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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,016 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable convenient easy to wear. Sound is good. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 4 out of 5 stars

    Excellent sound and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound & even better battery life. Can go for days without recharging when just using for audio. I like when I power them on, it tells you the estimated battery charge you have remaining. One can really hear the advertised bass when compared to other earbuds. Also, very good fit and comfort with the optional tips provided. Skip, pause, volume controls work like Apple. Phone calls rarely sound a bit muffled, but call recipient say they hear me fine. Definitely recommend for the casual music or streaming user and for travel. Not so much if you are using for lots of phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Great with some negatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, great fit to ears, light weight, fast charge. Disadvantages are long length of the cord, mic gets displaced to due long length of wire.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    They have lasted a couple of months now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage boy is very rough with headphones. He hasn’t had a problems yet. He hasn’t even lost them , I told him if he does he will only get dollar store items from here on out. Great quality decent price and I ALwAYS get the Best Buy warranty for my boys electronics. They have a great exchange policy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and battery backup but the wire is long and keeps hanging. Bluetooth connects fast. Good to buy on deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones, it’s got its flaws but all in all am satisfied with this purchase. Sound quality is excellent, especially with the extra bass boost. Battery life lasts all day. When working out I have to go around my neck once so that it doesn’t move around as much while running or lifting, but it’s not uncomfortable or in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity, Fit

    Rated 3 out of 5 stars

    Decent sound with two major draw backs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a really good sound. Not sure what they mean by "EXTRA BASS". The bass is decent, better than others I've used, but not so much that I'd highlight it. There are a couple of serious problems that keep these from being great. First, the control box and what I assume is a battery box on the wire is just heavy enough to pull the headset out of your ears. I use them when cutting the grass and find myself constantly pushing them back in. Second, they constantly have drop outs from my iphones. I've tried them on an iphone 12 and iphone se and they drop out on both. The drop outs last anywhere from about 1/4 second to 1 second. Very annoying. But, they do sound good otherwise. I would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sounds great, fits well but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They fit well, the sound is excellent as expected for a SONY product across the price continuum. The battery lasts a long time. My only issue is that I purchased these for use with my new Pixelbook and they do not pair. There is an app for other SONY headphone products which lists those that do pair with the Pixelbook but these do not. They do however pair with my Pixel 2XL phone. So I simply purchased an inexpensive SONY hard line set of headphones for use the with the Pixelbook, which is adequate for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery life but the cord is a little too long. Also the magnets to keep buds together are not very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the price. They connect easily to my phone and computer and have a long battery life. They charge quick and have controls for sound as well as pausing and starting music/videos. The only downside is there is a very annoying buzzing/humming noise in the background while the headphones are on. I've gotten used to it now so it doesn't bother me, but it was annoying for a while and quite noticeable when listening to quiet music/videos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Tv headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually pairs with my TV many don’t. Comfortable and lasts on a charge. Fairly good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Good value and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for family members. My parents wanted wireless but didn't like galaxy buds or airpods (afraid they would lose them). I had them try the my powerbeats 3 but the ear piece was uncomfortable. They found these comfortable with long use and priced really well. My mom liked them so much my aunt wanted me to buy it for her too. All 3 figured out how to connect the the blutooth with their phones and the buttons are pretty useful and big so they have easier control.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and value headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound combined with reasonable comfort and these headphones are worth every penny. The headphones paired easily with my iOS devices and have very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, very comfortable, charge lasts a long time, and best of all they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Sounds good to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good. They have good bass but not too much. A nice mix of highs and lows. The battery charges fast and last a really long time too. I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas. They are great good sound paired with my android phone took less than 5 minutes. Lasts a good while with a full charge I like it has it’s own volume control. I use it at the gym and jogging. The only thing I don’t like is wire dangling, I wish it came with a clip to hold the wire in place when I jog the wire would be jumping everywhere. Other than that , I say they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price. Charge super fast and battery last long. The only thing is that in my opinion they need more volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    My Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the charge lasts about 5 hours. Only negative is that they tend to fall out of the ears quite a bit

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good value, but not a perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had to return these as they did not fit my ears. Wish they fit better as it was a great value compared to other wireless headphones. Sound quality was good. I always felt secure as the cord meant that one of the earbuds wouldn't fall out and get lost, but sometimes had to reposition cord so that it wasn't too uncomfortable when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how lightweight it is and how it fits in my ears. The earbuds stays well as I run and do other workouts. The sound is solid and price is very good.

    I would recommend this to a friend
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