Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,567.99
Clearance
The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the XBR X850D Series 75" TV's picture quality, ease of use, and vibrant colors. Many appreciate the 4K resolution and find the upscaling capabilities to be excellent, resulting in a great viewing experience even with non-4K content. However, some users have noted issues with the remote control's responsiveness and contrast in dark scenes. While the design is generally praised, a few customers mentioned the TV's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,591 reviews
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little disappointed that we paid 400.00 more than we should have. The salesman told my husband that the TV was already on sale and then we get a e mail a week later saying it would be on sale on Black Friday for 400.00 less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 75" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had room for a 75" TV - Sony had the best product for my hard-wired network connected home. Setting up the TV was easy, automatically connected to the Audio System. The sound is great with the floor standing Klipsch speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good 65" TV and friends had bought Sony. Saw the 75" 4K Ultra HD at Best Buy and it blew me away. Got a great deal on it, has a ton of HDMI connections, have it hooked up to my Yamaha surround and it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for my living room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 75" TV, I was worried the Sony's picture wouldn't be as crisp and bright as my old 60" Samsung; I was wrong. It's as good or even better depending on what I'm watching. Plus it's even thinner; fits tighter to the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv, but the delivery of the tv and the pickup of our existing tv could have gone a little smoother. the delivery guys were not told that there was an existing tv to be picked up, which we made clear with the guy that came to look at our system prior to delivery of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple years with Samsung, I choose Sony this time. Close to nature color compare with vivid color from Samsung. I love both brands, in terms of technology and quality. But, Sony user interface can be fine-tuned .......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBuyer,
      We always appreciate customers who take the time to give us their feedback. I'll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new TV. The picture quality is outstanding, and it has all the features I was looking for. The room it is in is very large, so I needed a TV of this size to suit the room. Extremely pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Awesome !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been able to buy a TV of this caliber and we are so very happy that we did get this and its just so amazing. And the people that helped us were so very helpful. We are so satisfied, far more than words can express.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually best for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this tv for my home theater. I chose this over 940d despite salespersons multiple attempts to push me to 940d and I'm glad I did. No one can notice a difference and I can't justify a $1500 Price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several LG Plasma HD flat screen tv's and to change to Sony was a difficult one. We read all of the reviews and visited Best Buy to view them in person; we decided to give it a try and we are very glad we did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great t.v

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, TV is impressive, Android os works very well. Out of all the wonders this TV has the only gripe I have is the remote, no backlight I mean really come in Sony you could have done better then that. Besides that the TV is worth the buy, 4k on a monster this big is so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flat but still very heavy. You will need at least two people to hang it on the wall. Looks great so far but haven't gotten anything to watch on 4k. Got it at bestbuy for about same price as for a Vizio elsewhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is awesome best picture ever. Love the 75". Never purchased a sony Tv before but I would again. Please don't hesitate to buy this Tv you'll be glad you did. I would have gave this 5 stars accept for the speakers. Not the best!! Add a sound bar and it's amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue resolved quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV died after 3-1/2 days. First avail repair was 4 days , but Geek Squad diagnosed and ordered parts from Sony. Another week to install parts. Lasted 4 days & died again. Reported problem. At that point Best Buy switched from repair to replace. New TV installed in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my master bedroom where the viewing distance is approx 25 feet. Perfect size and the picture is great, no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 4K for reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade from my previous 55". It has so many app options to add to the Smart hub, pairs well with Android devices, slightly disappointed to not link Apple device to cast to it. 4 HDMI ports are great so I can connect all of my gaming consoles at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before I ended up with this TV. I chose well! I was pleasantly surprised that it has an android operating system. I was able to download apps like Kodi straight to the TV. Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV for a Large Room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for over 12 months for the price to get into a range that met what I was willing to spend. It was worth the wait. Great picture, natural tone softer then other brands that are very over cooked to get you to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV at this price level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV very much. The only caveat would be maximum volume should be louder. Maybe the manufacturer does this to sell more soundbars, something I don't want. Overall I would purchase this TV again. Best Buy handled the sale and delivery, as always, very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Originally was going to get a 60" Samsung that was $500 more than this model. I'm very satisfied with this TV

    I would recommend this to a friend