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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 716 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and freedom from cords

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and battery life is great! Easy to set up and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice fit flexible and good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery life very comfortable good sound very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones, cheap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded to the 2200 series of Sony headphones that have better sound and more comfortable ear cups but these are good for the price! If you don't have the extra $30 or so more for the better ones these will last under normal use for about a year or two and have good sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Good sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is affordable lightweight and sounds great battery life Perth good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing sound quality and light weight, durable, quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bang For Your Buck!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some cheap air pod knockoffs because you know, I thought it would work. How wrong I was. But then I saw these and thought 50 bucks? I might have the same problem. Well, I was wrong there too. Not only was I wrong about the quality of the sound but the range was insane!! I love these sooooo much!!! ❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great for reducing noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santa left these for my 9 year old grandson. They have saved my sanity. He can listen to his videos and play his games without disturbing those watching tv and they are all right there where I can see what they're doing. They are very durable and the battery lasts longer than listed. They made the long vacation drive peaceful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life, had 16 straight hours out of one charge. Can get a bit uncomfortable on your ears after a while, but for the price you pay they are not going to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your best headphones, but for the prize i'm really happy with them. I currently use these for the gym when I work out because I kept getting annoyed when i'm jogging and my ear buds kept falling off. I currently have another set of $300 headphones that I use as well, but I bought these specifically for working out and they work great. Stay on my head, quality is pretty good, especially for the price you're not over paying or under paying for quality you're purchasing. The reason for my 4 out of 5 stars however is wearing them for awhile if i'm at the gym or walking downtown, or even going to work my ears will begin to hurt because they go on your ears. But I would recommend still, just after a long period of time they begin to hurt because my ears are quite sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Great headphones,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they state when they are turned on and off, and when the bluetooth is connected or not. I've never had a problem with these cutting out like i have with others. Great sound. I use for school, light music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallygood sound battery is great comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great bass and sound clarity for the price. Battery life is pretty good and NFC technology, which allows to pair by touching the headset to an NFC device. This is really useful but only works on (most) androids phones. The only thing I would have liked was for an inclusion of a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my father. They work great. The sound is excellent and gets very loud. They extend enough to fit his larger head comfortably. The ear pieces are comfortable enough to wear for several hours. They were very easy to pair and have had no connection problems at all. He loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Reliable Headphones great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. I literally use them 5 days a week during my walks. The hold a charge for the entire week and it uses a c charger as well. When I switch from my android phone to my iPad it's seamless. Reliable headphones with amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and offer a clean, crisp sound. While they are not noise cancelling, they do a great job of keeping outside noises from interfering with your experience when using them. High quality and sturdy build. Also VERY easy to pair with your device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a great deal and they are light and the sound is clear. However, they need some padding where they sit on top of your head. After about 30 minutes use it starts to get uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Reliable wireless headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for me. Solid sound performance, long batter life. The price was right. Long wear gives ear pressure fatigue because the tightness isn't adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They stay charged for a really long time and they are nice and snug on my head. Just wish they were noise cancelling. But great purchase for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is above average, build is above average, and the ear muffs are comfortable enough to wear all day! And, the battery lasts a very long time! 8+ hours on ONE CHARGE!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good product for the bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a top end multi function item but compared to over $150 alternatives this headset does fine. Very light weight and good sound. Supplied instructions a weird sheet of just pictures.

    I would recommend this to a friend
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