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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 716 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Awesome Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s Best at its budget, awesome sound quality n super awesome battery life . With daily 2 hrs of usage I hardly charge once in 3-3 weeks .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are comfortable on my ears and have a great sound. These were exactly what I was looking for and the price was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a great deal for the price. We were looking for something durable and good quality for my teenage son....we found it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Battery does well, so far. Has a hard time connecting sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset gives very good quality audio. Comfortable to wear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very good. Charging last longer and very good for travelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable headphones. excellent customer experience

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup feels comfortable on the ears. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. feel comfortable around my head. sounds great. the color is always good . good price it serves it purpose

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are awesome I like them alot they don't seem to take a lot of battery they seem to have good Sound and Bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she couldnt be any happier with them. The sound is clear and they stay charged a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these headphones are a great deal and have great sound. Very comfortable and easily adjustable for wearing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and are really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend absolutely loves them for the gym. Says they’re extremely comfortable and noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Supwr clear sound. Reasonable price. Recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and comfort for the money. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, i am feel good, nice sound, and confort

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 12 year old nephew for Christmas and he loves it. Great sound and great fit for the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck nice sound And good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Comfort
    Cons mentioned:
    Headband
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice sound for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones sound surprisingly good for the price point. I really like the indented large controls on the right ear. Easy to use. If you double press the power button you can use Google Assistant or Bixby (if you are on a Samsung like me). The battery life is great. I have used for a few days of chores and have yet to charge them. Pairing was easy using NFC. Just make sure NFC is enabled on your phone and tap to the logo on the left earphone. They get plenty loud for me and seal out the outside noise nicely considering they are not noise canceling. I do prefer Over-the-ear instead of the On-ear, but these are pretty comfortable for the On-ear design. I would prefer a little padding on the headband, but other than that they fit pretty good. You probably won't wear these quite as long as the type that goes around the ear simply due to ear fatigue. Calls - Work for taking calls. the sound for the person on the other end is a little muffled. Pros: Lightweight Great Battery life NFC pair Bluetooth connection & distance Cons: Would like padding on the headband Call Mic Overall a good value for anyone looking for the On-Ear style headphones.

    I would recommend this to a friend
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