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Customer Ratings & Reviews

Your price for this item is $1,567.99
Clearance
The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the XBR X850D Series 75" TV's picture quality, ease of use, and vibrant colors. Many appreciate the 4K resolution and find the upscaling capabilities to be excellent, resulting in a great viewing experience even with non-4K content. However, some users have noted issues with the remote control's responsiveness and contrast in dark scenes. While the design is generally praised, a few customers mentioned the TV's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,591 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV but Poor Customer Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 75 inch TV is Great! Very nice picture and High Quality! I would give the TV 5 Stars but Best Buy gets 1 Star! I was hesitant to buy In December because I knew the Televisions would go down in Price in January but Brandon assured me that if it was lowered in the next 45 days I would get the lower Price! Didn't happen! Go with your Gut and next time I will go someplace else!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...easy to setup. Very pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for all light conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a large screen tv with a great picture and this one fit the bill. In all light conditions tv excels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Great picture. Only thing I don't like is the remote does not operate DirecTV consistently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black levels in semi lit scenes are very mediocre!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the tv i am still using daily. I like Sony tvs. This one is great size for the price. But its not perfect. fully dark scenes it can reproduce pretty good black levels, but as soon some light is introduced to the scenes, those black levels get grey. Which is one sticky point. the software works pretty well although it can be slightly laggy in the beginning but if you can try to offload some of the bloatware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K lives up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV!!! But you have to get the right HDMI cables for the great picture, they make a huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv. I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever had and the price too. I bought it on thanksgiving time. It's been months, so far can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was everything I ever wanted. Great picture and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What you'd expect from a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, nice physical design. Function and menu layouts are easy to navigate. Sometimes a little quirky when chainging more techinical options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unclesmokey, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Really nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my purchase at best buy and am using the television and the special financing to assist in payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Springfield Ohio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV best purchase I ever made I enjoy all the features and they did an excellent job on installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice tv!!!! so far so good~!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was ALOT cheaper then other TVs its size. I read the reviews and took a chance, so far, so good!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Love the product. Geek squad did a great job installing it without any visible cables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sony has really come a long way. The picture and quality is awesome. Got it on clearance as well so a 75" for right at 2k is a steal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jarrett,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great Black Friday Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a fantastic picture for the price. The features are easy to use and set up was relatively easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband and Son love to watch movies; this TV was purchased for a Media Room; they have enjoyed it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, improved my audio. Even has great picture and sound when not showing 4K content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality for large TV.Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had four sony tv's in a row and always been great. This is no exception. Very Happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product and especially from Best Buy and definitely choose geek squad to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDR Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has it all. I noticed deeper blacks and higher color contrast compared to my other non-HDR 4K TV's

    I would recommend this to a friend