Customer Ratings & Reviews
- Model:
- SRSXG300/B
- SKU:
- 6509851
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, volume, and convenient size, along with features like the handle and water resistance. While some found the price a bit high, the positive feedback on the audio performance and durability outweighs these concerns. The speaker's design and Bluetooth connectivity also received praise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good while it lasted...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good and charging WAS good until recently the speaker stopped holding a charge. Unfortunately it's been 18 months since I purchased this and is no longer under warranty
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadisonP, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with charging your Sony unit. Please follow this link for more details:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669903.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
- Pros mentioned:Sound quality
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but not very loud. I have a $49 no-name speaker I bought at the swap meet that’s louder. Anyways I’d recommending upgrading to the $500 Sony speaker which is a lot of money but beautiful loud sound quality
No, I would not recommend this to a friend OK speaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough. Expecting more from Sony. Especially for the money
No, I would not recommend this to a friendI Returned it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this. Sound was sub par. Muffled with poor dynamic range. Too heavy to carry around for a long period of time. Beautiful design.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigStoneMusic, while we're glad that you like the design, we regret that the speaker had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Please know that we also have ways to enhance the sound and is available on the Help Guide. For future reference, you may check the link below.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
We hope you'll consider Sony in your future purchase.
Sincerely,
Erin
Poor speaker life/Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound it’s great at all. The battery seems to die very quickly. It has now been 2 years since purchase. First review written today, not worth the money. Going to try JBL next. I use this speaker daily by the way.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoV,
Thank you for your time writing this review. We're sorry to hear the trouble that you are having with your XG300 speaker. This is definitely not the experience we want you to have with our product. We'd like to help and do the best possible for you.
Please refer to this link with steps to troubleshoot sound and battery issues:
https://www.sony.com/electronics/support/articles/00228345?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as i thought it would be . Prefer the jbl line of speakers .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Isazoichi, thank you for sharing your feedback on the SRS-XG300. It's important to note that different speaker models can have varying sound profiles and features, which might influence your preference. The SRS-XG300 is designed with features like X-Balanced technology for extra power, clarity, and distortion-free sound.
If you are experiencing issues with the SRS-XG300, you might want to try following this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669904.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
If you continue to prefer the sound profile of JBL speakers, it might simply be a matter of personal preference. Each brand has its own unique sound signature, and it's perfectly okay to prefer one over the other. ~Earl
Not for Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is built nicely this was not for me. For the cost the quality of sound lacks for the cost. The lights are what gets people who likes a vibe of a party animal. Having kids means they're moments away from poking something through it out of curiosity. Overall i give it a 2 star.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, Thanks for sharing your experience. We're sorry to hear that you are not fully impressed with the sound quality of the speaker. We're always looking to make Sony better. Please know that we also have ways to enhance the sound and is available on the Help Guide. For future reference, you may check the link below.https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html We also appreciate your feedback regarding the lighting features of the speaker. You may switch the lights off if you prefer. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669890.html Should you need further assistance, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Craig
Not loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size the speaker is not loud at all, I am disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Move along
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one went back. Sound quality and amplitude gets destroyed by the much cheaper Soundcore Motion Boom Plus. Not a fan of the fabric cover. The handle feels flimsy. Look elsewhere.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndyL,
Thank you for taking the time to review your SRS-XG300 speaker. This is definitely not the experience we'd like you to have. We're also sorry to hear it hasn't performed to your standards when it comes to the sound quality and you don't like the fabric cover. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.
We regret that the unit had to be returned and we appreciate all of your feedback as it helps us improve our products.
We hope you will consider Sony again in a future purchase.
Sincerely,
Jess
Misinformation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn't hold the charge it says it does. 3 hours of continuous playtime is all I've gotten from this item.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PepitoC, Thank you for providing feedback on our Sony SRSXG300. We apologize for any confusion caused by incorrect information regarding the battery life. Please note: Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions.
The battery life of the XG300 is indeed expected to last for approximately 3-4 hours, provided that the volume level is set to 50 (MAX.), MEGA BASS set to on, and Lighting function enabled.
If the built-in battery is fully charged (using a BLUETOOTH connection), it can last for about 25 hours provided that the volume level is set to 24, the MEGA BASS sound effect is activated, and the lighting function is deactivated.). Hope this helps!
You may also refer to this link for more information about the charging and the built-in battery of the unit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
catch my dust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an item off amazon it destroys this for only 70 freakin bux
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AquilB,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Sony speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From Sony, this product is very sad! I'm very disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SugaShane,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as i thought it would be....................
No, I would not recommend this to a friendS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sound much lm never get one of those any more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinS,
We regret to hear that you are not satisfied with the sound quality of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is NOT loud as expected. It can fill a small room with good sound but once taken outside for outdoor fun, it loses all credibility as the sound has no real reach. I have an older $75 apeaker from Amazon that sounds way better. Too bad I can't return this item, I just tried it this weekend for an outdoor event and everyone complained on how low it sounded.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vince,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph