Customer Ratings & Reviews

I recently purchased a pair of headphones from Best Buy, and I must say that I am thoroughly impressed with my new audio companion. The headphones in question are the Sony [Model], and they have truly exceeded my expectations in several aspects. First and foremost, the sound quality is outstanding. The bass is deep and resonant, providing a rich foundation for all genres of music. The midrange is clear and detailed, allowing vocals and instruments to shine through with impressive clarity. The high frequencies are crisp without being overly sharp, creating a balanced and immersive listening experience. Whether I'm enjoying the intricate details of a classical composition or getting lost in the beats of my favorite electronic tracks, these Sony headphones deliver a sonic experience that is nothing short of remarkable. Comfort is another area where these headphones excel. The over-ear design and plush ear cushions provide a comfortable fit that allows for extended listening sessions without any discomfort. The adjustable headband ensures a secure yet gentle grip, and the overall build quality feels durable and well-crafted. One of the standout features for me is the noise isolation. The Sony headphones effectively block out external noise, allowing me to enjoy my music without any distractions. Whether I'm on a noisy commute or working in a bustling coffee shop, the headphones create a private and immersive listening environment. The wireless functionality is seamless, and I appreciate the convenience of being able to move around freely without being tethered to my device. The battery life has also proven to be reliable, lasting through long stretches of use without needing a recharge. In terms of design, the Sony [Model] headphones have a sleek and modern aesthetic. The controls are intuitive and easy to use, and the overall look is both stylish and functional. The folding feature adds to the portability, making it easy to pack these headphones for travel. While these headphones come with a premium price tag, I believe they are well worth the investment. The combination of exceptional sound quality, comfort, noise isolation, and wireless functionality makes them a top-tier choice for audio enthusiasts. If you're in the market for high-quality headphones that deliver an unparalleled listening experience, I highly recommend checking out the Sony [Model] at Best Buy. My music has never sounded better, and I can confidently say that these Sony headphones have elevated my audio enjoyment to new heights.

The Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are nothing short of a game-changer in the world of audio. Having used them extensively over the past few months, I can confidently say they live up to—and even exceed—their reputation. Design and Comfort: The first thing you'll notice is the sleek, modern design. The silver finish is both elegant and understated, making these headphones look as premium as they feel. The build quality is top-notch, with plush ear cups and a comfortable headband that allow for extended listening sessions without discomfort. Whether you’re on a long flight or simply working from home, these headphones will keep you cozy. Sound Quality: When it comes to sound, the WH-1000XM4 excels. The audio performance is nothing short of spectacular, with deep, rich bass, clear mids, and crisp highs. The Adaptive Sound Control feature is particularly impressive, automatically adjusting the noise-cancelling based on your activity. Whether you’re in a noisy café or a quiet room, the sound experience remains consistently immersive. Noise Cancellation: Sony’s noise-cancelling technology is among the best available. The WH-1000XM4 effectively blocks out ambient noise, allowing you to focus on your music, podcasts, or calls without distraction. The noise-cancelling can be customized to suit your environment, and there’s even a feature that lets in ambient sounds when needed, ensuring you stay aware of your surroundings when required. Battery Life: The battery life of these headphones is exceptional. With up to 30 hours of playback on a single charge, they easily outlast a full day of use. The quick charge feature is a lifesaver, giving you up to 5 hours of playback from just a 10-minute charge. Additional Features: The WH-1000XM4 is packed with features that enhance the overall experience. The touch controls are intuitive and responsive, making it easy to manage your music and calls. The voice assistant integration works seamlessly, allowing for hands-free operation. Plus, the Speak-to-Chat feature automatically pauses your music when you start speaking, then resumes playback once you’re done. Conclusion: In summary, the Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are a standout product that sets a new benchmark for high-end headphones. Their combination of superior sound quality, effective noise cancellation, and remarkable comfort make them a worthwhile investment for any audio enthusiast. If you’re in the market for top-tier wireless headphones, look no further—the WH-1000XM4 is a stellar choice.

Was recommended these by my best friend, musician, and music major haha. Really own away. Stands toe to toe with the Bose QC 35s my dad has and maybe even surpasses them. The in app equalizer was superb and so many other cool settings. Was extremely skeptical the atmospheric equalizer would even be able to tell my elevation but lo and behold it was dead on when I tried it at 7500 feet at my house in Colorado vs at sea level. It had a great chic design with no branding but cool bronze Sony accents. Great battery life and sound canceling. Not sure I’ll ever be able to fly on a plane without them. Fairly comfortable and great for taking calls as well. Highly recommend.

Firstly I bought these earphones so I can pair them to my Sony TV when I'm watching TV late at night (my attempts to he considerate to other members of the house). They paired wonderfully, seamlessly, and didnt have that weird crackling/static noise i was getting when Paired other Bluetooth earbuds. I was impressed with the sound that I use them for listening to music while im working from home. They sound amazing! The bass is nice. The mids and the highes are awesome, too. Its not the punchy bass like my scullcandy earbuds, but there is a reason for that. Earbuds are directly in your ear canal and creates a seal, allowing for all the pressure to be forsed into your ear. These earphones work a bid differently and present the Vibration of the bass, but the pressure from the bass is disbursed around your ear. So, the bass is present, its just not punching your eardrums (its a good thing). These earphones are super light. If it wasnt for the heat that builds up around your ear, you wouldn't be able to tell you have them on. I do have to take them off and let my ears breathe and to bring my body temperature down a bit. I never knew how important of a role our ears played in regulating body temperature. the noice canceling is amazing. It truly blocks out everything. The ambient noice feature works great as well. I turned off the automatic feature for this because if I start singing or clear my throat, it pauses the music to let outside noises in. But, I do like that it pauses the music or video when i take them off and resumes when i put them back on. The battery life? OMG! 30 hours is so much play time that ive done a week without charging them!!! Ive never run out of battery, so I have the freedom of not really worrying about them at all. When I remember to charge them, I do. But, the battery life is so amazing that I can do it whenever i remember to do it. I opted for the silver/putty color, over the black. Black conceals dirt more easily and didn't want to be bothered with that. I like to keep things clean and since these headphones are going over two big holes in my head, I want something thats going to show dirt, so i can get rid of it. They are easier to find in darker lit rooms, which is a plus for me since i have dark leather couches. Dont want to accidentally sit on them and break them. I definitely recommend these. Would I pay full price for them? Probably not. I w9uld wait until they are on sale. Thats what I did and Im glad they were on sale when i decided to buy some headphone.

Exceptional headphones! I use them primarily when we travel, but my wife uses them all the time. We liked them so much that we bought them twice, the first time a year and a half ago, and then again during the sale that coincided with prime day a month ago. So now, we don't need to share when we fly! They sound fantastic, and the sound cancelation is absolutely top notch. You can be sitting right behind the wing, directly behind and aside the engines (the loudest part of the plane due to the travel of sound), and all you'll get is the gentlest hum. When my wife would let me have a turn, it was the biggest and most comforting relief. Cannot recommend these enough for the noise cancelation alone. As far as sound quality, theyre really outstanding in that regard too. The full audio range is nicely calibrated out of the box. I sometimes even use them for watching and television at home if my wife is sitting next to me and shes talking on the telephone. Excellent sound quality. You get the base is great, the dialog comes clear. Features are cool. You can connect to 2 things at once, you can turn the noise cancellation on/off, you can have it so that the noise cancellation automatically turns on/off if you start talking. neat stuff. Easy to pair with devices like most Bluetooth devices. Ive paired with my television, sound system, cell phone, etc. The only thing i couldnt pair it with was my PS5, but thats because the ps5 "doesnt allow for audio bluetooth devices" (per the ps5 notification that pops up. They seem durable enough, unlike the newer versions. The newer versions of these (the xm5 and xm6) have these little thin hinges atop the earcups, and if you go to the headphones subreddit, youll see constant posts of those snapping. These, on the XM4, are wider, less stylized, and seem more durable. Very comfortable. I have sensitive ears, in that my ears get really hot and irritated sometimes, so i need to be carful with what i use/wear (and earbuds give me insane ear ache, so i cant wear those). These headphones have never irritated my ears. Theyre very gentle, soft, and breathable. I also have a rather large head, my hat size is between a 7&3/4 (XXL) and 7&5/8 (XL). For reference, the average male head size is 7&3/8 (L), which means my head is roughly a full inch wider then the typical. Now, you might think that an inch isnt that much of a difference, but it is. Point is, these still fit nicely and do not squeeze my XL/XXL head. As far as why i chose these in particular, i used the review website "RTINGS" to help me narrow it down, and it was a fight between these and the bose quietcomfort. After going to the bestbuy to physically try and listen to both pairs, i liked how these performed just slightly better overall. In conclusion - great headphones. You wont regret going with these.

I recently acquired the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver, and I am utterly impressed with the audio quality, comfort, and advanced features that these headphones offer. First and foremost, the noise-canceling capability of the WH1000XM4 is nothing short of exceptional. It effortlessly drowns out ambient noise, creating a serene listening environment. Whether I'm on a noisy commute, working in a bustling coffee shop, or flying, the headphones effectively block out unwanted sound, allowing me to immerse myself fully in my music or podcasts. The sound quality itself is outstanding. The headphones deliver a rich, detailed audio experience with deep bass, clear mids, and crisp highs. The immersive soundstage makes every genre of music come alive, providing a truly enjoyable listening experience. The LDAC support ensures high-quality wireless audio streaming, maintaining the integrity of the audio even when listening via Bluetooth. Comfort is a key factor for me in choosing headphones, and the WH1000XM4 excels in this department. The plush ear cups and headband make extended listening sessions a breeze. The ergonomic design not only provides a secure fit but also contributes to effective noise isolation. I can wear these headphones for hours without any discomfort. The touch-sensitive controls on the ear cups add a touch of sophistication to the user experience. Adjusting volume, skipping tracks, and taking calls are all easily managed with intuitive gestures. The inclusion of sensors that automatically pause playback when the headphones are removed and resume when worn again is a thoughtful feature that enhances convenience. The battery life of the WH1000XM4 is impressive, offering hours of playback on a single charge. The quick charge feature is a lifesaver for those moments when you need a boost in a hurry. Sony's Headphones Connect app further enhances the WH1000XM4 experience. Customizable EQ settings, adaptive sound control, and firmware updates can all be conveniently managed through the app. In conclusion, the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver are a true standout in the realm of premium headphones. With their unparalleled noise-canceling technology, superb audio quality, and luxurious comfort, they are an investment in a superior audio experience. If you're a music lover or frequent traveler, these headphones are an absolute must-have.

I had been meaning to pick up a pair of noise canceling headphones for some time and I finally took the plunge. These are light weight, comfortable, easy to use, and most of all deliver tge great sound and noise cancellation I desired. They operate a long time on a charge and tge compact carrying case holds the headphones and all accessories firmly and safely in place. Two thumbs up.

These are definitely the best wireless headphones I have ever owned. The headphones are very comfortable and well balanced. It may seem weird, but sometimes I forget that I am wearing them. They are adjustable and the ear cups are soft and don't press on my ears. I have worn them until the power drains with no issues. I also love the matte black color. The sound quality is excellent. I am not an audiophile, but these headphones reproduce rich sound. The music I listen to music and can be optimized, and this improved the quality after I went through the simple process. The noise canceling is truly amazing. You can adjust the amount of noise cancellation or use adaptive noise canceling so this feature adapts based on your surroundings. I don't usually take phone calls while wearing headphones, but the few that I have taken have had good quality and the other person has not had any problem understanding me. My one issue with the headphones would be the multipoint Bluetooth pairing. The instructions say that you can pair these headphones with two devices at the same time, but I cannot get this feature to work. If I have them paired between my desktop (or laptop) and my phone they do not work. I keep hearing the "Bluetooth connected" alert, but it seems to immediately drop and about ten seconds later the "Bluetooth connected" alert sounds but no connection. This continues and does not resolve itself. It is like the two devices are competing for dominance. The "chat" feature is a nice addition. You simply begin speaking and the headphones silence the music, and you can carry on a conversation. You can tap the earcup to go back to listening mode. Great for a work environment. Battery life is amazing. I have worn these headphones for hours (4-8) and never drained them. Depending on how much "on time" listening I have over the course of a week, I can usually go over a full week on a single charge. This is more than adequate for me. I also have both DSEE extreme, and the equalizer enabled which drains the battery quicker. Included with the headphones is a nice carrying case with a copper accent zipper pull, an extremely short USB cable for charging, a short audio cable for direct connecting to a device, and an in-flight adapter. I have found that the audio cable is only practical if seated. It is too short if you are doing any kind of movement (I'm 5' 11"). I was able to purchase them on sale at $248.00 plus tax and I believe it was money well spent. If you enjoy music, I recommend spending the extra money and purchasing these headphones.

I ordered these on a pre-black friday sale weeks before the main sales were announced on best buy. I had extensively researched the headphones (and previous generation XM3) for about 10 months prior to pulling the trigger, comparing them to literally everything else in its tranche and also more expensive models. This included audio-technica, bose, sennheiser, bowers & wilson, and bang & olufsen to name a few. I recommend these headphones over the others for several reasons: 1. Sound quality. The sound out of the box was not to my liking, but the beauty of the Sony app is that you can craft the EQ how you want. I was able to find a custom setting that enhances nearly all of the music I listen to. I'm very happy with the high quality sound across the board. Do not buy a NC headphone without the ability to tweak the EQ. Sound quality is a relative matter and you may be unhappy with the out-of-the-box sound if you opt for a cheaper model. 2. Noise canceling. Top-notch with a ton of features allowing for levels of ambient sound to your liking. Adaptive sound control is a huge plus 3. Functionality. Ability to connect to 2 devices simultaneously. Of course more would be great but at least 2 is crucial (which is why I would buy XM4 over XM3). I usually connect to my ipad and iphone and can seamlessly move between both. 4. Comfort. I previously owned a pair of Sennheisers which were very uncomfortable. I would give these XM4's 9/10 in terms of comfort. I will admit that it took me a few weeks to get used to the pressure but in finding the sweet spot (about 5 clicks up on the head band) I am now able to wear them for hours without needing to take them off. 5. Call quality. I've tested these with multiple family members and friends. They have all given these at least 9/10 in terms of call quality in moderate background sound environments. Will the call quality be the best on the market? Probably not, but personally I didn't buy these for calls. Rest assured, you'll be fine. 6. Style. I like the minimal design. They are matte black with a sleek non-offensive look which I actually like more than the Bose. I would say opt for the black over silver (almost a pewter grey) because over time they will show scratches and smudges less. Conclusion. If you're on the fence, take a look a the many reviews on youtube especially the ones comparing models. I highly recommend you buy these over the probably cheaper XM3's (depending on when you view this). The added features are worth spending more, but good news is that these seem to routinely go on sale. Worth every penny for WFH, music lovers, and even calls. Enjoy :)

I’ve been using this headphones since 2 years and my experience has been nothing but great! Sound quality is great even with a Neutral EQ profile. I prefer having a custom EQ to juice out the best performance out of these. Great app with all the important features. Ambience mode works great, Speak-To-Chat feature works really well when at office / at the gym. Noise cancellation on these are on par with the high end headphones. I’ve tried them wearing these on a 30 hour long flight journey 3 times. They do not tire your ears, do not feel heavy, ANC blocks majority of the flight engine noise, flight infotainment adapter comes in handy in older planes, battery life lasted the entire 30 hours with ANC On always! It still had 15% charge left. I have even compared these against its successor XM5. Like majority of the reviews say, XM4 are a great for price headphones, XM5 aren’t much of an upgrade considering it’s $100 more than XM4. Wait for XM6 to upgrade! I also like XM4 foldable design better than XM5.

The Sony WH-1000XM4 headphones are highly regarded for their exceptional noise-canceling capabilities, superior audio quality, and user-friendly features. They retain a sleek, minimalist design with soft, cushioned ear cups and a foldable build for portability. The noise cancellation is top-tier, effectively reducing ambient noise in various settings using dual noise sensors and the QN1 processor. Sound quality is excellent, offering balanced audio with clear highs, detailed mids, and punchy bass. They support LDAC for high-resolution audio streaming. Key features include Adaptive Sound Control, Speak-to-Chat, multi-device pairing, and intuitive touch controls. The battery life is impressive, providing up to 30 hours of playback with noise cancellation on, and a 10-minute quick charge gives 5 hours of use. Connectivity options include Bluetooth 5.0, NFC, a 3.5mm audio cable, and a USB-C port for charging. Additional features include voice assistant integration (Google Assistant and Amazon Alexa), customizable EQ via the Sony Headphones Connect app, and wearing detection for automatic playback pause and resume. Overall, the WH-1000XM4s are an excellent choice for those seeking premium noise-canceling headphones with advanced features and outstanding sound quality.

So...Headphones are what you're looking for? Well, if you have an Android Phone, there really isn't anything to talk about. I don't care what you put up against this Xm4...they all fall. Sound quality is unmatched by anything I have heard in earphones or headphones by all the top brands like Sennheiser, Bose, Master and dynamics, and others. The comfort is better or at the very least equal to anything you have tried. The battery life is better than anything ever made for headphones period. Headphones have Multiple Device support unlike the majority of the headphones and earphones out there. The unit reads your text messages for goodness sake. They are lightweight and feel amazing in the hands or on your head. The Volume power is among the very best I've heard too. And finally at the price of under $300 you can't tell me you can find better.

I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations! The noise cancellation is simply outstanding, immersing me in my own world of music without any distractions. The sound quality is top-notch, delivering rich bass, clear vocals, and crisp highs, making every track a delight to listen to. I love the comfort they provide; the plush ear cups and adjustable headband ensure I can wear them for hours without any discomfort. The touch controls are intuitive and responsive, allowing me to manage my music and calls effortlessly. Moreover, the battery life is impressive! I've used these headphones for long flights and never had to worry about running out of power. The multi-device connectivity is a great feature too, as I can seamlessly switch between my phone, laptop, and tablet. Sony's additional features, like the speak-to-chat and Quick Attention mode, add further value and convenience to these headphones. All in all, I highly recommend the Sony WH-1000XM4 to any audiophiles or anyone who wants to experience the ultimate in noise-canceling technology and exceptional sound quality. You won't be disappointed!

The Sony WH-1000XM4 headphones truly live up to their reputation as premium noise-canceling headphones. From the moment you put them on, the active noise cancelation (ANC) is remarkable, blocking out a wide range of background noise, from chatter to engine hum on flights. The sound quality is outstanding, delivering crisp highs, deep bass, and a balanced midrange, making them perfect for music lovers and audiophiles alike. Setup is straightforward, especially with the Sony Headphones Connect app, which allows you to customize the sound profile, noise-canceling levels, and other features like adaptive sound control, which adjusts the ANC based on your environment. The headphones also support multiple codecs, including LDAC, ensuring high-quality audio streaming for compatible devices. One standout feature is the multipoint Bluetooth connectivity, allowing seamless switching between two devices—a big plus for those juggling work calls and entertainment. Additionally, the "Speak-to-Chat" feature is clever, pausing audio when you start talking, though it can be overly sensitive and trigger unintentionally. Thankfully, this can be toggled off. Comfort-wise, the WH-1000XM4s feel amazing for extended use, with plush ear cushions and a lightweight build that makes them barely noticeable during long listening sessions. The carrying case is thoughtfully designed—compact enough to fit easily in backpacks while still offering ample protection for the headphones. The battery life is impressive, offering up to 30 hours with ANC on and quick charging that provides several hours of use in just 10 minutes. The built-in microphone is decent for calls but not stellar—it picks up your voice well in quiet environments but struggles slightly in noisy settings. Alexa and Google Assistant integration are convenient, though voice commands can sometimes feel a bit slower to respond. Overall, the Sony WH-1000XM4 headphones are an excellent choice for those prioritizing top-tier noise cancelation, sound quality, and smart features. While there are minor areas for improvement, they remain one of the best options in their class. Highly recommended for frequent travelers, remote workers, or anyone looking to immerse themselves in high-quality audio.

I purchased these headphones a couple of months ago. I was actually intending to purchase a different pair of Sony over-ear headphones, but I'm so happy that I went with these! The sound quality is phenomenal. The padding on them is very comfortable, and the headphones sit well on my head. I love that you can really enjoy an immersive sound experience. It's great that you can adjust the EQ to your liking through the app. The battery is much better than any other headphones I've owned. They charge quickly and the battery isn't draining when the headphones are off. Connectivity is quick and seamless. It's also great that they come with wires, so you can easily connect them to airplanes without having to purchase anything extra. The case holds everything nicely and provides some decent padding to protect the headphones.

I am no headphone connoisseur, but from an average person’s POV, I think these headphones are wonderful. Sound quality- great. Noise cancellation- great. Ambient sound- great. Battery life- great. Sound preference customization- very cool. Love how they flatten and fit into a case that is low profile and easier to pack in a bag. They’re comfortable to wear for long periods of time and don’t hurt my ears/head. The controls are easy to learn. Sometimes there is a lag to initially connect (a few seconds), but it doesn’t really bother me. When switching between devices, sometime I have to go through Sonys app to connect instead of just through Bluetooth which can be a bit annoying. The app allows you to set modes for when ambient sound turns on, when noise cancellation turns on, etc which is a really sweet feature. You can customize the settings or turn them off if you don’t want them. There’s a sensor in the left ear cup that detects if they’re on or off and will pause music if they’re off your ears. It will also turn itself off after a period of inactivity if they’re off your head which saves battery. I would purchase these again in a heartbeat.

An overall good buy. The fit is comfortable and I love the design. At moments I felt that I was a bit bulky but I appreciated that it was lightweight. I really never used the case. Wonderful battery life, I went 4-5 days of regular use before even thinking about charging. Sound quality is stellar, noise cancelling was just ok. Overall a good purchase , especially compared with competitor products that often run more expensive despite comparable sound quality.

TLDR: amazing headphones with incredible battery life, super comfortable (no pressure headaches), adaptable for all of your needs (with a user friendly app, accessible controls on the headphones themselves, & its own carrying case), and truly noise cancelling! I spent so long debating which over the head headphones with a noise cancelling feature to buy, and I am SO thankful I went with these! I’ve had them for 3+ months now, and I am obsessed. As a very sensory sensitive person that can get very disregulated (and/or distracted) easily, these have been a lifesaver. Not only do they provide incredible sounds for all your musical + zoning out needs, they also are truly the most comfortable headphones I have ever worn, and I have not once gotten a pressure headache from them. The adaptability features makes it very customizable for your various needs, and they have worked wonders in grocery stores, social settings, for work (virtual therapy sessions - using them for hours and the battery life is insane!!!), exercise, sensory deprivation, airplanes, and literally any other possible usage. I was lucky to score an amazing deal on them for $199 right after Christmas, but I fully believe they are worth every penny at full price too. Overall, I am in love with these headphones and I recommend them 10000x over to anyone who is debating on purchasing these. DO IT!! You will not regret it. Plus, they’re very stylish, come with a cute carrying case, and has a corded option with an airport adapter. 12/10 headphones!!!

Game Changer for My Ears Okay, I finally gave in to the hype and got the Sony XM4s and wow, I wish I had done this sooner! These headphones are hands-down the best investment I’ve made in a long time. From the moment I put them on, it felt like stepping into my own peaceful bubble. Noise canceling? Insane. Like, “I-can’t-hear-my-roommate’s-gaming-rage-sessions” level. Sound quality? Pure butter. The bass is punchy, mids are clean, highs are crisp. I catch little details in songs I’ve heard a million times. It’s like rediscovering music. Comfort? I wore these on a 5-hour bus ride and forgot they were even on. Super lightweight and no ear fatigue at all. Battery life? Legendary. I charged it once and used it for days (like 3-4) without worrying. And let’s not forget the cool features like the touch controls, auto-pause when you take them off, and multi-device pairing (yes, I switch between my macbook and iphone effortlessly now, no drama). Honestly, these are not just headphones — they’re an upgrade to your entire vibe. Highly, highly recommend!

I LOVE THESE HEADPHONES. I’ve always been a person who loves music and wants to just relax and be in peace. These headphones are just that, the sound quality, features, noise cancellation and so much more. Another thing I love about these headphones is that it is very adjustable and comfortable on the ears, i’ve had many problems with other headphones that weren’t like that. Also I love how you can simply pause the music by putting your palm hand on the headset it’s so easy and very useful if someone needed my attention. Lastly, the battery life is amazing, I listen to music 24/7 and needed headphones that lasted all day and these are it! But overall you should buy these, DON’T OVERTHINK IT !!!