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Customer reviews

Rating 4.6 out of 5 stars with 89 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 89 reviews
  • Rated 5 out of 5 stars

    Amazing Sound, Comfortable Wear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds on the market. The fit was comfortable and didnt need time to adjust to the fit. The app is easy to use and was able to setup my EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Volt,

      It brings us great satisfaction to hear that you consider the WF-1000XM6 the best earbuds on the market! We put a significant amount of research into the ergonomic design to ensure a natural feel right out of the box, so it is wonderful to know they provided an immediate, comfortable fit for you. We are also glad you found the Sony | Headphones Connect app intuitive and were able to dial in your perfect EQ settings.

      Thank you for trusting Sony to deliver your premium audio experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Sound & Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these earbuds. Sound is on par with the Technics AZ100, which I feel have an immaculate sound, with a much better mic for calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mack,

      We are thrilled to hear that the WF-1000XM6 is delivering the sound and call quality you were looking for! It is great to know the microphone is making a real difference for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a very loud building with hammers crashing down on things and and giant rock tumblers and these do fantastic at keeping all of it out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user595328,

      We are thrilled to hear that the noise canceling on your WF-1000XM6 is performing so well in such a demanding environment! It is great to know they can help you stay focused even among the loud machinery.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Upgrade form MX4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a definite upgrade from my previous MX4. Great sound and battery life. Love listen to music on them. I would recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dubbs,

      Thank you for the recommendation! We are delighted to hear that you’re enjoying the improved sound quality and battery life on your new WF-1000XM6.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Wf1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a different EQ settings than the XM5. After that learning curve, the ear buds sound amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C2131985,

      We are thrilled to hear that the WF-1000XM6 earbuds sound amazing to you! You’re right on the money—the jump from the 5-band EQ on the XM5 to the more precise 10-band EQ on the XM6 definitely offers a new level of control for fine-tuning your audio. We’re glad the learning curve was worth it!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Just as Advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly the best noise canceling ear buds I've ever had. They fit in the ears better than the 5's too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOHN,

      It brings us great satisfaction to hear that the WF-1000XM6 has become the best pair of noise-canceling earbuds you’ve ever owned. We are constantly innovating to refine the ergonomics of our designs, so it is fantastic to know that the improved fit over the previous generation is making such a noticeable difference in your daily use.

      Thank you for trusting Sony to provide your ultimate listening experience!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving up from the mx4s this is a huge upgrade. Way more comfortable. Better sounds cancellation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi B5GS,

      We are thrilled to hear that the WF-1000XM6 has been such a significant upgrade for you! We are glad the improved comfort and noise cancellation are making a noticeable difference compared to your previous model.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth in-ears I've ever owned. Remarkable quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Barky!

      We’re thrilled to hear that the WF-1000XM6 are the best Bluetooth in-ears you've ever owned. It’s great to know you’re enjoying that remarkable quality and value!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds headphones, amazing noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Doug,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancellation of your WF-1000XM6 earbuds. It means a lot to us to know our products are enhancing your listening experience. Your positive feedback motivates us to continue delivering innovative audio technology that truly makes a difference.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing It is the most comfortable i love it !!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenC,

      We are thrilled to hear that the WF-1000XM6 is the most comfortable headset you've used! The new ergonomic, matte design was specifically crafted to match the natural contours of the ear for all-day wear, so we’re glad it’s a perfect fit for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market, hands down, better than the pervious version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roybal509,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you regard the WF1000XM6 earbuds as the best on the market and an improvement over the previous version. Your endorsement means a lot to us, and we're happy our efforts to enhance your listening experience are appreciated.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great earbuds with excellent noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sleepz1!
      Thanks for sharing your review! It is fantastic to know that you’re having such a great experience with the noise cancellation on your WF-1000XM6.

      The WF-1000XM6 features our most advanced Integrated Processor for industry leading silence and dual sensor microphones to capture ambient noise more accurately. They also support High Resolution Audio Wireless, ensuring every track sounds exactly as the artist intended.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!!! Best of the best earbuds. Recommend…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mostro8993,

      We are thrilled that you’re loving your new WF-1000XM6 earbuds and that they’ve earned your "best of the best" recommendation! It is fantastic to hear that the Platinum Silver finish and the premium performance are living up to the hype for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent noise cancelation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love wireless earbuds, bone conduction, open ear products, etc. It seems like they are always coming out with something just a little different and a lot better. Each style has it's benefits. Noise canceling are probably one of my favorites because they save my sanity at night. I pop them in and listen to my book or some brown noise until I fall asleep. They are excellent at blocking my husband's snoring. Set up was easy. I didn't have to read instructions like you used to have to do years ago. There is no fussing when you reconnect. It is all very seemless. There is an app to help set them up and personalize the sound. There are 4 sets of tips. You choose the size that fits best for you. The tip that makes for the snuggest fit typically gives you the best sound and the least outside noise. There are buttons on each earbud to control different aspects. Mine are a putty color, which I like. They come in a small case, about the size of a quarter of a bar of soap. My only complaint is that the edges of the case aren't rounded off. It makes it very awkward and uncomfortable to put it in the pocket of my leggings. The case is wirelessly chargeable. Thank you so much! I can just put the case on the underside of my wireless charging stand and not have to have an extra charging cord. The earbuds seem to hold a charge all day. I often wear just one throughout the day so I can hear what is going on around me. Then I switch to the other ear when my ear gets sore. I can do this several times then pop them in the charger when I go somewhere, rinse repeat and only have to recharge the case after a few days. Overall, I am impressed with these earbuds. They fit better than the previous versions of Sony earbuds I own.

    • Brand response from SonyListens
      Posted .

      HI Curly6509,

      We're thrilled to hear that you're enjoying the seamless setup and the industry-leading noise cancellation of your WF-1000XM6 earbuds! We appreciate your honest feedback regarding the case design, as it helps us improve future products.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony's Best Earbuds Get Even Better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's newest top earbuds, the WF-1000XM6 model offer excellent sound and noise reduction and a lightweight but solid design. The Sony companion Sound Connect app, when used with the XM6's, offers a useful set of features, including a 10-band equalizer and should be familiar if you have used Sony headphones in the past. I recommend you download this app if you purchase these earbuds. The initial Bluetooth connection process was performed flawlessly the first time, and has been flawless with my additional devices as well. The out of box sound is very good, with a slightly bassy but mostly neutral overall. In general I prefer a somewhat boosted bass and a slight treble boost, and the equalizer in the Sound Connect app accomplishes this easily. The bass response is deep and clean with no distortion. The sound of the XM6's is clean and detailed, and I enjoy them immensely. The XM6's noise reduction is very good, probably the best I have experienced with earbuds. Once again, the app is very useful, offering different levels of noise reduction in different locations and scenarios. The wearability and comfort of the Sony XM6's is very good. I have worn them for several hours at a time with only a slight discomfort. The XM6's seem to be well sealed and have not fallen out or become loose in my ears. I noticed no pressure build up that some noise reduction systems seem to suffer from. The quoted battery life of eight hours seems reasonable, but I am actually seeing about 10 hours myself, but of course this will be different for other users. In summary, I can give the new Sony XM6's my highest recommendation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreemer1961,

      It’s a true pleasure to hear that the WF-1000XM6 has earned your highest recommendation and is delivering such a top-tier experience! We are delighted that you’re enjoying the "clean and detailed" sound profile and finding the noise reduction to be the best you’ve experienced in an earbud. It is also fantastic to hear that the Sony | Sound Connect app is helping you dial in that perfect personalized EQ and that the battery life is exceeding your expectations during long listening sessions.

      Thank you for being such a dedicated member of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    Decent headphones just overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, not worth the 400$ price tag though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of rumbling from the right earbud in anc and ambient sound. Seems like a whooshing noise. This is after the 1.5 firmware update. The whooshing and the rumbling makes the earbuds unusable. Its like there is something going on 24/7 in them.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect earbuds with ANC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've previously had a pair of Sony WH-1000XM3. They're fantastic! But I got to a point where I need some wireless earbuds that could give me some great noise cancellation. Packaging for the WF-1000XM6 was nice because it's all eco-friendly. It comes with a short USB-C charging cable (USB-A on one end and USB-C on the other). I love these short cables. I've got plenty of 6' ones that I use in my home office to charge various electronics. These short ones I use in my car to make sure I don't pick up my phone while driving. Also included in the package are Extra Small, Small and Large ear tips. With the Medium ear tips already installed. I immediately tried to the Medium ear tips and made my way down to the Extra Small. The Extra small worked great for me. I charged up the case to 100% and then scanned the QR code to get the Sound Connect App. I was intrigued that it isn't Sony branded. Setup wasn't hard at all. I got the earbuds connected pretty quickly. To be honest, I didn't have much setup involved. The default sound profile fit my needs pretty quickly. However, I do appreciate there is a customizable equalizer in the app that allows me to fine tune to my personal tastes. There are also a handful of equalizer presets like: Heavy, Clear, Hard, Soft, Game, Manual and a couple custom ones. Of course, with new electronics, there was a firmware update waiting for me in the app. I was surprised at how long it took though. It took about an hour for the firmware to download and apply. I'm accustomed to 5 maybe 10 minutes. So I'm not sure what this update entailed, but I let it apply anyways. One of my pet peeves with many earbuds is that the ear tips that isolate the sound make me feel like I’m listening to things underwater. Sony got it right! These are the first earbuds that have that sound isolating ear tips that don't make me feel like I'm listening to everything underwater! It's such a relief. This alone made a huge difference in my listening pleasure with these earbuds. Sound from these WF-1000XM6 is fantastic. Music sounds great. How could it not? My previous WH-1000XM3 were ahead of its time, but in the meantime Sony has had a lot of time to make these spectacular. The noise cancellation is top notch! I took them into a shop room and these XM6 earbuds kept up with all the saws, hammering and conversations. I also ran a vacuum at home and these earbuds took care of the noise too. One setting I did not like out of the box is the Ambient Sound. It was set way too high for my tastes. It was incorrectly amplifying things like my robotic vacuum. It just seemed fake. However, when you go into the Sound Connect app, you can click on the Ambient Sound Control panel and adjust the level to where you like it. It's not as real time as I would have liked. You slide the bar to a level and then let the ear buds adjust to that level. But that's OK. This is one of those set it and forget it settings. I set mine at level 10, which is right in the middle. Performance in a call was equally great. I took these earbuds out on a walk with a good breeze going on. I asked the other end if they could hear any extra noise and they were surprised I was outside. They couldn't hear any wind noise. When the WH-1000XM3 were introduced, they came out with several touch gestures which were innovate at the time. Took me a little to get used to because I had previously only used physical buttons. The WF-1000XM6 continue the touch controls and it's appreciated in this kind of form factor. The gestures were easy to learn and there are some additional voice controls and head gestures that can be utilized to add further control! Battery life is pretty decent when you consider how hard these earbuds work to cancel noise. 8 hours on a charge with 24 hours of charge in the case. They offer quick charge with 5 minutes giving you an hour. So run them for your work morning, charge them during lunch and then run them for your work afternoon, throw them back in the case while you get to the gym and you've still got plenty of charge for a work out. Sony really perfected the earbuds to what I needed. I can't fathom what future earbud generations will include. They knocked out my pet peeve of sound isolation making it seem like things were underwater. These sound great and the noise cancellation gives me enough customization to meet my tastes. I think these are going to be my daily drivers for the foreseeable future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bzm3j81,

      Thank you for choosing Sony!

      We're excited to hear that the WF-1000XM6 earbuds have exceeded your expectations with their impressive sound quality and advanced noise cancellation. Your thoughtful feedback about the eco-friendly packaging, versatile ear tip options, and seamless app setup truly highlights the care we put into every detail. It’s wonderful to know that the sound isolation feels natural to you, addressing a common concern, and that the customizable equalizer and ambient sound settings offer the flexibility to tailor your listening experience. We’re also glad the call quality held up well even in challenging environments, and that the battery life and quick charge features fit perfectly into your busy lifestyle. Your comprehensive insights are invaluable, and we’re honored these earbuds have become your go-to choice for daily use.

      Best regards,
      -Fred Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best earbuds I've ever used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that seriously up the game in sound quality and active noise cancellation (ANC), the new Sony WF-1000XM6s are worth checking out—even if their branding is a little low-key. Speaking as someone who’s used a bunch of Sony earbuds over the years, I keep coming back to them because the audio is always top-notch and the fit is just more comfortable than most. I can wear them for hours without any issues. This latest model actually fixes a lot of the sound and ANC complaints I’ve had with other brands. The design is still super ergonomic, so the buds stay put and don’t bug your ears. Right out of the box, the audio sounds fantastic—no need to mess with EQ settings unless you want to. That said, if you’re into customizing your sound, the Sony Sound Connect app makes it easy, with lots of EQ options, presets, and manual tweaks. Clarity is excellent across all frequencies, and there’s even a background music feature that gives you those cozy coffee shop vibes while you listen. When it comes to ANC, these earbuds really shine. They block out a ton of outside noise, which makes it way easier to focus whether you’re at home, commuting, or just out for a walk. There are handy presets for different activities like sitting still, walking, running, or riding public transport. You can let the earbuds automatically detect your environment, or adjust things yourself if you prefer. The ambient mode even has a slider so you can pick exactly how much outside sound you let in, and there’s an option to prioritize voices—super useful if you want to hear announcements or someone talking to you. The bone conduction mics do a great job filtering out random noises while you’re moving around, and each earbud has multiple microphones to keep your audio clear. On calls, the sound is crystal clear for you and whoever you’re talking to, and you can connect to your phone and laptop at the same time without a hitch. Just a heads-up: if you want to mute your mic, you’ll have to do it in your chat app, not on the earbuds themselves. The Ambient Sound setting is a nice touch for calls, since it lets you hear your own voice naturally instead of feeling like you’re talking in a vacuum. The charging case is small and easy to carry, with a solid latch and battery life—up to eight hours per charge. If you’re in a hurry, a five-minute charge gives you about an hour of listening time. Pairing is simple, thanks to the physical button on the case, and I haven’t had any connection issues swapping between devices. All in all, the Sony WF-1000XM6 earbuds are a big step forward for Sony. While they might not be quite as comfortable as some of the outside-the-ear-canal styles, the sound quality and ANC are seriously impressive. The price isn’t nothing, but if you’re willing to invest, I think you’ll be really happy with them for everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waggly,

      We could not be more pleased to hear that the WF-1000XM6 has become your new go-to for daily listening. It is fantastic to see such a deep dive into the features we worked hard to refine, especially the integration of our bone conduction microphones and the Multi-Point connection for seamless switching between your phone and laptop. We are also glad you're enjoying the "cozy" atmosphere provided by the Background Music feature in the Sony Sound Connect app! Our goal was to create a pair of earbuds that provide both industry-leading noise cancellation and a natural, ergonomic fit for long-term wear, and your feedback confirms we are on the right track.

      We truly appreciate you being a loyal part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 1 out of 5 stars

    The Fall of an Audio Icon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm astonished by how low effort this is from Sony. If you compare the sound quality to the Airpods Pro 3s (yet alone the pro 2s) you'll notice how much they tuned up the bass at the expense of all other aspects. The ANC is pitiful. Without the poor foam eartips (which do 90% of the work here and fall apart the second you try to clean them) you get quality that only rivals the bargain bin Onn brand. I returned my XM5s and sadly I'll be returning these as well. Sony just can't compete with the likes of Bose and Apple and it's more apparent this year than ever.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Guru,

      Thank you for considering Sony products.

      We sincerely apologize for the inconvenience and frustration you experienced with your Sony WF-1000XM6 earbuds. Your feedback regarding the sound signature, ANC performance, and eartip durability is incredibly important to us, and we are truly sorry that the product fell short of your expectations.

      At Sony, we strive to maintain the highest standards of quality and innovation; it is clear we did not meet those standards in this instance. Please be assured that your comments will be shared with our dedicated product development team for careful consideration as we work to improve our future offerings.

      Thank you for taking the time to share your experience. We appreciate your candor and hope to have the opportunity to regain your trust in the future.

      Best regards,
      -Fred Sony_US

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