Customer Ratings & Reviews

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Overall Customer Rating

96%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 403 Reviews

    • Brand Response

      SonyListens 

      July 2, 2017

      Hi Titanman, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

    • Brand Response

      SonyListens 

      July 2, 2017

      Hi Mick, we are sorry to hear what happened. You can visit this link for your repair/replacement options: https://esupport.sony.com/US/p/service.pl. -Erin sony_US

    • Brand Response

      SonyListens 

      June 12, 2017

      Hi, rangerrick, That's not the kind of experience we wanted to hear. For resolution, we suggest resetting the speaker to factory settings. Follow the guidelines here: http://helpguide.sony.net/speaker/srs-xb30/v1/en/contents/TP0001266521.html. Thanks! -Vincent sony_US

    • Brand Response

      SonyListens 

      May 31, 2017

      Hi Chris,
      We're really glad to hear that you're having a good time with this Bluetooth speaker! Thank you for choosing Sony! >Joffrey sony_US