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Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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90%
would recommend
to a friend

Customers are saying

Customers love the X1000 HD Action Camcorder for its excellent video quality and 4K capability. They rave about the picture quality and true colors, and appreciate the flawless 4K capability. However, some customers have expressed concerns about the battery life and would like to see longer battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
  • Rated 4 out of 5 stars

    It has been great for shooting on and underwater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been great for shooting photos of birthday outings, people, landscapes, videos of bike rides and water sports. One thing about the camera that I didn't like was the lack of a zoom feature. The image stabilisation not available in the higher definition (one hundred megabytes per second/one hundred twenty frames a second) and 4k shooting would be nice. Everything on this camera has been phenomenal. Using the chest harness, water floaty and monopod has really increase the cameras capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happymeal, we're glad to see you're happy with the action cam. Thanks for your feedback, we'll forward it to the right department. Thanks_Mitch Sonystyle

  • Rated 5 out of 5 stars

    Great camera for some who have creativity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cam, is a good idea, my suggestions is . Why not the plugin for micro, and accesories to cinema way,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Memory card

    Rated 5 out of 5 stars

    Love it, better than the Go Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is phenomenal. Honestly it's easy to operate the camera since I've also owned a GoPro before. You're able to control the angle 120 or 170. It doesn't lag and if it does that could be due to the size of your memory card and which class it is! I haven't used it under water yet, because I mainly use for hikes and sometimes indoors at the gym. It's ridiculously easier to control the White Balance and settings than the GoPro. I would definitely go with this instead of the GoPro since it also has 4k. Can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No disappointment here! Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for getting an action camera is to record an activity, pure and simple. Compared to GoPro Black (my son has one), this camera has better image quality and more stable video. The battery seems to last longer too. I bought this expecting the image to be better because I'm familiar with Carl Zeiss lenses and this camera has a glass Zeiss lens where the GoPro is plastic. I don't know if only the lens is responsible for the increased clarity in the images or if it is something internal to the camera, but whatever the reason, the quality of the image is noticeably better. You do have to be a little smarter with a Sony than a GoPro if you want to customize recording style, however. There are a lot more settings that you can change and have to toggle through multiple menus to get to. Luckily, the default settings are exactly what I wanted - record in 1080p with image stabilization on and wind noise reduction on. After playing with multiple settings and doing several test recordings, I ended up right back to the factory defaults. It is pretty easy to change to the 4K video setting though, and I think I would probably leave everything else the same. (I just chose 1080p because needed a lot of recording time on one memory card.) One of the key factors for me is the design. I have attached this to the top of my motorcycle helmet and the wind resistance on the freeway is unnoticeable due to its skinny but long style. I have heard that the flat/wide face and short length of the GoPro causes more wind resistance. (I also like that the Sony has wind noise reduction specifically for activities like this.) I'm sure Sony will be coming out with more mounting options, but at least they have the basics covered so far. It was smart of them to include a standard tripod thread right on the camera which gives you a lot of options at your local camera store, but not enough Sony specific OEM options yet.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    great 4k action cam, minus the design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really awesome 4k video quality for such a small video camera like this, the picture quality is top notch the color is almost true, and "IN MY OPINION", the detail and clarity of the video are noticeable better than the gopro hero4 black (ive compared their both videos side by side). thats might have something to do with the high bitrate recording mode that this camera capable of (100mbps) Unlike gopro which i believe only capable of recording in 60mbps in 4k resolution. make sure you get class 10 uhs3 micro sd card with atleast 64gb space if you are planning to shoot video in full 4k resolution otherwise it might just not gonna work. one thing that i dont really like from the camera is the design! but overall, its a great action cam!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennyOrdinary,

      We're glad to hear that you love the action cam. We'll take not of your feedback and let the right department know. Have fun!

      Mitch Sonystyle

  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Good video and audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera, and tripod to video a presentation. It did an excellent job. Admittedly, I bought this about an hour before I had to use it, so I didn't have the time to learn the finer points. It doesn't seem to move easily back and forth from taping to viewing, but I found this to be an acceptable trade off for such a small package, and such a reasonable price..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    wow, awesome stabilizer on this cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cam, especially in 4k at 100mbs. it still has a slight fish eye effect, as all action cams do, but the quality of the device is very good. besides having the ability to use your phone and quickly select what kind of mode you want, and the live streaming... it's more bang for the buck than a go pro.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wow! I like it better than the GoPro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the GoPro 2, and used it quite a lot. I bought a GoPro4, but it continued to have the menu lock up. Then I couldn't get out of it at all. So I returned it. I took a chance and bought the Sony, figuring that everything I had ever bought with the Sony label seemed to be great, so this should be as well. I am very pleased with how this Sony has such a perfect shape for using in relation to the human hand. I love that it's splash-proof as it comes out of the box. But when it is inserted in the waterproof case that it also comes with, then it's good below the water surface too! The menu system makes good sense. I have not read the manual yet, but was able to figure out all of the standard settings just by playing with it. The quality os the video is amazing! So... I'm done with GoPro!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Small camcorder big punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little camcorder takes great stills and viedo very easy to take with you. I have not use it for action but have used it for family get togethers easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera for the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, awesome video quality since it shoots at 4K and has image stabilization unlike the GoPro Hero 4. I was torn between the two because I walked in wanting a GoPro buuuut... The extra specs of the Sony won me over. Only downfall about the Sony action cam is that since it is newer than the GoPro there isn't an abundant amount of accessories like the GoPro. With time though we'll see more of course.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    4k is hard to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the camera worked great with one touch of a bottom. The stabilizer and 4k are not set as a default. I had difficulty using the camera after setting the 4k and the stabilizer. The one push operation to start and stop recording stopped working after the new settings were applied. I will go back and check my instructions to see if I missed something. The unit would tell me I needed the remote to run the live selection. I haven't used this yet but will follow up with the results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GameDesignDude, we're sorry to hear about your difficulties with the camera. Please check out the link, http://helpguide.sony.net/cam/1520/v1/en/index.html, for the help guide of the camera. Hope this helps. Thanks_Mitch sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Action Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I coach girls softball and I use the camera to record the games. The wide angle gives me a great view of the field, and the 4k resolution lets me zoom in during post-edit for great close-ups to verify umpire calls or just for the highlights. I would give it 5 starts, but at 4k and 1080 the battery is only good for about 30-40 minutes. I have to set a timer to remember to replace the battery (make sure you have a good supply batteries). The battery that comes with the camera is only 1240mAh. Replace this right away with Wasabi Power 1600mAh batteries, or DOT-01 1800mAh batteries. A 128Gb chip holds about 5 hours of 1080 video at 120fps. Download the play memories app to your phone and use the Camera's WiFi to get a live feed from the camera to make sure you are capturing what you want. You can use a GoPro accessory kit to mount the camera to any GoPro mount (bike, helmet, pole, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, easy to use and you take it anywhere for any occasion, very clearly image!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Super clear recording and even better for night time...I use it with a suction cup in my car and the video is great. The sound quality is very very clear. The stabilization makes a huge difference when playing back your videos on big screen TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    As good as the GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a GoPro also, I saw this item that was on sale, so I went ahead and purchased it. I have to say that this camera is on Par with the Gopro and doesnt cost as much. The 4K capability is flawless. I actually use this camera more than i use my Gopro. I just wish it had more attachments!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional photographer/cinematographer and this camera has exceeded any expectations I might have had in the POV format. Blows GoPro out of the running in the toughest of applications, like 6G's in a supersonic fighter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharpshooter7, we're very glad to see you satisfied and happy with the action cam. Thanks for the wonderful feedback, we appreciate it. Thanks_Mitch Sonystyle

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Crystal clear video and awesome 240fps slow-mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy another gopro until i saw this one at Best Buy. I did some research and read tons of reviews so I gave it a try and bought it. Wow am i amazed by the quality. Many frame rate and quality options, awesome mic pickup and easy to use laptop and android software. The shape and small menu screen are a bit of a pain to use but to sole that I just connected to to a tablet via Wi-Fi and used the android app from Sony to set and control all options. Blow the GoPro away! I ordered online and picked up at my local best buy same day and was surprised when I got to the store cause the Best Buy employee told me i will be refunded over $100 cause It was somehow on sale in the store but not on the Best Buy website. So I thank Best Buy fore going above and beyond to get me the best deal. A+

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera!, very light! Nice Images! Video on real time!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great action camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the action cam to use at the lake and the dunes. Have used Sony camcorders for years. This one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great action camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k video videos are crisp and the stabilizer function helps a lot when your moving alot.

    I would recommend this to a friend
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