Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,016 reviews
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Fit
Rated 5 out of 5 stars
I love these headphones!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're thinking about purchasing these headphones, you should! The bass and sound quality are great. I've charged them probably 5 times max so the battery is long-lasting. I exchanged the JLab Audio - JBuds Air Icon True Wireless In-Ear Headphones for these because the JBuds kept falling out of my ear (and were kind of uncomfortable/too big) whereas these Sony headphones fit nicely in my ear with better controls. Some people complain about them falling off during exercise, I just loop them 1 time like in the picture I included. Great buy!
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Do you love bass & want to feel it in your ear
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've got a OnePlus 8T phone & it was quite easy to connect my headset to my phone.0
I'm always listening to music on my phone mainly because I just want to drown out everybody else talking and stuff. So that's why I have pretty much always stuck with the earbuds because at least for me, I can't hear anybody else talking especially when I have my music at full volume. I mainly listen to trance, progressive trance, vocal trance, rap, & Billie Eillish. If you read the reviews from other people, they all make it a point to mention that the base on these headphones are GREAT!! I do you want to let you know about something so that you don't make the same mistake I did. I purchased a Skullcandy Push True Wireless headphones assuming that the base would be quite heavy considering the fact that all the other models I bought, you've been able to feel the bass. Not at all with that particular headset so I returned it and got this one. I would strongly suggest that you buy the Geek Squad Insurance and that covers you for 2 years so trust me you want to get it. Now let's go back to the sound quality. Sound quality is definitely awesome. The clarity is great and I have the ability to turn up the volume quite loud. No I'm not one of those sound guru people who can discuss the quality of the sound on the headphones quite specifically, but I will say that for a non-audiophile these will work perfectly!
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Amazing! Truly
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are the best wireless earbuds from Sony that they make. Great sound and easy to connect. The controls are super easy to work. They are well made and have good battery life. What more can you ask for? The XB-400 are great! Love em.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Good sound, work well, get tangled
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is good, they seem to hold a charge for a long time period, the magnetic feature that holds the earbuds together is useful, especially if it is tucked inside the shirt when not in use.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
awesome
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Light weight, clear sound and friendly to use. great price
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Bluetoothless
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the price...Easy to connect..and sound is also good. I just added a neck brace so it would not fall from my neck.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Sounding Wireless Headset!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very impressed with the bass that this wireless headset produces. For the price, this headset’s quality and clarity of sound is better than some of the more expensive headsets; which makes it a great value. The headset came with three different size silicone rubber earbuds, so that I am able to select the size that fits me perfectly. I no longer have to worry about the earbuds falling out of my ears. It is very very comfortable wearing the earbuds under my motorcycle helmet. A solid 5 star headset! I’m completely satisfied with this product!
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Amazing sound for the price
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have AirPods and they fall sometimes while in gym
Than bought these Sony ones and love the sound quality and the long time they serve ! Amazing and easy to connect and simple and even on calls it works wonderfully no need to charge again and again
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
best head set
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality does not drop out signal walking through different rooms when separated from its source.
I get about a 50-ft range before it drops out battery life is excellent. talking and listening on them 8 to 10 hours a day and still have 30% at the end of the day.
charge time is less than 30 or 40 minutes very impressed.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Casual headphones
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use this for work. Ideally not the best for working out, but for work and comfortable and work setting… these are great headphones for the dollar.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Sony earbuds
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelent product 100 % recommend excelent sound and battery life
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Execelet headphones
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, the beast thing of this bluetooth headphones is the long lasting battery, I spend hours and hours on the phone talking with a single charge, also when is time to charge you can charge it at 100% in a couple hours or less. I'll buy it again.
I would recommend this to a friend
Rated 5 out of 5 stars
I loved
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound I love and the battery is more then
6 hours and excellent boss
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great headset
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it because it take less time to get fully charged.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 1 out of 5 stars
Worst headphone when I was expecting the best
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought this couple months ago now outside my return window.
Pros
1. Great Sound.
2. Very convenient
3. Hold charge for long time.
Cons
1. Keep making hissing static noise all the time when its connected to a device and the device is on mute.
2. Broke the earpiece, and I always take really good care of all my products.
3. Cant contact sony to get an exchange.
4. Worst value for the money
Not sure bestbuy will post this honest review.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
@Frank, we appreciate highlighting the features you like most about the headphones. However, I am sorry for the issues you have encountered. We'd like to know more details of the issue so we can help you out. Please email at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Sincerely, Erin
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
WI-XB 400
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality is good, but the microphone reception is very poor.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Sony
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent. Noise reduction good. Average Weather resistant, no problem. Will buy it again
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Happy music
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent headphones. I recommend this item. Easy to use
I would recommend this to a friend
Rated 3 out of 5 stars
Ok but lack of bass.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a big fan of Sony and I have a lot of their headphones products. This one is ok, not enough bass and battery life not as good as their over the head previous headphones.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Boomtastic
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Sony WI-XB400 wireless earbuds expecting decent sound and convenience. What I got was a portable bass cannon that politely sits around my neck like a well-trained sonic snake.
First off, the sound quality? Boom. The “XB” in the name clearly stands for "eXtra Bass" and not “eXactly Balanced,” so don’t expect audiophile nuance. But if you're like me and think every song is better with subwoofer-like vibes in your ears, welcome to your new favorite neck accessory. These buds hit like they owe you money.
The battery life? Wild. I charged it once, went to work, ran errands, did a questionable amount of dancing in my kitchen — and they were still going. I’m convinced Sony just stuck a car battery in there.
Comfort-wise, they’re light and sit comfortably around my neck, so I only mildly look like I'm training for a corporate Hunger Games. The magnets help keep the earbuds from flailing wildly like a caffeinated octopus when not in use.
Are they perfect? No. The mic is okay-ish for calls, and if you turn your head too fast, the wire might remind you it exists. Also, there's no noise canceling — so yes, you’ll still hear Karen arguing with the Starbucks barista.
But for the price and the punch, these headphones slap — literally and musically. If you want to feel your music and mildly scare your eardrums (with love), these are your guys.
This review is from Sony - WI-XB400 Wireless In-Ear Headphones - Black