Customer Ratings & Reviews
See more imagesSony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
- Model:
- WFC710N/L
- SKU:
- 6620464
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 261 reviews
Top Mentions
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- Rated 5 out of 5 stars
Comfrtable fit, good sound, and stays charged
Angie Posted
I got these after I accidentally washed my samsung buds. I was looking for something similar to the buds i owned, and these were almost exactly the same. Theres two noise cancelling modes, they're both great but noise cancelling isn't my biggest thing so I can't give too much detail on this. I know with the app there are settings to control this, but I haven't touched them too much. I was worried the battery life wasn't going to be as long as my old pair, but they're on par, lasting me several weeks before actually needing to be charged. I use my earbuds very heavily and daily, and I only need to charge these between once every 3 weeks to a month. The sound quality is amazing! I want to say it is a little better than the galaxy buds I had. With my old pair I feel like I had to turn them up very high to hear everything (which honestly could've just been me or the fact that my old pair were very old and took a beating from my usage), but with these I don't have to turn it up that high at all, it's very clear. My ears are thankful. Comfort wise, they do slip a little sometimes, but I haven't changed any of the tips. Other than that theyre very comfortable, even when laying down. They're also very pretty, the clear blue is so nice. The case is slim and small enough to fit in my pocket easily. Again, with my old buds they fell out very easily, but the case with these has a pretty strong magnet that keeps it closed, so no more lost earbuds for me! I really love them!
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the awesome feedback, Angie!
We are so glad you are loving them. We love hearing that the battery life is keeping up with your heavy daily use, and that the clear blue look and strong case magnets are hitting the mark for you. Knowing that your ears are thankful for the clear sound is the absolute best.
We also appreciate the note about them slipping a little. We definitely recommend swapping out the ear tips for one of the other sizes in the box when you get a chance, since finding that perfect fit usually fixes that right up.
Thank you for switching to Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 4 out of 5 stars
Great sound quality
Marcus Posted
Sound Quality is excellent for the price, touch controls work well enough, though the auto pause gets a little frustrating if you pull out your earbud and continue to hold it in your hand during a conversation or something. Most others are like that too, though. Case feels of medium quality, headphones stay in, comfortable enough. I wear them 8+hrs a day, most days.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Marcus,
It is fantastic to know that you have found the acoustic performance of the WF-C710N truly outstanding given the investment!
We are pleased that the haptic commands function as intended. We appreciate your specific feedback regarding the automatic audio interruption feature; we designed this to be highly responsive to maintain seamless listening, and we recognize how this responsiveness can sometimes be overzealous. It is excellent to hear that the earpieces remain secure, provide adequate comfort, and are suitable for extended use—wearing them for over eight hours is a great endorsement of their fit!
Thank you for choosing Sony for your everyday audio needs!
Regards,
Dominick
- Rated 3 out of 5 stars
High expectations, Shot down
Pauly Posted
Realistically I would give this a 3.8 as the noise canceling is great and the design and comfort is not too bad but the sound quality is definitely a bitter disappointment as it can olny handle so much bass and hi hats until it start sounding like static. Probably better off getting a cheaper pair of earbuds that have way better sound quality than these
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Pauly,
Thanks so much for taking the time to share your feedback about the WF-C710N. We’re really glad to hear you’re enjoying the noise canceling and finding them comfortable to wear.
However, we're truly sorry to hear the sound quality hasn't lived up to your expectations.
Before you give up on them, we’d love for you to try this: download the Sony | Sound Connect app. Inside the app, look for the 'Equalizer' settings. Try switching between the different presets; sometimes a small tweak there can stop that distortion and make the bass sound much cleaner.
We hope this helps.
Thanks for considering Sony and for your feedback.
Warm regards,
Estefany
- Rated 5 out of 5 stars
Great earbuds for a decent price
Chikaras086 Posted
Got these on sale because I liked the transparent look. Fantastic, great sound quality, I love the options to be able to block out sound or temporarily "dim" music to hear what's around you without removing them, and the clear blue plastic reminds me of the 2000s. Only issue I've had is playing music from the game Umamusume, but only on Spotify, the other 99% of the time, no issues.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Chikaras086!
We are immensely pleased to hear that you’re loving the look and sound of your new WF-C710N. It’s great to know those quick switching sound modes are making your daily listening a bit easier.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
- Rated 4 out of 5 stars
Nice aesthetic
Leloup Posted
Nice appeal blue. This are great noise cancelling buds. Pair it with the SONY app to customize optimal sound to your liking. Great sound. My only complaint is; this easily slip off if used as an accessory while working out. Tried different size rubber piece, no use. Otherwise, these are great.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Leloup!
Thank you so much for taking the time to share your feedback! We are very glad to hear that you love the blue color, the great sound, and the powerful noise canceling on your WF-C710N earbuds.
We also really appreciate you letting us know about the fit during workouts. Since changing the tips didn't do the trick, we recommend inserting the earbuds and gently twisting them backward into your ear. This helps lock them into place against the outer part of your ear. Also, wiping away any moisture or oils from your ears right before your workout can give them a much better grip.
We value your input. Thanks for choosing Sony!
Warm regards,
Estefany
- Rated 5 out of 5 stars
Great earbuds at a great price.
AdrianE Posted
Great wireless earbuds at a proce that wont break the bank. Connecting them was easy, they have great sound, they have a very comfortable fit and come in awesome colors. For the price its definitely a 5/5.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AdrianE,
It is truly wonderful to know that your new earbuds are hitting all the right notes for you, from the vibrant color options to the seamless setup process. We strive to deliver that premium Sony sound and a comfortable fit in a package that offers incredible value, so we're thrilled they earned a 5/5 in your book!
It sounds like they are the perfect companion for your daily listening.
Thank you for trusting Sony to bring more color and music to your life.
Regards,
Dominick
- Rated 5 out of 5 stars
Good earbuds
Reyjrz Posted
The sound quality is good for both music and calls. They're also fairly comfortable for hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Reyjrz,
We are delighted to hear that your WF-C710N earbuds are providing such a balanced experience for both your favorite playlists and important calls! We understand that true versatility means performance has to be consistent whether you are immersed in music or staying connected throughout the day.
The good sound quality you are enjoying is backed by our Digital Sound Enhancement Engine (DSEE™), which restores the fine details in your music for a more authentic listening experience. For those long calls, our high-quality built-in microphone ensures your voice is captured clearly, while the Noise Canceling technology helps block out background distractions. We are also thrilled that the ergonomic surface design is keeping you comfortable for hours of use, as we specifically shaped these to match the ear cavity for a stable, fatigue-free fit.
Thank you for trusting Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Very satisfied
BRIANE Posted
They come with different rubber tips so that you can customize it to your fitting. My only grip is that it’s a little too small on the largest one but aside from that it’s great and it connects well and I can hear fine and I love the color. and they stay charged so long. I probably charge these once a week.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BRIANE!
Thank you so much for sharing your feedback with us! We are delighted to hear that your new WF-C710N has been working so well for you, from the easy connection and clear audio to the fun color and long lasting battery that keeps going all week. We also appreciate your note about the ear tip sizing.
Thank you for becoming a Sony customer!
Best regards,
Estefany
- Rated 5 out of 5 stars
Great Sound Quality for the Price
EarnestR Posted
Great sound quality for the price. Using Sony’s sound connect app to adjust the equalizer settings is key to getting the best experience listening with these. The switch from ambient sound to noise cancelling mode is convenient with the simple touch feature
I would recommend this to a friendBrand response from SonyListens
Posted
Hi EarnestR,
It brings us great satisfaction to hear that you are unlocking the full potential of your WF-C710N with the Sony | Sound Connect app! We designed the equalizer settings specifically so that every listener can fine-tune their audio to their personal taste, and it is wonderful to know that you've found your perfect sound profile. We are also glad that the intuitive touch controls are making it seamless for you to switch between Ambient Sound and Noise Canceling, allowing you to stay in control of your environment with ease.
Thank you for choosing Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
This air pod is really good
MdN1 Posted
I’m recommended this is really good. Battery life is really fantastic. It’s support fast charging. This is really waterproof sound qualities really is awesome
I would recommend this to a friendBrand response from SonyListens
Posted
Hi MdN1,
It is most rewarding to hear that your new Sony WF-C710N headphones are delivering such a fantastic experience! We are glad that the impressive battery life, convenient fast charging, water resistance, and awesome sound quality make them a great everyday companion for your music.
Thank you for choosing Sony!
Regards,
Dominick
- Rated 5 out of 5 stars
Sony earbuds
AttomA Posted
I’ve been using these Sony earbuds for a bit now and I’m really impressed. The sound quality is excellent — the bass is strong without being too heavy, and vocals come through super clear. Noise cancellation works better than I expected;
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AttomA,
We're truly heartened to learn that your Sony earbuds are delivering such excellent sound and impressively balanced bass, while vocals remain crystal clear. Thank you so much for the fantastic 5-star rating—it’s especially wonderful to know the noise cancellation exceeded your expectations!
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Rated 4 out of 5 stars
Working well o far
Serenity Posted
It's working well so far! Immediately connects and disconnects when u put it in the case.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Serenity,
That's exactly what these truly wireless earbuds are designed for! We're thrilled to hear that your WF-C710N are working well and that you appreciate the seamless convenience of the immediate connection when you remove them from the case and the automatic disconnection when you put them back. Thanks for choosing Sony.
Best regards, Eliab
- Rated 4 out of 5 stars
Good ;)
JasonS Posted
The features and the app itself is cool. When adjusting the headphones half the time you pause it so it’s inconvenient.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JasonS,
It makes us really happy to hear that you are enjoying the cool features and customizable options within our companion app!
We also appreciate your feedback regarding the touch controls being a bit too sensitive when you are adjusting the headphones. To help make your experience more seamless, you can actually use the Sony Sound Connect app to customize or even temporarily disable the touch sensor functions to prevent those accidental pauses.
Thank you for choosing Sony to power your daily soundtrack!
Regards,
Dominick
- Rated 5 out of 5 stars
You found the one
ErickaC Posted
The sound is amazing. Hands down the best earbuds I’ve had
I would recommend this to a friend - Rated 4 out of 5 stars
Magnificent
MrsTech Posted
Another good product from Sony, Never disappoint me.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi MrsTech,
We're so pleased to hear your WF-C710N earbuds are another good product and that we never disappoint you! We appreciate your loyalty.
Thanks for choosing Sony.
Best regards, Eliab
- Rated 5 out of 5 stars
Simply blows airpods out of the water!
NateFrogger Posted
I couldn’t hear footsteps behind if I wanted to with these ear buds in.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi NateFrogger,
Thank you for your fantastic 5-star review! We're glad to hear that the Sony WFC710N earbuds provide such effective noise isolation that you couldn’t hear footsteps behind you. It’s great to know they’re delivering the immersive listening experience you were looking for.
Thank you for choosing Sony!
Best regards,
Dominick
- Rated 1 out of 5 stars
Disappointed
BrendaG Posted
The earphones took all day to charge and it only lasted for 4 hrs versus the 8 it states. Also the charging case didn't last either. I was rather excited as I like Sony products, but very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hello BrendaG,
Thank you for considering Sony products.
We sincerely apologize for the difficulties you have experienced with your WFC710N earphones, especially with the charging time and battery life falling short of expectations. We understand how disappointing this can be, especially when you have high regard for Sony products. Sometimes, charging issues can be caused by the power source, such as older computer USB ports, weak wall adapters, or generic hubs that do not provide sufficient power.
To help address this, we recommend following the steps outlined in this article to improve battery performance: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001825813.html. We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Rated 3 out of 5 stars
Buds
SofiaB Posted
The earbuds are cool looking but the noise canceling goes in and out it doesn’t stay.
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Not so great
Miele Posted
I've seen better quality at same price The boom bass are missing
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Miele,
Thank you for taking the time to share your feedback regarding the WFC710N. We appreciate your insights and are sorry to hear that the product did not work for you in terms of sound quality.
Your comments are invaluable in helping us improve.
Thank you once again for your feedback.
Best regards,
Stephanie
- Rated 4 out of 5 stars
CV-Review
CharlesV Posted
The sound quality is excellent, as is the noise cancelling. The only reason it's not a 5-star is that, from time to time, it has connection issues with devices (only for a second). It stays in place while active, has a good battery life, and all around is a good earbud for the pricepoint.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi CharlesV,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience you may have experienced with the WF-C710N earbuds, particularly regarding the brief connection issues with devices. To help resolve this matter, we strongly recommend following the steps outlined below:
Resetting the headset: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred