Customer Ratings & Reviews
- Model:
- WFC710N/B
- |
- SKU:
- 10562788
Customer reviews
Rating 4.2 out of 5 stars with 259 reviews
(259 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
to a friend
Rated 4 out of 5 stars
Sony Being Sony (mostly a compliment)
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, these sound incredible. Sony has not missed here; the sound quality is top-notch, as expected. The noise cancellation totally handled the light rail train on my commute, and while I can't say exactly why, the ambient noise mode seems more natural than the transparency mode on other noise-cancelling earbuds I use. They're quite comfortable. They felt a little bulky handling them out of the case, but they sit naturally in my ear, and I didn't have to get used to them in any way - except that in my ear, they tilt slightly down, so I find myself sometimes tapping the top ridge instead of fully on the side of the earbud. The default tap controls weren't intuitive to me, but are simple enough to reconfigure. The touch controls are responsive. Setup and connection was simple - no issues there. But all the rest of the configuration happens via the Sony | Sound Connect app - and here's where another familiar story plays out. There are a few great features here, but much of this feels like bloatware. If I were a more dedicated audiophile, maybe I'd feel differently, but I suspect most folks won't have use for a lot of this. Software stuff I don't need: - The adaptive & location-based sound control is an interesting idea, but I don't see how it's worth the battery consumption (and just general tracking concerns) to have location tracking always on. - The 360 audio feature scans the shape of your ear and adjusts audio accordingly - but only for specific (paid) media services. - The app has pop-up ads for other Sony products, which like, come on. Software stuff I do like: - Customized EQ (including one that adjusts settings based on live sound preferences) - Option to connect to two devices at once via Bluetooth with easy device switching Overall, these are very very Sony. The sound quality is outstanding. The software alongside it - not so much. But since I listen to them far more often than I need to configure them, I'm a big fan.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Fantastic value with typical Sony quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-C710N noise-canceling earbuds are a fantastic value, filled with a ton of features that are surprising when you compare their price to other earbuds in that price range. These earbuds reproduce sounds typical of what you expect from Sony: clarity and bass. The two main modes that these earbuds have are Aware mode and noise canceling. The noise-cancelation mode will cancel approximately 75% of all sounds around you if you are listening to music or videos at a low volume. If you crank up the volume, all you hear is your source. With Aware mode, you can hear 80% of your surroundings, and there is a feature in the app that you can turn on to use the built-in AI to shift focus to voice chats. The body material of the earbuds has this fantastic matte-like feel that comes off as strong but very lightweight. There is no doubt that these earbuds will survive drops and remain in great condition. The charging case leaves a little to be desired. The case has the same matte feel as the earbuds and feels great in the hand. The hinge has a little bit of play when closed, which gives me the feeling that if I twist the lid of the case, it could bend out of shape. The battery life of this headset is amazing. Using the earbuds for an entire week, and I have yet to see the Sony app tell me I have lost any battery life. Given how much I have used them for YouTube videos and Spotify listening, I have no doubt that they will not need charging for a long time. One thing that I wish it had was extra ear tips. Of course, the small is too small, and the medium is a tad bigger than I would like. This does leave a bit of ear fatigue with the medium tips, but with the small tips, it basically does nothing to create a seal. All in all, for the price, you are getting some good noise cancellation features and great sound. It's the typical Sony quality at a price that is worth your dollars.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Sound is good. Works well with android phone. Really like the transparent look. Good battery life.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmandoR,
We're excited to hear that your Sony earbuds are delivering comfort, great sound, and seamless compatibility with your Android phone. Thank you for the 4-star rating—your appreciation for the transparent design and impressive battery life means a lot to us. The combination of style and reliable performance is something we're especially proud of with this model.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Rated 4 out of 5 stars
Work amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had them for long, but they are a game changer. The sound quality is great, they fit in my ear perfectly, and they last a pretty long time. Will definitely be getting more Sony products in the future when it comes to audio!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CALEBK!
We are absolutely delighted to hear that your WF-C710N earbuds have been a "game changer" for you! It's rewarding to know that you are enjoying the great sound quality, comfortable fit, and the impressive battery life.
We appreciate you choosing Sony for your audio needs, and we are thrilled to hear that this positive experience encourages you to explore more of our audio products in the future!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
CV-Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent, as is the noise cancelling. The only reason it's not a 5-star is that, from time to time, it has connection issues with devices (only for a second). It stays in place while active, has a good battery life, and all around is a good earbud for the pricepoint.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesV,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience you may have experienced with the WF-C710N earbuds, particularly regarding the brief connection issues with devices. To help resolve this matter, we strongly recommend following the steps outlined below:
Resetting the headset: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred
Rated 4 out of 5 stars
Decent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear my wireless earbuds a lot. I have had quite a few different kinds over the years in my search for the "perfect ones for me". Common issues I've had are difficulties getting them to connect to my device, not fitting in my ear correctly, poor sound qualities and the thudding noise that I hear through them when I walk or workout. My first pair of decent earbuds were the Sony WF-SP800N. They had a stabilizer piece that fit in my outer ear to help hold them in place. They were relatively easy to control using the controls on the sides. I use another brand that are much smaller. Their small size fits well in my ear and doesn't fall out. When I received the Sony WF-C710N I was excited to try them. They are slightly smaller than the model 800 I previously had and much larger than my preferred earbuds. The box includes a USB-C cable, 4 extra assorted sized silicone ear tips and the associated paperwork. Like most electronics nowadays, instructions are accessed via a QR code. I selected the largest size ear tip that fit comfortably in my ear. This not only helps to hold it securely but helps to improve the sound quality. While I was holding the box in my hand, the earbuds linked themselves to my phone, possibly via the QR code on the box. There is an app to download to help fine tune the earbuds to you and help you to set the settings. If you'd rather control them with the app instead of the controls on the side of the earbuds, you can do that. The earbuds have active noise canceling and ambient sound mode, which allows you to hear things around you like cars or someone coming up behind you. There are various settings to customize the sound of what you're listening to: bright, excited, mellow, relaxed... There is an equalizer setting as well. The app can also control the sound settings of the earbuds based on your activity. You can connect to two devices simultaneously. There are dual mics for great sound when making calls. If you subscribe to a premium music service that provides 360 Reality Audio, you can set the earbuds up for that as well. I found the sound canceling to be kind of lacking, especially at lower volumes. The physical size of the earbuds is rather large and sort of hangs out of my ears. If I were to run or work out, I wouldn't feel confident that they would stay in my ears securely. At the price point, they are affordable and definitely won't break the bank.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Buds; Still Adjusting Sound in App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with wired Sony earphones, so tried these. Overall good fit, sound and comfort. Out of box they sounded a little tinny to me. Have tried app mods, but sound did not seem to change much. Will keep trying with app settings. Phone calls were very good (sound, quality, ease of use).
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first, as I always fear that this style of ear bud is going to fall out. However, my fears were unfounded. Snug fit, great sound, more than adequate battery life.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomZ,
That is excellent feedback! Thank you for the five-star review of the WF-C710N headphones. We're thrilled to hear you've discovered the snug, comfortable fit we designed. Combined with the great sound and more than adequate battery life, we're glad these earbuds are proving to be a perfect fit for your daily use!
Thanks for choosing Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Excellent noise cancelling for office and beyond
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing a few days of research, I determined that these earbuds were going to be the best for me, and I was NOT disappointed. I work hybrid between office and home and travel frequently, so talking calls from the airport becomes a must. The noise cancelling for both ambient noice and mic is top notch. I can join a teams call in a crowded airport and have everyone on the call hear everything I'm saying without any background interference. The app that you use to set them up makes pairing a breeze, and they allow you to connect multiple devices AND choose which device you want to make your primary. So I'll connect them to my phone and my work laptop and use the app to switch between the two. HUGE! The music quality leave a little to be desired in terms of audio present and rich depth, but these are best for teams/phone calls, and that's where they truly shine
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Mike!
We are so pleased to hear that your research led you to the WF-C710N and that they are exceeding your expectations. It's truly rewarding to know that the noise-canceling feature is making such a positive difference for your work calls in busy places like the airport. We designed these earbuds to provide a clear and distraction-free experience, and it's great to know we've succeeded.
It's also wonderful to hear that you find the setup so easy and that you're taking advantage of the multi-device connection feature. We designed the app to make managing your devices seamless, and it's great to hear how much you appreciate this functionality.
We understand your feedback regarding the music quality and appreciate your honest thoughts. We're glad to hear that for your primary use case—calls—the earbuds truly shine.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Function, comfort, affordability...recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The great sound, connectability and comfort of these earbuds *at the affordable price* makes these favorites and worthwhile for daily use. Definitely recommend their purchase.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKCi, thanks for sharing your thoughts on the Sony WF-C710N earbuds! We are really happy to hear that you appreciate their great sound, connectivity and comfort. Your feedback is invaluable to us, and we're thrilled to know that they've become your go-to for daily use.
The WF-C710N offer effective noise cancellation and seamless Bluetooth connectivity for a stable connection, allowing you to move freely without any dropouts.
We appreciate you choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Sony leads audio quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale for $89 roughly and it was well worth it, sony is leading in sound quality and performance and it shows time and time again with their products. These are my go to earbuds for listening to music or working out. The physical quality of these is alright it's like hard plastic that's a little refined but the electronics and sound is top notch. Definitely would recommend if you arent trying to dish out $200+ on air pods or googles, bose, beats, etc. the sound quality of these beats them all and battery life is great.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ramar!
We are absolutely thrilled to hear how much you are enjoying the performance and sound quality of your WF-C710N earbuds, especially at such a great value. It's incredibly rewarding to know that they are your go-to earbuds for both listening to music and working out!
Your loyalty and acknowledgment that Sony is leading in sound quality means a lot to us, and we appreciate you highlighting the top-notch electronics and great battery life. We designed the WF-C710N to deliver premium audio performance and reliability, and your strong recommendation that they compete strongly against more expensive options is a wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, excellent sound quality and comfortable. Connects quickly and no sound lag with any device
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidB,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the excellent sound quality and comfort of your WFC710N earbuds. It’s wonderful to know they connect quickly and deliver seamless audio with no lag across your devices. Thank you for sharing your positive experience!
Best regards,
-Fred
Rated 4 out of 5 stars
Great but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. They connect to your phone easily and rhe color is really cool! Blue is my favorite color. The only thing is that when I use them whe working in the yard, after a bit they fall out very easily out of my ears. I even tried using different silicone pieces to see if they would stay better and longer and nope. But that really is the only thing I guess, but i really rely on having my earbuds when being outside working in the yard and garden.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieC,
Thank you for choosing Sony!
We're pleased to learn that you're enjoying the sound quality, easy connectivity, and vibrant blue color of the WFC710N earbuds. We’re sorry to hear about the fit issues while working outdoors—thank you for giving different ear tips a try and sharing your feedback, as it helps us improve.
For tips on achieving a more secure and comfortable fit, be sure to check out our article on how to properly wear the headset to help prevent them from falling out: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001824068.html?search=wearing
Best regards,
-Fred
Rated 5 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adjustable rubber tips provide a good fit for any ear. Great sound quality. Great battery life.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, JorgenS!
We are delighted to hear that you are enjoying the great sound quality and great battery life of your WF-C710N earbuds. It’s particularly rewarding to know that the adjustable rubber tips are providing you with a good, comfortable fit—we know how crucial comfort is for all-day listening!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Buy for the battery life and get third party tips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life, okay noise canceling when they will stay in my ears. I had trouble with all sizes of the included ear tips and has to get third party ones with ear hooks to keep them in.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Glowbush,
Thank you for choosing Sony!
We're honored to hear that you appreciate the excellent battery life of the WFC710N. We apologize for the difficulty you experienced with the included ear tips and the impact it had on noise canceling performance. Your feedback is valuable, and we appreciate you sharing your solution with third-party ear hooks to enhance comfort and fit. Thank you for your detailed review!
Best regards,
-Fred
Rated 5 out of 5 stars
Awsome earbuds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this earbuds because they are cool ooking and every easy to connect to my phone. And the sound quality it great!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindylW,
Thank you for choosing Sony!
We're pleased to learn that you’re enjoying your WF-C710N earbuds and finding them both stylish and easy to connect to your phone. It’s wonderful to know the sound quality is delivering a great listening experience for you. Thank you for sharing your feedback and for choosing our earbuds.
Best regards,
-Fred
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very comfortable with good sound quality & noise cancelling The battery leaves something to be desired. Thats the only reason I didnt give 5 stars.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, PatriciaMish!
We are pleased to hear that you are enjoying the WFC710N earbuds and find them very comfortable, with good sound quality and effective noise canceling. We designed them to deliver a great experience in all those areas!
We also genuinely appreciate your honesty regarding the battery life. Feedback like yours is incredibly valuable to our engineering teams as they work to continuously improve our products. We understand that extended battery performance is crucial for daily use, and we take your comment to heart.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Great sound for the pricepoint and work well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want to spend a ton on earbuds and these got decent reviews so I have them a shot. They are pretty nice so far! Lightweight and functionally easy to navigate. Sound quality is good enough for me. As others have noted: the case seems a bit flimsy but if that's the biggest issue, they are still worth the price.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WFC710N, Jonny. We're glad to hear they're meeting your needs for sound quality, comfort, and ease of use, especially at a price point you felt good about.
We appreciate your feedback on the charging case as well. Comments like yours help us identify areas for improvement. If you have any questions or need tips on getting the most from your earbuds, feel free to reach out.
Thank you again for being part of the Sony family!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Awesome sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound to these, they have a bassy feel to them and the quality is pretty good, aswell as them getting louder than some of my previous earbuds. Not to mention, THEY LOOK COOL
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendRated 5 out of 5 stars
High Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best high quality earbuds I've ever used. It has noise canceling and ambient noise features that detects my movements, amazing volume, comfortable for my ears.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friend













