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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 128 reviews

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86%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional noise cancellation feature of these wireless headphones, praising its effectiveness in blocking out unwanted sounds. Comfort is another frequently mentioned advantage, with users appreciating the comfortable fit and design. The convenience of Bluetooth connectivity and the impressive battery life also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 128 reviews
  • Rated 4 out of 5 stars

    Great headphones for meditation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but not exactly "noise cancelling."

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the headphones to watch movies while traveling on a plane. The volume wasn't loud enough. I had an older pair of Bose. Pay the extra for the Bose. I returned mine and bought another pair of Bose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Briankt, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent sounding headphones. I found them to be lacking in the high end. However, I subsequently found that to be a common problem with bluetooth headphones. I returned these for a pair of Bose. The Sony's actually have more volume than the Bose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably a great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably a great headset but I could not use them for my purpose. I needed a headset to use with my home entertainment system based with a Sony STR-DN840 amp. The bluetooth on the amp is only for incoming use and will not connect with headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice pair of noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of my favorite brands and these headphones preform very good. Good sound and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOISELESS HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bLU TOUTH MIRACLE! NO MORE GYM GRUNTERZ OR FLAT FOOTED TREADMILL BUFFONS, I LIKE THESE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my granddaughter, she loves them! She uses them all the time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bnelson, Fantastic! Thank you so much for posting your review. We will definitely share the love with the team. - Jerome Sonystyle

  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! Best purchase I have made in a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cari, This is the news that we like to hear. Thank you for letting us know that you love this headphones. Enjoy!-Jen Sonystyle

  • Rated 3 out of 5 stars

    Okay For Studying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for studying, noise cancelling not great. Do not use for outside activities like mowing the grass.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Sound a bit boring; noise canceling mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the original MSRP of over $100, the sound quality of these headphones are nothing special. Does not sound engaging at all. The noise cancelling is also nothing special. Audio Technica and Bose both got Sony beat. It is fairly lightweight and comfortable though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Comfort

    Rated 3 out of 5 stars

    Good headphones, but noise cancellation is lacking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like these headphones. They are lightweight and comfortable. The cushions on the ear pieces fit well. While they look flimsy, they have held up good so far. The folding feature is a plus. The battery seems to hold up well under use. Both the NFC and the Bluetooth worked well and connected easily with my Samsung phone. The sound was clear, with good highs and solid bass. The only problem was the noise cancellation, which is non-existent. There is no indication in the instructions that these headphones have an active noise cancellation feature, there are no controls for it, and it doesn't work. So at $229, they are overpriced. The only reason I am not returning them is that the Best Buy store had no other "noise cancelling" wireless headphones and I was purchasing them with gift cards and coupons, so online was not an option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doesn't works well . It's good only because I bought it $149.99

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Date,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones still going strong bought this in 2015

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a good price. Sound quality is good, only issue is that the headphones feel a little "cheap" because of the light plastic used in the body. Does not fold up conveniently, but otherwise good pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Doesn't block wind noise, not enough volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Buy a bose instead. Only good feature is it has Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. -Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Very good Bluetooth headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't had any issues, very good purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Noise canceling works well Not heavy Great battery life Easy to connect Quite comfortable Cons: Cannot see how much battery left If you wear a pair of glasses, it could become uncomfortable after 3 hours, but this is a rare situation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Brilliant Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable to wear and sounds quality is amazing. I love these, would recommend however if noise cancellation does not mean much to you, then you would rather go for non noise cancellation and save another $70.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Good for Music, Average for Calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are great, though doesnt cancel noice a 100 percent. The bluetooth works well for Music listening but not as good for the Calls. My friends always complain that clarity isnt good, though my mobile is in my hand or pocket. Very pleasant and smooth for Music..!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not at Bose Level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good bluetooth headphones with good noise cancellation. I recently took it on a trip and the set were very good at calming the sounds of the airplane (not so good at canceling most other noises). They do sound great with an iphone, and the battery is pretty amazing. My biggest issue is that they are both flimsy and inflexible. If they had the folding feature (in half) the flimsiness would make more sense, but as is, they strike me as delicate at best and breakable at worst. As a solid pair of phones, I was afraid for their safety on my trip. So much so that I eventually returned these :(

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roxwela, thank you for your message. That is unfortunate the Headphones did not meet your expectations and decided to return it back. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. -Oscar. Sonystyle

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