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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,123 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has amazing picture quality and lives up to the Sony brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bdplay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu-ray player is great. Plays all my dvds and blu rays with upscale value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so versatile. It sounds very good and can play just about anything. It's a keeper for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and great features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality player, Pictures are fantastic. I purchased this player to pair with a new 4K tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k dvd definitely worth it. Crystal clear images makes movies more enjoyable. Wee it o the pricey side but worth it, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4K player

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased ad an upgrade and it really is much better than old player. Better picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worse BD/DVD player i have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 10-year-old samsung that was freezing at times while streaming. thought a new one with an updated processor might be better. well, this one doesnt freeze, it hardly does anything. it played amazon prime one night then the next would not fire up. once started, it defaults to netflix and nothing will stop it. try to go to home screen and nothing. none of the buttons do anything. shut it off, reboot, and still nothing. will not play thumb drives as it will not even show them as there is no home screen. I have a cheap 60-dollar unit I hooked up and it does exactly what it is supposed to, unlike the 229 dollar one. I had bought 2 of these, 1 for the main media room and 1 for the bedroom and will be returning both.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM, we're sorry to hear that you have an issue with your Sony unit. Please make sure that your Blu-ray player has the latest firmware installed. Firmware updates can improve the functionality and fix performance issues. You can download the latest firmware from the Sony support page:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800m2/software/00266603

      Please reset the unit to factory default by following this link. (Refer to page 27):

      https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Blu Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Simple interface. Haven't used it with 4k discs yet because I have only upgraded my receiver and player to 4k and not my tv yet. The SACD through my Sony STR-ZA1000ES sounds good and I didn't have to push a bunch of buttons to get it to play like my other SACD players. Sorry this review isn't more helpful, really just doing it so I quit getting emails asking me to review constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K DVD Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 4 K picture, great crystal clear sound and a built in bluetooth system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great Blu-Ray player, It is easy to use and very sleek looking,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quqlity DVD player. Easy to setup and use and great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Picture and sounds from DVD's are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item. Not too bad to set up and recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 4K blu ray !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray is awesome never seen a beautiful picture when watching movies ! Recommend highly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player was easy to set up and the picture quality is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is now my 2nd sony blu ray player installed in the home, works great, simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K BlueRay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the 4K image, very vivid. Sony is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 4K features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K blue-ray player is a great addition to my already owned 4K TV the picture is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product easy to install first one went bad but easy to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UHD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade over an up-scaling blueray player. Looks great if you have a 4k TV with HDR

    I would recommend this to a friend