Customer Ratings & Reviews
- Model:
- SRSXG300/B
- SKU:
- 6509851
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, volume, and convenient size, along with features like the handle and water resistance. While some found the price a bit high, the positive feedback on the audio performance and durability outweighs these concerns. The speaker's design and Bluetooth connectivity also received praise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty disappointed with this product. I researched a lot when I was looking to buy a portable, waterproof/dustproof speaker with the ability to connect other speakers - or as Sony calls it, Party Connect. I bought two of these at the end of June for our July 4th party - fully charged both speakers up and set one up on one side of my yard and put the other speaker on the other end (my property is barely 0.4 acres) - they would not stay connected unless they were close to each other, and not only that, my husband had to leave his phone next to the speaker all day so that the music would play which was pretty inconvenient and even still, occasionally the sound would come out fuzzy and tinny at times, and one of us would have to walk over and reconnect both speakers. When the speakers are working as expected, the sound is great... but I'm not happy that I paid almost $600 for two speakers and am already having issues - I expected more out of Sony.
No, I would not recommend this to a friend - Pros mentioned:Portability
Sound quality is just meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a single speaker unit with Bluetooth so my guests could stream their music when they visit. The Sony speaker will do this but the sound quality is not up to the level I would expect from Sony or this price point. This is not a Sonos guys. At least it’s rechargeable and portable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi User836741, thanks for sharing your experience with the Sony - XG300 Portable Speaker. We are genuinely sorry to hear that it has not performed as you expected. We do have some useful recommendations we'd like to share, if what you're looking for is to enhance the sound quality.
1- Download the Sony Music Center app and adjust the Sound quality settings and the Equalizer to your preference
2- Switch the Bluetooth connection to Priority on Sound Quality
3- Press the MEGA BASS button on the speaker for a real enhanced bass effect
4- Turn on the Live Sound Effect within the Sony Music Center app, you can go to Settings > Sound > Sound effect > Live Sound
We hope these steps help to make your experience better. Thank you for choosing Sony. Regards, - Dominick
- Cons mentioned:Price
NO to Sony products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible, worthless piece of over priced trash ! At the time, I paid $200; it lasted 11 months and then the battery failed to recharge; its terrible design did not allow it to be replaced: Sony's One Year warranty was worthless, they did Nothing to help or address the issue-NEVER BUY Sony Products AGAIN
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
This is not the experience that we want you to have. We would like to know more about what happened and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery less is very low on a full charge and also the volume is very low
No, I would not recommend this to a friendgreat until a device update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I waited until today to write a review. This thing worked great in Party Mode connecting with an ULT Field 7. Until it took an update. Now the audio cuts in and out. Only when using this mode. Sony dropped the price by $200 recently which prompted the purchase. Shortly afterward they dropped a bunch of new ULT devices. I hope their is no intentional obsoletion at play.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Cthulhu, thank you for reaching out to us! We're sorry to hear that your XG300 speaker is experiencing issues following the software update. To resolve this, please try resetting the speaker by pressing and holding the (play)/(call) button along with the MEGA BASS button until the device powers off (this should take about 5 seconds or longer). Please ensure that the speaker is turned on while performing these steps, as it cannot be initialized when powered off. If the problem persists, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further. Best regards, -Jenn.
- Cons mentioned:Charging
Great speaker be careful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 weeks later quit charging had to return and couldn't exchange be careful buy the warranty cost me 179.00 to replace
I would recommend this to a friend Crap.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I am not very happy with my purchase. The speaker is not as loud as it advertised in store- and the battery for it being new does not hold it very long. It certainly do not last 25 hours as it states. We had it fully charged - used it for 5 hours. Turned it off- went to use it 4 days later it was telling us low battery….also the range is not what it’s advertised.. went inside the house with the speaker on porch and it went all cranky and disconnected - I wasn’t even 10 feet away from it. Dont waste your money on this speaker. Not pleased considering the cost I paid for it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TaraM,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Actual performance time or battery life may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
For connectivity issues, please refer to the troubleshooting steps on this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000672848.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Battery life
Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says 52 hours of life…. Which is true BUT as the battery lowers so does the sound. If battery is at 60% and you have it all the way up its only playing loud up to 60% which means even though its on max valume its really dim
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen14,
We regret to hear that you are not completely satisfied with the speaker. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
This speaker has approximately 25 hours of battery life when fully charged. (Provided that the volume level of the speaker is set to 24, the sound effect is set to MEGA BASS, and the lighting function is set to off). Make sure to charge the built-in battery sufficiently. Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Bass, Sound quality
Good speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear sound. decent base. Perfect for outside BBQ's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyCustomer,
Thank you for your time writing this review. We're glad to hear you like the clear sound, decent bass and how your new speaker is perfect for your outdoor activities. If you feel that our product has been of value to you, we kindly request and encourage you to change your previous star rating to be more positive.
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks again for purchasing Sony! - Kris
- Cons mentioned:Price
Bluetooth disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very loud .. doesn't have good sound.. too expensive for such poor quality..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RachelR, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
We also suggest trying out different sound mode to tailor the sound to your personal preference and ensure optimal listening experience. For more details, please refer to these links:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Do not purchase unless 70% off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker and immediately returned it. Despite getting it on a significant discount, I still found that there were other cheaper speakers with better bass (JBL Charge 5). Very thin sound profile.
No, I would not recommend this to a friendBattery saver kills the battery!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, after 1 1/2 years and the charge is only good for 6 hours. Warranty is for 1 year. Sony has really went downhill, very disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello NelsonL,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience caused by the SRSXG300's battery lasting only 6 hours. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
To address the battery issue, we recommend following the steps outlined below:
1. Ensure that your device's firmware is updated to Version 3800 or 4700: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
2. Restarting the speaker: https://helpguide.sony.net/speaker/srs xg300/v1/en/contents/TP1000669933.html
3. Initializing the speaker: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669932.html
Please note that the built-in battery life can vary depending on the settings. With the volume set to 50 (maximum) and the sound set to Mega Bass while the lighting is off, the unit will last approximately 5 hours. Conversely, with the volume set to 24, the sound still on Mega Bass, and the lighting off, the battery will last approximately 25 hours. For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available
Best regards,
-Fred
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton
Zero bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker to replace my jbl extreme this speaker is very beautiful but sadly its lacks bass even with mega bass on you cant tell a difference very disappointed in this speaker sony really dropped the ball on this one 
No, I would not recommend this to a friendWaste of money, dont buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all, sound was not great. We used it in a outside swimming pool area while on vacation and it sounded cheap. Therefore, i returned it.. i should have done and still need to do some more research on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kingranch78,
Thank you for taking the time to review your SRS-XG300 speaker. We're also sorry to hear that it hasn't performed to your standards when it comes to the sound quality. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND).
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
It's also unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Sincerely,
Jess
Not loud enough for outside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissappointed! Purchased this for walk-up music for youth baseball tournaments. Batters could barely hear it when hanging on the backstop 10 feet away. Spectators could not hear it at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Verona, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You may refer to these links for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html Hope this helps.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not loud enough and clear, over priced not worth it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi
Thank you for sharing your experience with us. We're sad to hear that you are not impressed with the speaker's performance. Kindly check the link below. There are steps that can help you resolve your concern.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
bad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the speaker only gives out 3 1/2 hrs. of playback in between charges..horrible, when advertised for 25 hrs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CecilioA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Actual performance time or battery life may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Not worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after to replace an old hk onyx studio 4. Not as loud nor did it sound as good. Wound up returning it andgetting an hk onyx 6 on open box.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Glenn,
We regret to hear that you were not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the speaker (via the Sony Music Center app). It is also recommended to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you have the option to adjust the sound effects and equalizer function of the speaker to tailor-fit the sound quality to your needs. You can also use the Party Connect function and Stereo Pair function to enjoy a more powerful sound.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
No thanks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Bought a Anker the same size for 1/2 the price. Much louder and clearer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph