Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great sound, but horrible microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, great sound quality, not completely noise blocking but does the job with the volume loud enough. One thing I will say- the microphone is not good quality at all. Every time I want to hop on a call, I either have to set it to my MacBook microphone (if I can on zoom) or use another pair of headphones if I'm on FaceTime or something. If you will be calling a lot with these, I'd suggest finding another
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaH, thank you for taking the time to share your feedback. It's rewarding to hear that you love the sound quality and overall performance of your WH-CH720N headphones. We're sorry to hear about the issues you've experienced with the microphone quality during calls. We're always working to improve our products, and your comments are valuable in helping us do so. We will be sure to pass this feedback along to our product development team for future consideration. Thank you for choosing Sony! Best regards, -Dominick
Very happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Really like these headphones a lot. Comfortable and able to connect to two devices simultaneously. Only downside is the charge time but battery lasts a good while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DennisB,
Thank you for choosing Sony!
We couldn't be happier to hear that you really like the WHCH720N headphones and appreciate their comfort and the convenient ability to connect to two devices at once. Your feedback about the battery life is valuable, and we understand your point about the charge time. Thank you for sharing your experience with us—it’s wonderful to know the headphones are enhancing your listening experience. We’re here to support you anytime!
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them connects To all devices with no issue. Noise cancellation works great and able to work in the yard with it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ReeceA,
Thank you for choosing Sony!
We're excited to hear that your WHCH720N headphones connect seamlessly to all your devices and that the noise cancellation helps you stay focused, even while working in the yard. Your feedback encourages us to keep delivering reliable and versatile audio solutions. Thank you for sharing!
Best regards,
-Fred
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus
Best headphones under 100
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Sony to replace my Xm4’s. Found them on sale for $99.99 and couldn’t pass up on it. Since having it for a few months, these headphones have become my favorite pair. Good noise canceling that rivals more expensive headphones. True to the Sony brand, these headphones are well built and comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosR,
Thank you for choosing Sony!
We're immensely pleased to hear that you're enjoying your WHCH720N headphones! It's fantastic that you were able to get them on sale and that they've become your favorite pair. We're glad to know you're happy with the noise canceling and find them to be well-built and comfortable for long-term wear. Thanks for the great feedback!
Best regards,
-Fred
worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been perfect. They’re lightweight which I wanted because I use them for the gym. The sound is clean and I have really no complaints with them. They charge super fast too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, GioU!
We are so pleased to hear that your WH-CH720N headphones have been perfect for you! It's rewarding to know that you find them lightweight for your gym use and that the sound is clean. We're also glad you noticed the benefit of the super-fast charging—it's designed to keep the music going when you need it most!
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
Great gift for my mom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a present for my mom, and she absolutely loves them! She uses them mostly at the gym, and they’ve been fantastic. It’s comfortable, great sound quality, and solid noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KARENL,
That's a fantastic gift! We are so pleased your mom is absolutely loving her WH-CH720N headphones and finding them comfortable and effective for her workouts at the gym. We are glad they are delivering the solid sound quality and noise cancellation she deserves!
Thanks for choosing Sony.
Best regards,
Eliab
3rd pair of Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little lighter than my previous pair of sony headphones but the sound quality is just as good. Way better than Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnmichaelS,
That's excellent feedback! We're happy to hear that you appreciate the lighter design of the WH-CH720N while still finding the sound quality to be on par with your previous Sony pair. We strive to provide a comfortable listening experience without compromising on audio fidelity.
Thanks for choosing Sony.
Best regards,
Eliab
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WHCH720N headphones deliver impressive noise canceling and clear, balanced sound at a great price. They're lightweight, comfortable for long listening sessions, and have excellent battery life. Bluetooth connectivity is reliable, and the touch controls are responsive. A solid choice for everyday wireless listening and travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmanuelA,
Thanks for your comprehensive and positive review of the WH-CH720N headphones. We are thrilled to hear that you are impressed with their noise canceling and the clear, balanced sound they deliver, all at a great price point.
We designed these headphones to be a comfortable and reliable choice for daily use and travel, and we're so glad to know that you find them lightweight and comfortable for long listening sessions. We also appreciate you highlighting the excellent battery life, reliable Bluetooth connectivity, and responsive controls.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, mouse.
We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.
We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the readers and music, podcast buffs.keeps you focused while being in a hustle bustle home environment. Experience of sorts
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YashNegi!
Thanks so much for taking the time to share your feedback with us regarding your new WH-CH720N headphones.
We are delighted to hear that they are providing you with an excellent experience!
We built the WH-CH720N with incredible features specifically for listeners like you! They offer Digital Noise Cancelling technology. Plus, with up to 35 hours of battery life and DSEE (Digital Sound Enhancement Engine), your tunes stay sounding fantastic and last all day long.
Thank you for choosing Sony!
Best regards,
Estefany
Fire headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Good Autism Assistive Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are used by an adult with severe autism to cut outside noise and also to watch videos on a device. The headphones are comfortable and have made daily activities easier for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyD,
Thanks for this truly heartwarming feedback and for sharing how the WH-CH720N headphones are making such a meaningful difference.
We designed the Noise Cancelling technology to help create a focused, private sound environment, and we are delighted to hear that this feature, combined with the comfortable fit, has made daily activities easier and more enjoyable.
Thanks for trusting Sony!
Regards,
Dominick
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation is probably the best mode to listen to music, movies and games in. Its transparency mode is also very helpful when you wanna listen on the go but also interacting with people. It’s got good qualities, I would definitely recommend someone this product! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayM,
Thank you for choosing Sony!
We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!
Best regards,
-Fred
Great BT Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Sound Quality Relatively easy to set up, however a little better instructions would be nice. Battery storage capability very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Davio!
We are so pleased to hear that you are enjoying the terrific sound quality and the very good battery life of your WH-CH720N headphones!
We also appreciate your constructive feedback regarding the setup instructions. We understand that clearer guidance can significantly improve the initial experience, and we will definitely pass along your suggestion for better instructions to our development team.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Reliable connection to TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded in the pair of Sennheisers that wouldn't stay connected to my TV for these and they work like a breeze! I power them on and they automatically take over the sound from my LG TV, and vice versa when I turn them off! The sound quality is good but not great, the other ones sounded better, but I need a reliable connection for late night TV watching!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thanks for sharing your experience with us! We're glad to hear that the WH-CH720N headphones are providing you with a reliable and seamless connection for your late-night viewing. We designed them with ease of use in mind, so it's great to know that the automatic connection with your TV is working so well for you.
We appreciate your feedback regarding the sound quality. While we strive to offer a great audio experience across all of our products, we understand that everyone's preferences are unique. We'll certainly pass your comments along to our development team.
Thanks for choosing Sony, have a pleasant evening!
DiegoV
Great nose canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.
Best regards, Eliab
Headphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my headphones, they work exactly as they should, and their battery life is excellent, which was a deciding factor in purchasing them to begin with. Very pleased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EileenM,
We're absolutely delighted you are so happy with your WH-CH720N headphones! It's fantastic to know they are performing exactly as you expected, and we're especially glad the excellent battery life was a key factor in your decision.
Thank you for choosing Sony, and enjoy your listening with long-lasting power and reliability!
Best regards,
Dominick
Comfy over-ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When selecting these headphones I was prioritizing the feel over sound, and these were exactly what I was looking for! They are comfy and fit perfectly over my ears, sound quality is decent and perfectly fine for my casual listening needs. Can't speak to battery life because I actually prefer using them with the wire.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Aloof28,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
