:(

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Big things come in big consoles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY recommend owning a 4k HDR tv in order to get the most out of this console. The first thing that I noticed- the controller is an absolute game changer. I do not think that I can go back to a regular old controller after experiencing the DualSense. The unit itself has a bold, striking appearance and color scheme. The interface feels familiar yet refined and it so much more smoother and faster! The graphics are so crisp and detailed, while maintaining consistent frame-rates. The hard drive capacity is a bit small but I only install one to two games at a time, so this is not a deal-breaker for me. And the unit comes with an incredible little game called Astro's Playroom (A fun, charming and lighthearted platforming game that shows what the unit is capable of) What else can I say? I am really enjoying this console and I cannot wait to see what the future holds for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console out there! Best Buy was able to get it to me easy and I’m glad. PS5 is a must have, especially for those going to college!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a beautiful console the graphics and sound are amazing the speed load times are fast. Definitely the best PlayStation console so far it’s very smooth and the controller is the best controller I’ve ever used. Good job Sony !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Fun next gen addition to sony products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to buy one randomly during the crazy pre-order (aka scalper wars/bot buyers tome). Nevertheless I was happy to receive my ps5. Overall the menu system on the ps5 is slightly different than the ps4, it will take some getting used to. However, it is better once you get the hang of it. You can also use the ps4 to play ps5 remotely which is cool. Unfortunately, because you need hdmi 2.1 to get 120hz 4k it is hard to achieve. However, 4k 60hz with raytracing is nice. The controller is pretty nifty however, I find it only fun in Astro's playroom so far. I turned off haptic feedback and the L2/R2 trigger pressure, It feels odd to play with it on. I can see it being fun in Astro's playroom and maybe a fishing game. One thing to note is if you want 120hz 4k you will need a monitor with hdmi 2.1 capable of 4k 120hz plus. The choices are limited currently and the 120hz will be variable not stable 120hz so this could cause it to stutter. I would wait until mid or late next year for 120+hz 2.1 hdmi monitors. You also have to go into settings and system and prioritize for performance instead of resolution, raytracing must be tured off within the game you intend to play at 120hz. You finally have to restart the game app. I have a nice monitor that is supposed to allow 4k 144hz however, that is achieved by connecting pc to monitor using two display ports to one video card. I researched my options. I tried to install a hdmi source to display port adapter but couldn't find any that support 4k 120hz. I did find 4k 60hz adapters. If you need an adapter make sure its not unidirectional. You want hdmi source (aka ps5) to display port (monitor). Most of the adapters online will be unidirectional and only work for transferring video from a display port source (computer/laptop) to hdmi monitor which you do not want. Hard drive is a little lacking in size but is pretty quick. I transferred Modern warfare and warzone, Ghost of tsushima, and cod cold war and now I'm close to 93 GB left. To be fair warzone is a huge download (about 267GB) cold war is almost 200GB of hd space. I have a few small games and Of couse the operating system itself takes up space. I believe as the ps5 matures it will improve and get more fun with time. I have to say my kids had a lot of fun playing Astro's playroom. However, it is only a single player game so they fight a lot. Definitely fun though.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    The Playstation 5 Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything It expect it would be fast, innovative the controller is blown out of portion a bit but it is amazing nothing like it, Makes your gaming experience unique. It needs some updates to improve on the system to make it better than the 4 with the features(Themes and Storage). But features like the switcher, activity cards letting you hop back in specific portions of the game. The whole dashboard the built in mic Makes everything about the ps5 amazing. Makes 1080p games look even better. All backwards compatibility games that are unlocked play and look alot better on ps5. Stable 60 every game I've played. Ghost, Saints Row 3, Miles, Sackboy, even sports game feel, look and play better. The ability the customize the whites plates is exciting which Im doing with mine rn. Best Next Gen Console. There's no debate

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long while to get the Ps5 but well worth the wait! The speeds are way faster than I even expected. The loading of games is so good and the scene change delays are way shorter than the Ps4 was capable of. The new controllers are also so much better and responsive to different games and modes. I’m totally immersed games now that use to be boring because of the slow load and longer delays. The ps5 is excellent at delivering great movie watching of your discs as well. Being larger the Ps5 unit is not a problem as the stand for horizontal placement is my choice application. Play it most days late into the night. Well worth waiting for, the Ps5 is everything I wanted in the next generation game console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't desperate for a PS5. I still loved my PS4 and used it everyday. My wife surprised me with a PS5 for Christmas! This machine is a beast and load times compared to previous gen is night & day. Performance mode is a must! The graphics are beautiful. Note: Make sure you don't have a way older outdated TV. Make sure your TV supports 120hz and not 60hz or you won't get the true experice. Also make sure your TV supports HDMI 2.1 and not only 2.0. With 2.1, you can play games at 120 FPS at 4k. If not, it'll only be at 4k 60 FPS. Just a heads up!

    I would recommend this to a friend
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