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Customer Ratings & Reviews

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The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 321 reviews

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  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 321 reviews
  • Rated 5 out of 5 stars

    Perfect Work Earphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair of Sony earphones for work, and they’ve been an absolute game-changer for my daily routine. The sound quality is excellent — clear vocals, balanced bass, and no muddiness, even during long calls or when listening to music while I work. The noise isolation is surprisingly good for their size, which helps me stay focused in a noisy office environment. I use them constantly for video meetings, and the microphone picks up my voice clearly with no complaints from coworkers about background noise. They’re also extremely comfortable, even after wearing them for several hours. Lightweight, secure fit, and no ear fatigue. Battery life (if wireless) easily lasts my entire workday, and the quick charging is a huge bonus on busy mornings. Overall, these Sony earphones have made work smoother, quieter, and a lot more enjoyable. Reliable, great-sounding, and super comfortable — exactly what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Edgar!

      We are absolutely delighted to hear that your WF-C710N earbuds have been an "absolute game-changer" for your work routine! It's incredibly rewarding to know that they are meeting all your needs for both productivity and enjoyment.

      We especially appreciate you noting the excellent sound quality with clear vocals and balanced bass, the effective noise isolation for focus, the all-day comfort, and the reliable battery life supported by quick charging.

      Thank you again for choosing Sony to be a part of your daily routine!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is excellent for the price, touch controls work well enough, though the auto pause gets a little frustrating if you pull out your earbud and continue to hold it in your hand during a conversation or something. Most others are like that too, though. Case feels of medium quality, headphones stay in, comfortable enough. I wear them 8+hrs a day, most days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      It is fantastic to know that you have found the acoustic performance of the WF-C710N truly outstanding given the investment!

      We are pleased that the haptic commands function as intended. We appreciate your specific feedback regarding the automatic audio interruption feature; we designed this to be highly responsive to maintain seamless listening, and we recognize how this responsiveness can sometimes be overzealous. It is excellent to hear that the earpieces remain secure, provide adequate comfort, and are suitable for extended use—wearing them for over eight hours is a great endorsement of their fit!

      Thank you for choosing Sony for your everyday audio needs!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these Sony earbuds for a bit now and I’m really impressed. The sound quality is excellent — the bass is strong without being too heavy, and vocals come through super clear. Noise cancellation works better than I expected;

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AttomA,

      We're truly heartened to learn that your Sony earbuds are delivering such excellent sound and impressively balanced bass, while vocals remain crystal clear. Thank you so much for the fantastic 5-star rating—it’s especially wonderful to know the noise cancellation exceeded your expectations!

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Great for Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These surprised me for the price. The noise canceling is better than I expected, especially for blocking out background chatter. They fit comfortably and don’t fall out when I’m moving around. The sound is clean with a little extra bass. Battery life is solid too. Not perfect, but definitely worth it if you want something simple that just works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsiA!
      Thanks so much for taking the time to share your feedback on the WF-C710N.
      We are delighted to hear that they were a pleasant surprise for the price!

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    High expectations, Shot down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realistically I would give this a 3.8 as the noise canceling is great and the design and comfort is not too bad but the sound quality is definitely a bitter disappointment as it can olny handle so much bass and hi hats until it start sounding like static. Probably better off getting a cheaper pair of earbuds that have way better sound quality than these

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pauly,
      Thanks so much for taking the time to share your feedback about the WF-C710N. We’re really glad to hear you’re enjoying the noise canceling and finding them comfortable to wear.
      However, we're truly sorry to hear the sound quality hasn't lived up to your expectations.

      Before you give up on them, we’d love for you to try this: download the Sony | Sound Connect app. Inside the app, look for the 'Equalizer' settings. Try switching between the different presets; sometimes a small tweak there can stop that distortion and make the bass sound much cleaner.

      We hope this helps.

      Thanks for considering Sony and for your feedback.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Quality Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The have two nice noise cancellation settings that make it easy to tune in, or tune out. Size is good, it fits in my pocket or bag easily. Would buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AricF!

      We’re so glad to hear you’re enjoying the sound and the versatile noise canceling settings on your WF-C710N! It’s great to know that the compact size makes them the perfect travel companion for your pocket or bag. Knowing you’d buy them again is the best compliment we could receive!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Earbuds that rival the best of them

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony—WF-C710N Truly Wireless Noise-Canceling Earbuds—“WF-C710N Wireless Noise-Canceling Earbuds are the ultimate everyday audio essential, with optimal noise cancellation, a longer battery life, and better sound quality.” I have tested and used many different headphones and earbuds, from the low to the high, and the Sony WF-C710N, which is built on the success of the WF-C700Ns, performs as well as those at the top of the price range for a budget price. They’re some of the most awesome-sounding buds out there, and yes, they have active noise-canceling (ANC) technology that works. Plus, you can turn the ANC on or off as you wish. Pros • Extremely comfortable • Highly effective ANC • Customizable • Great Equalizer settings • Fantastic bass response • Consistent sound across genres • Up to 33.5 hours of battery life, 40 hours with ANC turned off • Hook to two Bluetooth devices at once • Can use one or two buds as you desire Cons • No LDAC or aptX The user-friendly software (companion app) gives you the ultimate control of the in-ear style earbuds, allowing you to customize the EQ or remap the earbud touch buttons. The buds fit snugly in your ear canal and you have optional Hybrid silicone rubber earbud tips for the best fit possible. I was never afraid that I would have them drop out, no matter the activity. IPX4 rated, which means they’re resistant to water. You can wear them while working out, as they’re sweatproof. These are some of the most comfortable earbuds I have used. Another feature that I really like is wear detection. Playback automatically pauses when a bud is removed and then resumes when it’s put back in. I found that it works smoothly. Put one of the buds in the case, which acts as a recharger, and you can still use one bud for those times that this is appropriate for your use. Talk about a plus. ANC does a great job. I used them while the yard guys were using their leaf blowers, and the buds kept the noise level to an acceptable level. Sony included a Wind Noise Reduction design, which reduces the sound of wind buffeting. You can switch to Ambient mode to be aware of your surroundings — handy if you’re working out or running outdoors. Additionally, the Sound Connect app allows you to adjust the ambient sound in 20 levels, allowing for a good selection based on your situation. You also get a Transparency mode, which allows you to have conversations with people without having to remove the earbuds. The EQ works well, and I am a bass man, so I appreciated the bass boosted setting on the EQ, which did an excellent job. You have some broad selections and a couple of settings for maintaining some custom setups. Music, movies, phone conversations, and usefulness in noisy environments make these buds my new favorites. I tested the earbuds by listening to a range of genres — rock, indie, dance/pop, etc. They all sounded phenomenal, with fantastic bass response and crystal clear vocals. The bass sounded powerful but never overpowering. You can fully remap the touch panel buttons on the buds with the APP and this worked cleanly. Most APPS are a pain and not user-friendly, so you wonder why you installed them. But I like the Sony APP. It leads to me using a lot of customization and testing of different settings on the fly to improve my enjoyment of various listening experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well o far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well so far! Immediately connects and disconnects when u put it in the case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serenity,


      That's exactly what these truly wireless earbuds are designed for! We're thrilled to hear that your WF-C710N are working well and that you appreciate the seamless convenience of the immediate connection when you remove them from the case and the automatic disconnection when you put them back. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    New buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed them so far. Good sound quality and better then the Samsung Galaxy buds that I had previously in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an Upgrade!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I used to have a pair of the WF-C510 earbuds, and these are such an upgrade! The noise cancelling feature especially performs well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonahT! Thank you for sharing your feedback with us!
      It brings us great satisfaction to hear that you’re noticing such a big difference after moving up to these WF-C710N earbuds. We're glad the noise cancelling is performing so well for you and that you’re having a great experience with the upgrade.

      We appreciate you choosing Sony!
      Kind regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    You found the one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Hands down the best earbuds I’ve had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good product from Sony, Never disappoint me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsTech,

      We're so pleased to hear your WF-C710N earbuds are another good product and that we never disappoint you! We appreciate your loyalty.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and doesnt hurt my ears. Aslo the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LupeA,

      We are delighted to hear you are enjoying the WF-C710N Truly Wireless Noise-Canceling Earbuds! It's fantastic that you find them super lightweight, comfortable, and that the sound quality meets your expectations.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great midrange buds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the case and buds is what you’d expect; they are minimalist and highly portable. The plastic material has this pleasant feeling to it, and it is super light. The lid closes up tightly, but the magnets keeping the buds in place are a bit weak, so a hard shake or drop and they will be sent flying. These buds are some of the most comfortable ones I have worn in a while. The shape makes them quite ergonomic and since they weigh next to nothing, I was able to keep them on for more than 2 hours at a time with no issues whatsoever. Even when sweating, they stayed on firmly without the need to readjust. The buds stayed put even when I did jumping jacks and headshakes. They are rated IPX4, so a little humidity won’t affect them. They feature Bluetooth 5.3 and fast pair, so pairing them was a breeze. I experienced no hiccups, lagging, or sync issues with videos or gaming at decent distances. Multi-point worked very nicely between my phone and laptop. The controls are super responsive, but they’re awkward to learn and get used to. Tapping repeatedly to raise or lower the volume can be a bit weird. The battery life is good. They’d certainly take a few days before they need charging, since I not in the habit of wearing them for more than a couple of hours at a time. The buds feature quick charging, but sadly no wireless charging. The noise cancellation is not as good as Sony’s higher tier buds, but I took them on the subway and were more than acceptable. I can still hear medium-to-higher noises, so you’re not fully cut off from the world. The ambient mode is also OK. Speech is remarkably clear. However, I did notice white noise in quiet environments and loud wind noise which became annoying when walking. I appreciate the tap-to-hear and remove-to-chat features which are great for listening to those train announcements or having a quick conversation. The call quality is great at this price range, although I still sounded a bit processed. Loud places were no issue and wind noise was kept to a minimum, but overall, I had to speak a little louder. Now, the audio quality is what you would expect from Sony. The bass is strong, deep, but well-defined. The midrange comes out clear and unimpeded, while the treble adds clarity and brightness without being harsh. I was a bit disappointed that the only codecs available were SBC and AAC (no LDAC!). The DSEE works nicely, especially when watching video content. The sound signature can be further optimized with the companion app, although there aren’t many options. Speaking of the app, it’s not as robust as others, but it does add more versatility. There, you can control ambient mode, change the control scheme, update software/firmware, adaptive sound control (kind of gimmicky), and more. While it’s missing some quality of life options such as Qi charging and Hi-Res codecs, I think this is still a great value since so much is being packed into this semi-budget ear buds -and the sound is amazing.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony Noise Cancellation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WF-C710N Noise Canceling earbuds are really nice. I’ll start with the charging case – it’s like a little capsule, it’s lightweight and sleek looking. The buds themselves are really smooth, I love the way they fit in my ears. No pain, no readjustment needed, just clean sound with very little outside noise disruption. The noise cancellation feature is good. It’s not too much, but enough that you’ll need to take at least one out if someone starts talking to you. Since I use these on my outside walks, I do want to be able to hear some background noise and I find these do allow that – the right amount. You’ll want to download the Sound Connect app. I already had this and they immediately paired and connected to the app. From there you can make adjustments to your sound quality. In the box is the capsule case, the ear buds, a short charging cable and an assortment of little rubbery ear things. I opted for the smallest ones, and they fit me perfectly but the ones that were originally on were fine too. When listening to music you can feel the sound shift in the music where it’s supposed to be and it’s neat to recognize. The battery life has been good, 5 days at 2 hours a day and still going strong. Of course, with the app it will alert you when it’s time to charge your case. If you are in the market for some high quality earbuds these are worth considering!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Earbuds for Music and Calls!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of the Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds which I am giving a 4 out of 5-star rating. The earbuds come packaged in a dual carrying /charging case so they will easily fit in your front pocket or purse. In my use, the case held enough power to charge both ear headphones three times. The enclosed instructions are basically useless as to why it is highly suggested to use their QR Code to download the detail instruction PDF to your mobile device along with the Sony Sound Connect smartphone app. The app is your key to navigating all the features of these earbuds. When paired with your phone you can set add separate functions for each earbud touch sensor for each individual earbud. For example, on the right earbud, you can select Playback Control for the functions of Play/Pause, Next Song, Previous Song, Voice Assist, Reject A Call, or Raise The Volume. For example, on the left earbud, you can select Noise Canceling, Ambient Sound, Receive/Finish A Call, Reject A Call, or Lower The Volume. It does take some time to commit to memory the Morse code tapping for each earbud to manage the desired features/options. As for the sound quality while listening to music, I was quite impressed and found an overall balance between the highs and lows. The earbuds themselves come in three different sizes. To place them in your ear, you hold them vertical, gently insert the ear headphone into the ear canal, then turn the ear headphone backwards until snug into your ear. The app has a great animation on how to insert the earbuds into your ear along with a twist needed to lock them into your ear canal. There are special sound/audio features with the first one being “360 Reality Audio” which is a form of AI surround sound. They provide a sound clips for audio sampling from Normal Audio to 360 Reality Audio. To completely take advantage of this feature, you must subscribe to either 360 Reality Live, Artists Connect, Amazon Music Unlimited, nugs.net, or PeerTracks. Since I subscribe to neither of these music streaming apps this feature is not a benefit to me. The second sound/audio feature is “Analyze ear shape” in which you take pictures of each ear in order to apply some sort of equalization to your listening experience. After performing this task, I felt no change in sound quality. As for the sound quality while taking phone calls, I found the audio both crisp and clear. As for taking calls, I was first confused on how to answer or hang-up on phone calls, i.e., what “Morse code” tap do I use for this function! I still find it cumbersome to answer calls as I’m used to physical buttons on ear headphones. For each instance a double tap on the touch sensor will either answer or hang-up your call. A BIG disappointment be me is that there is NO option to mute your call directly through the ear headphone themselves. You need to have your phone readily available to mute! Overall, these earbuds provide great sound quality for music and the battery life is great which gets me to 5 out of 5 start rating. BUT, I feel the lack of a Mute button or is a big drawback for me, perhaps my personal preference. I hope you enjoyed reading my review in aiding you in the selection of this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are cool looking but the noise canceling goes in and out it doesn’t stay.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    My New Favorites!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s WF-C710N Wireless Earbuds, much like the previous version, are impressive! The active noise cancelation, sound quality, and battery life all built around a comfortable to wear design. I’m pretty sensitive to ear buds so finding a comfortable set is hard for me. So uses a proprietary upscaling technology called DSEE, super helpful when streaming lossy audio! Clear vocals and balanced bass even on less than ideal audio streaming quality. Amazing if you are a bit of an audiophile and can’t wear over the ear headphones all the time. Comfort is top notch here with the rounded, lightweight design. Expect a snug fit that’s perfect for extended wear. Sony claims battery life around 8.5 hours of playback with noise canceling enabled. The sleek case offers a substantial boost, extending total time to 30 hours. I was really surprised with the quick charge function. With just 10 minutes of charging, I was able to get several hours of playback. Sony claims 4 four hours, but your mileage may very. My new daily drivers and all day on the go wear. On my Pixel, the Sony Headphones Connect app is easy and provides a pretty seamless experience. The new WF-C710N remains an excellent choice for mid range earbuds and money savvy users wanting quality noise cancelation and great audio.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen better quality at same price The boom bass are missing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miele,
      Thank you for taking the time to share your feedback regarding the WFC710N. We appreciate your insights and are sorry to hear that the product did not work for you in terms of sound quality.
      Your comments are invaluable in helping us improve.
      Thank you once again for your feedback.

      Best regards,
      Stephanie Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Good Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is my review of the Sony WF-C710N Earbuds Comfort and Stability • The new Sony WF-C710 earbuds are a very good set of true wireless Bluetooth earbuds. • They are lightweight and comfortable to wear and seem very stable in my ears when walking or shaking my head. • I have used them for a two-hour listening session and experienced no discomfort. Battery Life and Carrying Case • Battery life so far has been excellent. • The carrying case is not bulky or heavy and fits easily in my pocket. • The initial Bluetooth connection is done by removing the earbuds from the case. • Any Bluetooth pairing to other devices is done by pressing a small button on the rear of the carrying case until the front LED flashes blue. Sound Quality and App Features • Out of the box, these earbuds have a pleasing sound quality, but I would highly recommend downloading and using the Sony Soundconnect app to adjust the equalizer and take advantage of other features that the app offers. Overall Recommendation • Overall I would highly recommend the Sony WF-C710N earbuds. • They are a great value for the money and offer excellent features such as noise cancelation and ambient sound. • Sound quality and comfort are also excellent in my opinion.

    I would recommend this to a friend
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