Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10480 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the PlayStation 5 DualSense Wireless Controller highly for its quality, haptic feedback, and comfortable feel. Many appreciate its sleek design, adaptive triggers, and satisfactory battery life. While some users find the size less ideal, the controller is generally praised for its lack of stick drift. Overall, the controller's grip and weight contribute positively to the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 10,480 reviews
  • Pros mentioned:
    Comfort, Haptic feedback

    Rated 5 out of 5 stars

    Great for PC gaming also

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my pc you need to download some driver and then blam it works just as good with all the haptic feedback and all that as it would with a ps5 normally I play mouse and keyboard but I keep finding myself playing with this controller more often plus I have a way higher k/d when playing halo compared to when I played on a Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a extra controller for my kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I was about to said it was works fantastic abd my kids they're loving it vary much.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great for adding third party mods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my gamer granddaughter, she wanted a aftermarket mod installed. I can honestly say from having it open to work on, they designed this controller like a tank! And when done it went back together solid and without damage. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Playstation product like normal. Picked this one up after I dropped my last one too many times and got stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think theyre good quality. Still a little pricey but overall better than any other options in my opinion. Im hard on my stuff unintentionally and it still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it in the white for that I bought it really recommended for yall no issues and smooth to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Dual-sense is 100% legit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controller ever made, was literally just made better, especially with the lizard skin grips makes this controller that much more comfortable to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 3 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and not even 3 months in already experiencing stick drift. For $70 you'd think Sony would opt for hall effect sensors in their joysticks. Everything else is good with the controller though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing! Best controller ever! I replaced my old one with this controller and I'm not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great joystick

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great joystick, fast, beautiful and my daughter likes it

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty cool next gen technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion control, haptic feedback vibrations, and wireless connectivity are a generational leap from the ps4 controller. My only gripe is that its witch is long and awkward to hold; its plastic and light (weight) feel deminishes the premium pricetag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Good customer service and item is as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the new controllers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Always buy proprietary, this is amazing. Standard Sony doing another awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great addition to my PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless. Can sit anywhere in the room to play my games. Comfortable to hold and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had really a good condition. Perfect, my son is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback

    Rated 5 out of 5 stars

    Amazing controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this controller better than I thought I would. It’s very comfortable to hold, it plays so smoothly, & I absolutely love the haptic feedback it gives. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and PC compatible.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable. Works perfectly on my PC with Steam. Plug and play. I didn’t have to download anything and steam automatically detected it as a compatible playstation controller. Now I have an extra controller for a PS5 when I pick one up maybe next year. Got this open box like-new condition for $55, Amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Overall performance

    Rated 5 out of 5 stars

    Hard to improve perfection. Sony; “Hold my Beer”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony killed it again. The haptic feedback, feel and overall performance is just beyond anything out there right now. They feel so much less cheap than the PS4 version. More sturdy/durable and the triggers are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Dualsense

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It’s like 3 steps up from the DualShock 4 in every way. Really feels and looks next gen. I think the haptics and the adaptive triggers really set it apart from any other gaming console out there

    I would recommend this to a friend
Sponsored