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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the UBP-X1100ES's superb picture quality, especially its upscaling capabilities and HDR performance, making it a joy to use. Many found the player easy to set up and operate. However, some users expressed dissatisfaction with the remote control and the lack of automatic Dolby Vision switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 128 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4K Bllue-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Images from the movies pop on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we replaced our tv and upgraded to 4K we needed to also update our blue ray player

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound.one of the best an the market…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Sound, picture and overall quality. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EVEN BETTER THAN I EXPECTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVEN BETTER THAN I EXPECTED EXCELLENT QUALITY PICTURE PERFECT SOUND

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Play function not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing a blue ray, play via the remote causes the player to hang. Only when scene selection is selected does the movie play. Not sure what to make of it. Otherwise, great unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ,the Best Buy I’m enjoying too much the movies with my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Dolby vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost perfect!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony - UBP-X1100ES - 4K Ultra HD Blu Ray player is the latest in the ES series from the company. As expected, it is solidly built and quite easy to set up and operate. I replaced my X800 because I wanted Dolby Vision, Dolby ATMOS and DTS:X compatibility. I have my X1100ES connected directly to my Samsung Q90R soundbar and from the soundbar to my LG E8 OLED display. The Q90R is a 7.1.4 unit with rear wireless surrounds that support ATMOS and DTS:X via reflected sound from 4 discrete up-firing speakers. I have connected it via Ethernet for internet access and streaming. The provided remote is pretty basic, not backlit but provides easy access to all of the features you'll need. There is a dedicated Netflix button. The video and audio quality are pristine. Blu Ray playback is flawless and all of the HD audio can be delivered either as PCM or bitstream. It also streams content from both my Synology and WD NAS devices without any problems. I really have only two issues with the player. The first is that the unit can have problems with HDMI sync. I'm not sure if this is related to HDMI cabling or the specific hardware that I am running. Sync can drop during playback but also can fail if you pause the unit too long or on initial power up. To be fair, these sync issues can be seen with other manufacturer's equipment as well. I have seen firmware upgrades improve or even eliminate this. The second issue is a real pain. The unit will NOT auto-switch to Dolby Vision. Instead you must enter the setup mode, drill down to the audio section and manually turn the setting on. Then you have to remember to turn it off when you want to watch any non-DV content. This can be a real problem because much of the available DV content is either not labeled or very difficult to determine in advance. Again, other players can auto-switch so I am extremely hopeful that a future firmware upgrade will fix this. If (when) that happens this unit will earn a solid 5 stars. The X1100ES offers a solidly built, competitive choice and definitely deserves your consideration.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice blu-ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blu-ray player but in the middle of a movie the screen would turn black and the movie would pause then start playing again. We returned and order another one. Hopefully, this one doesn’t have the same problem. Best Buy doesn’t offer a warranty with this blu-ray player?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built unit. Great picture and sound. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Picture is excellent when watching movies!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Gidget! That's great! Good to know that you're having an excellent time using the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 4K player. Stunning picture. Awesome choice

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Great blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with the upscaling that it has even on 1080p

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality UBP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture picture found for a UBP on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good - Sony UPB-X1100ES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly to use as an audiophile CD/SACD player. It has performed quite well in the 3 weeks I've had it so far. It's also an excellent blue ray dvd unit.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality, Upscaling
    Tech Insider Network Member

    Rated 5 out of 5 stars

    perfect 4K experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Sony XBR 4K TV I was a little disappointed that there wasn't much 4K programming available to test the limits of my TV. But this Sony UBP-X1100ES has made it completely worth buying the TV, First of all setup is so easy. Connect a high speed HDMI cable to the TV and plug it in. An on screen setup helps you connect the unit to your WiFi and there are several screen setting that can be adjusted also. I left most on auto knowing that Sony engineers are a lot smarter then me on setting the correct outputs and resolutions. After install I immediately rented 1 blue ray dvd (the Meg) to see the upscaling feature, and bought 1 4k ultra HD movie (Avengers Infinity War). The colors in the Meg were so bold and life like it really felt like I was undersea with the actors. The deep blues of the sea, the deep blacks of the ocean floor and the brightness when they would turn the lights on the subs on were amazing.I never thought i could ever get a picture like that while watching a DVD. The upscaling to 4k works great while watching just an HD video. Now for the 4k UHD movie, The Avengers. The depth was the most impressive feature while watching the movie. It was as if the characters were right in my living room. The HDR on the player and TV bring so many colors to life. The sound from the UBP-X1100ES player is awesome as well. Played through my Sony soundbar with rear surround and Atmos the quality was clear, precise and LOUD!!. From the pulsating underwater attacks in The MEG to the thunderous battles in The Avengers the quality of the sound was amazing. There are some streaming apps as well installed on the player. Netflix, Prime and You Tube can be watched through the player but I'm sure most people who buy this player have a smart TV with these apps already installed on the TV. This Sony UBP-X1100ES has now made me appreciate why I bought a 4K HDR TV in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BD player when you want a physical device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ES line from Sony has always been my choice for electronics and this BD player doesn't disappoint. Solid and heavy, attractive look and near perfect playback make this BD player highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful player with Bluetooth !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is awesome since it includes Bluetooth! Not even Panasonic latest player include it. This goes well with those with projectors like myself to link up with a Bluetooth sound bar like the bose 300. No more cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K blu ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my oppo 203. Offers the same image quality as the Oppo, plus a more seamless experience since my entire home theater set up is Sony.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    look for another option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Plays SACD. BUT- The first 4k disk I tried to play froze during playback. I thought it could be the brand new disk was defective. Then it froze again on another disk of the set, and then it didn't freeze during a replay of the same scene later. For such an expensive piece of equipment, I would never have thought. PASS

    No, I would not recommend this to a friend
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