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Customer Ratings & Reviews

Model:
3006635/3005719
SKU:
6430161
Your price for this item is $399.99

Customer reviews

Rating 4.9 out of 5 stars with 6100 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 6,103 reviews
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    It's Somewhat Next-Gen

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    Posted .
    Owned for 3 weeks when reviewed.

    Honestly, what do you expect? It's next-gen. The console itself to begin with looks like some type of alien object that's casually placed in your living room. The controller is fantastic, much bigger so it can grip in my hands properly now. I always liked the PS4 controller but now holding this I can see how much less of a controller it is compared to the PS5's. Lastly, you honestly won't get the full next-gen experience​ until HDMI 2.1 4k monitors come out that runs over 120hz. So if money is a little tight I​ would wait till it dies down. Not worth paying over retail for this console. So if you were thinking of buying it from those scalpers don't.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Must have system

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    Posted .
    Owned for 1 week when reviewed.

    Order came in earlier than expected! The entire process was so smooth. The guys at the front desk were kind and quick with helping me with my order, I was out of the store in no time. As for the Ps5, this thing is rockin. I haven't put it down since I got it. The controller is on another level and don't get me started with the graphics. I recommend purchasing a monitor compatible to get full 120 FPS on games that are capable because the graphics are next level. I went with the digital version, and that being said it comes with more than enough storage for all your games. I highly recommend playstation, as this console covers all the bases for my gaming needs.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
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    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    PS5 Secured

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    Posted .
    Owned for 1 month when reviewed.

    Going back to Playstation after 'main-ing' the Xbox one/ one one x for years is a def welcoming experience. PS plus games has amazing selection to choose from and you can keep them all in your library. The community is fantastic and I keep adding friends to the list. I have so much to catch up on when it comes to PS4 titles. As far as ps5 titles they're a little scarce but what's out def takes advantage of what Sony is pushing for in the next gen. Astro's PLAYROOM, COD Black Ops: Cold War and Descruction Allstars all utilize the 'Adaptive Triggers' on the controller and its such a game changer. Being able to feel the game react to your gamplay is phenomenal. Follow @mattswider on Twitter for live PS5/XBOX Series X restock times on different websites. I was lucky enough to get my PS5 through his link on Best Buy . com website. Remember just be signed in w/ card info saved and never give up!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best Next-Gen Console!!

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    Posted .
    Owned for 6 months when reviewed.

    This is the MOST in-demand next-gen gaming console. It’s so hard to get your hands on it. The picture quality is amazing on a 4K TV (recommend high refresh rate 120 MHz 4K TV if you can afford it). This console has no disc drive so will have to download games online. It functions as a media center and allows you to watch amazon prime videos for example in addition to gaming. It’s the console that once you play on it, you won’t want to go back to the earlier gen PS consoles. Get it while you can!! (oftentimes you only seconds to buy it before going out of stock)

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Virtual now rocks !

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    Posted .
    Owned for 3 weeks when reviewed.

    People usually buy the other version, but let me tell you that this totally worth. Anyway, you always will need to buy an external drive (I prefer SSD) for your digital games. What about disk games? You can still play them in your old ps4, is not a big difference (load speed is the only difference that I notice) if is a normal game that doesn’t support a ps5 upgrade. Otherwise, I recommend virtual games because they can’t break and you always will have them in your library, so if you travel a lot like me, and you want to bring your ps5 with you, you don’t need to care for make some space in your baggage for a bundle of discs.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Truly a next-gen console

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    Posted .
    Owned for 1 week when reviewed.

    Is console is truly the greatest thing since sliced bread. Yes, it is bulky. And yes it will have your wife give you an evil eye over its placement. Yet, it is by far the truest next gen experience in a console I've ever witnessed. It is quiet, quick, it's controllers are absolutely the most exhilarating controller experience out there to date. Another thing that makes this console so different is the dedicated audio engine and hardware. 3D headsets truly come alive with this console. The only minor inconvenience has been the download speed a PlayStation 4 titles. For some reason PS5 titles load in about 15 minutes or less while you're playing a game. But PlayStation 4 titles take much longer to load with a lot of pauses in the download bar. Not a deal breaker though because there aren't that many PS4 titles I want to carry over.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great PS5

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    Posted .
    Owned for 3 weeks when reviewed.

    This PS5 is the best console I have ever had and I am so happy I got it. The graphics are outstanding and whenever I play my games they run so smooth and I have plenty of storage to download my games that I want and my games run on 120 fps instead of 60 fps whenever I was on the PS4. I love my PS5 and I will not regret buying it, it is amazing product.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
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    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Can’t Beat It

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    Posted .
    Owned for 1 month when reviewed.

    PlayStation’s exclusive titles have me hooked. The Dualsense controller is fantastic, console runs pretty quiet and games look great. If you can get one at MSRP, do it, they’re a lot of fun.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
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    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Gaming Perfection!

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    Posted .
    Owned for 1 week when reviewed.

    I mean what really needs to be said besides that this is the perfect gaming console. I ended up purchasing this model and the model with the disc drive and I will say I do prefer the one with a disc so I can play all my old PS4 games. You can talk about the new design and you either like it or hate it, but once you get it plugged in and set up, there is nothing better. Also the new DualSense controller is an absolute game changer and is one of the best parts of the new console. Its a blast to play and everything loads so fast. Also don't skip over the free game that's included (Astro's Playroom)

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
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    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Be patient, it will turn yellow. Then it’s yours.

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    Posted .
    Owned for less than 1 week when reviewed.

    Best Buy is the way to go to avoid scalpers. Just be patient and wait for it to be added to the cart. The button will turn yellow. I promise. Once it’s in the cart it’s yours. I love my new system, the data saved on my Seagate drive, with all my PS4 data crossed over in seconds, only the new PS5 games bought with cross gen had to download. PlayStation 5 is awesome, can’t wait for grand Tourismo to drop. The pics I used are from my Xbox X order, process was the same. Good luck y’all

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Next generation Console realized.

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    Posted .
    Owned for less than 1 week when reviewed.

    I was able to order on 11/12 morning AZ time and picked it up on 11/18. I noticed Best Buy website was doing a intermittent restock and also having users to wait before being able to click on Add to Cart, then an additional two factor verification, I’m guessing this is to prevent bot/scalpers. I think this is a good idea since PS5 is on extreme high demand. PS5 works great, it is large and definitely stands out in the living room. Menu is super smooth and game load times are quick! The controller is innovative improvements, I definitely feel this is a next generation upgrade!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Beat system

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    Posted .
    Owned for 3 weeks when reviewed.

    Great system, no loud fan action like the 4 and overall, a 10!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Ps5

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    Posted .
    Owned for less than 1 week when reviewed.

    Next gen is finally here for me at least ok so let’s start talking about the ps5 it’s a Absolute beast it’s so super fast loading graphic and Lightning speed I love it it’s over all a good console and so the Xbox series x there both the same basically but ps5 is slightly better because it’s more attractive but the Xbox series X is like a box but the Xbox Series X has more storage than the PS5 that’s one reason I like about the Xbox.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fantastic new chapter

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    Posted .
    Owned for less than 1 week when reviewed.

    I love this thing. Barring the one issue I have had with it connecting to my wifi, this is one of my favorite console launches ever. Was lucky enough to pick this guy up on launch day and have been playing Destiny 2 Beyond Light, Astro’s Playroom, Spider Man Miles Morales, and CoD Cold War. Love the new interface and the Duel Sense is an incredible controller. Can’t wait to see what third party companies like Scuf and Astro can think up with this one. Highly recommend grabbing one as they become available this fall

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    PS5 for the new generation

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    Posted .
    Owned for 3 weeks when reviewed.

    It feels like you are in the future of gaming. I enjoy playing with the kids on the weekend and it brings me back to my childhood. Only downside to the digital console is managing the space on the hard drive and unable to play the collection. Great for the kids and new gamers but if your a hard core gamer or collector then this may not be for you.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 digital

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    Posted .
    Owned for less than 1 week when reviewed.

    Amazing console definitely worth saving the$100 and it has great graphics

    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best PlayStation yet!

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    Posted .
    Owned for 2 weeks when reviewed.

    Always been a PlayStation fan. Finally got the PS5 from Best Buy. This system is stupid fast compared to the PS4 and PS4 Pro. Loads games in seconds and takes full use of the bandwidth of my internet speeds thanks to the WiFi 6. Sony always ahead of the competition, especially with the DualSense controller that comes with the PS5. The immersiveness that you feel when you get the feedback from the controller’s many features is unmatched.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing console!

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    Posted .
    Owned for 3 weeks when reviewed.

    This console really is next gen! It has an inbuilt mic in the controller, some games can run at 120fps, and the new controller’s haptic feedback is really cool. The side panels are easy to remove so you can customize them if you choose to do so. %99 of PS4 games are backwards compatible with the PS5 and some of them are improved on the new console. I would %100 recommend this console to anyone that is interested in it!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Buy me

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    Posted .
    Owned for 3 weeks when reviewed.

    I don’t know a thing about this but the kid was killing me to purchase. She loves it and says it’s the best thing in her life right now. She’s 11 lol. The kids love this toy so I say you just buy it. Great for weekends and after homework!!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .

    Incredible Console!! I have owned the system for about a year and have not had any issues with the console

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend