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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 408 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 408 reviews
  • Rated 5 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fits perfect even when i have big ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HaroldoC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WFC710N earbuds deliver great sound and fit comfortably, even with larger ears. It’s rewarding to know our design supports a wide range of users while providing an excellent listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Henry Y

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic earbuds and amazing colorway. Quality to me is just as what you would expect from a company like SONY. The noise canceling at least to me is good and being able to customize the sound setting through the SONY app is another plus. The only con I have is these seems to fall out easier when say I’m chewing or something compared to the 510.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, BeLikeBill!

      We are absolutely thrilled to hear that you are enjoying your WF-C710N earbuds and that you love the amazing colorway! It's rewarding to know that the quality is exactly what you expect from Sony.

      We are also glad you appreciate the effective noise canceling and the added benefit of customizing your listening experience through the Sony app.

      We do appreciate your valuable feedback regarding the fit, especially when compared to the WF-C510 model. We continually use comments like yours to refine the comfort and stability of our ergonomic designs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Pretty good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and battery life! Major plus with the color too (my favorite color) would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, StevenM167!

      We are so pleased to hear that you are enjoying the sound quality and battery life of your WF-C710N earbuds. It's truly rewarding to know that they are meeting your expectations and that you love the color! We designed these earbuds to be a great combination of performance and style, and it's wonderful to know we've succeeded.

      Thank you again for choosing Sony and for your recommendation.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Sony earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds I've always used the Apple buds, I decided to these because I lost the last pair The Sonys have great sound quality. I'm still figuring out Only complaint is putting them in my ear they go in differently but I really enjoy the quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnR,

      We are thrilled to hear that you really like your WF-C710N earbuds and are enjoying the great sound quality! We know switching from a long-time brand can involve an adjustment, and we appreciate you giving Sony a try. We understand that the fit is a little different, but we hope that once you're fully used to placing them in your ear, you'll be able to enjoy the amazing audio performance even more! Thank you for your review and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound to these, they have a bassy feel to them and the quality is pretty good, aswell as them getting louder than some of my previous earbuds. Not to mention, THEY LOOK COOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great pair of earphones and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, the style is different, noise cancelling, works with android, touch features are fantastic. They are not touch sensitive if you have a light touch but if you push you wont like these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM,

      We’re thrilled you love the style and noise canceling! To clarify, these earbuds feature physical buttons to prevent accidental triggers, so a deliberate press is required for the features to respond. We appreciate your feedback on the button feel as it helps us improve our future designs. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great battery life, great sound, and great noise canceling. Best bang for the buck at their current price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bguzman,

      Thank you so much for the fantastic review! We're immensely pleased to hear that you're enjoying the Sony WF-C710N and that it's hitting all the right notes for you—from the sound quality and noise canceling to the battery life and value. We designed these earbuds to deliver a premium listening experience at an accessible price point, and your feedback confirms we've achieved that goal.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best budget ear buds for audiophiles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and loud sound. Encapsulates all sounds to a T. Along with tight comforming fit, what more could you ask of a earbud. Great noise cancelling aswell.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your thoughtful review and for sharing your experience with the WFC710N, RyleeE. It's a truly pleasure to hear that you appreciate the clean, loud sound quality and that the earbuds provide an encapsulating audio experience. It’s great to know that the comfortable and secure fit enhances your listening enjoyment and that the noise cancelling is performing well for you. Your feedback means a lot to us, and we’re delighted our earbuds are meeting your expectations. If you have any suggestions or further experiences to share, we’d love to hear from you!

      Thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great value purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. The headphones fit great in my ears, they just feel a bit heavier than the Apple AirPods. The sound quality is great and does a fantastic job cutting down on ambient noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than other more expensive earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life amazing features, and the sounds is better than apple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesus,

      We are beyond pleased to hear that you are enjoying the WF-C710N earbuds and find the battery life and features to be amazing!

      We put a strong focus on delivering uncompromised sound quality, so it's incredibly rewarding to read your comment about how the audio performance compares to the competition.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Best Overall Bang For Your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good with clear audio and nice base, the active noise cancelling at this price point is also pretty effective. My only real gripe is the case they’re in feels a bit cheap and they tend to be dead after being left alone for a while without any use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor!
      Thanks for sharing your feedback on the WF-C710N earbuds. It's great to hear you're enjoying the clear audio and nice bass, and that you find the Active Noise Cancelling effective for the price point.

      Regarding the case feel, we appreciate you bringing this to our attention. We work hard to balance quality components with a competitive price, and we'll certainly take your feedback on the physical design into consideration for future models.

      For the battery drain issue, that's definitely not the experience we want you to have. Sometimes, if the earbuds aren't seated just right or if there's a small bit of debris in the case, they might not fully disconnect, causing them to draw power even when not in use.

      If the issue persists, please feel free to contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony WF-C710N earbuds for a little while now and they’re great. The sound is clear with solid bass, the noise cancelling works surprisingly well for the price, and they’re comfortable enough to wear for long stretches. The battery life hasn’t let me down either, and I really like how easy they connect to my phone. Overall, these feel like a really good value and I’m glad I picked them up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, MarcusM!

      We are so pleased to hear how much you are enjoying your WF-C710N earbuds. It is great to know that you are impressed with the clear sound, solid bass, and the surprisingly effective noise canceling. We designed them to be a comfortable and reliable option, so it's rewarding to hear that they are working so well for you, from the long-lasting battery to the easy connection.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Connects easily with phone and laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give a pretty natural sound and stay in ear well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnG,

      It is most rewarding to hear that you are enjoying the WF-C710N headphones! We're delighted that you find they provide a natural sound and that they stay securely in your ear. Thank you for the positive review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Overall good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music however, when you pause there is some kind of disturbance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, BestTV!

      We’re glad to hear you’re enjoying the music quality on your WF-C710N, but we’re sorry about that disturbance when you hit pause.

      That sound is often a slight "white noise" characteristic of the Noise Canceling or Ambient Sound modes. To see if that clears it up, try turning those features off via the Sony | Sound Connect app when you aren't using them. Also, check for any firmware updates in the app, as these often include stability fixes for audio transitions!

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great earphones and sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they are great! The sound is amazing and the quiet works well too. The only downfall is the earpiece i am in between the first and second size but i made it work out ok!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Smile123!

      We’re so glad to hear that you’re loving the amazing sound and noise-canceling performance of your WF-C710N earbuds! We appreciate your feedback regarding the ear tip sizes; getting that perfect seal is so important for both comfort and sound quality, so we're happy you found a fit that works for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best high quality earbuds I've ever used. It has noise canceling and ambient noise features that detects my movements, amazing volume, comfortable for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on my ears they feel great and the sound is awesome!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Joemig!

      We are absolutely pleased to hear that your WF-C710N earbuds feel great on your ears and that you find the sound to be awesome! We prioritize both comfort and sound quality in the design of our earbuds, and it's rewarding to know we achieved that balance for you.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Pretty good ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancelling was better than I expected for this price point. I was in need of a new pair on a trip, and gave these a chance and 6 months later still going strong. Haven't had any issues with these so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jayson,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the active noise cancelling on the WF-C710N exceeded your expectations and has held up well over the past six months. It’s great to know they served you reliably during your trip and continue to perform without any issues. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Very good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, the sound is magnificent and the battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, WilfredoA!

      We are so pleased to hear that you love your WF-C710N earbuds! It's incredibly rewarding to know that you are enjoying both the magnificent sound and the great battery life. We designed these earbuds to deliver premium performance for all-day listening, so your feedback is a wonderful validation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with amazing noise cancelling, earbud itself is just a tad large, amazing battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      It is truly wonderful to know that you are enjoying the amazing noise-canceling capabilities and impressive battery life of your earbuds! We engineered these to provide a sanctuary of sound even in noisy environments, paired with enough power to keep your music going all day long. We appreciate your feedback regarding the size of the earbuds; we strive to balance a comfortable fit with the high-performance technology housed inside, and we are glad that the overall experience has been so positive for you.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

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