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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the XBR X850D Series 75" TV's picture quality, ease of use, and vibrant colors. Many appreciate the 4K resolution and find the upscaling capabilities to be excellent, resulting in a great viewing experience even with non-4K content. However, some users have noted issues with the remote control's responsiveness and contrast in dark scenes. While the design is generally praised, a few customers mentioned the TV's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,591 reviews
  • Rated 5 out of 5 stars

    very happy with our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with our purchases and the professionalism of the best buy representatives that installed them. Would definitely recommend our friends and family to shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the BIG screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team excellant really knew the product Geek squad installed it in a professional manner !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not tell the difference between this or s cheaper version like LG AS COMPARED to Samsung it is about the same sound quality ok Too low for a big room need external speakers easy to set up plain look great cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want in a TV except blue tooth for headphones ... A simple update would fix this I think but none in the last three years...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This TV is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Set up ,the TV instructions / guide ,the menu features,and ease of the remote are excellent. The detail and clarity of the picture is --OK. Maybe when more 4K becomes available my impressions of this TV will improve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 75" 2160p Smart 4K Ultra HD TV is a great product. I'm still learning all it's features and capabilities. I would recommend this TV to everyone who can afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase. It was easy to assemble, very lightweight TV. The only issue I have is with the remote the buttons are not user-friendly and you find yourself clicking on the wrong button often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Sony TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony needs to take a lesson from Samsung. While the picture of this TV is okay the control and software performance will drive you nuts. It takes forever to activate and when it does it is just as likely to start scrolling through channels as not. Switching channels on any Samsung is immediate, the Sony has to think about it for 4-5 seconds if you enter a channel number. It is as if they put an old Pentium processor in it. I have 8 or 9 TVs in my house, from Plasma to LCD, LED, 3D, 4k, and 4 different manufacturers - this is the largest - and the worst. I will NEVER by another Sony TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous picture, nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and special features already built in; even the remote, like a Netflix button. Volume quality is great! I would definitely buy this, again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scrubkiss, we're glad to hear that you're happy with your new TV. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    Great TV at a Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research to determine which TV and price point we wanted, Best Buy had the best TV at the lowest price. It's everything we wanted and more! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great clarity , you can't see any graininess on the screen, its just like being at the movie theater except a lot quieter, I'm very glad I decided to purchase it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hanasadie,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a remarkable picture. I do not have cable or satellite and the over the air digital antenna works great with it. Setup is pretty easy with an internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony 75" is everything our salesperson AAron said it would be. It has an incredible picture. We were looking for a 65" UHD but the DHR makes the 75" even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Wonderful, clear picture. The installation by Best Buy was professionally done and a good experience. We have had no problems. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Contrast

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the market for 75 " tv Chose Sony as it was on sale and after reading positive reviews Was disappointed and returned in exchange for LG 65" OLED which in my opinion provides much better contrast and colors Also think having bigger size TV makes it easier to see lacks in quality on the screen I think for bigger size you have to pick top quality which raises the price to above 5k

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yurik, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Outstanding for Clarity and Smart Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure of what would meet our needs, Best Buy Associate recommended TV and we are glad we did. The clarity and TV features are a plus to the unit we are enjoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for playstation gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a wonderful tv with integration for using the playstion controller. I own most all gaming consoles and all seem crisp for a great gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR, vibrant colors, deep blacks, great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. You can see movies the way they were meant to be seen, its not laggy/choppy at all, and has amazing coloring. You get what you pay for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi spcorbust, Your feedback about the quality of the picture display of your television is high appreciated.Thank you.-Jay sony_US

  • Rated 5 out of 5 stars

    4th Sony and Counting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth purchase of this television. The only change is the size. This television is beautiful, SMART and so user friendly my 6 year old can work it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sized tv with an awesome brand. Sony never disappoints. Don't select a different brand unless you are cheap and don't understand quality over quality.

    I would recommend this to a friend
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