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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 333 reviews

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80%
would recommend
to a friend

Customers are saying

Customers love the XPERIA XA Ultra 4G LTE for its excellent camera that takes great pictures, big screen with near stock Android, and affordable price. However, some customers have concerns about its battery life, limited storage, and internal memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 333 reviews
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    I love everything about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've had in a long time. I love the big screen on this phone. Especially the front facing camera with flash.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Screen,. Although a few short comings,. It's an overall great phone,. Would like better battery,.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera, takes battery when videotaping, very light

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great mid range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a top tier android phone (2 gens back ~2015), to this phone was an even move. Great response and package Sony has put together. The sound and picture are exceptional. My only regret is the 16GB is quickly filled and most apps are not optimized to run from SD cards. The phone holds its own with those nearly double its price. Also accessories are bit harder to come by (cases and screen protectors).

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, elegant, fast, soft, affordable. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Camera

    Rated 5 out of 5 stars

    Sony builds great phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own a Sony T2 Ultra and enjoyed it so much I decided to get another sony phone. This is a great price for what you get. The camera takes awesome front and back pictures, battery lasts, huge screen and responsive UI. Don't think anyone can be disappointed getting this one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    No one matches a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is underrated and underpriced. Sony has the best camera on the market and is $200 less than comparable competitors. Glass is easily replaced if dropped and Sony backs its product without hassle. This was my 3rd Sony purchased and not because of defect. Always upgrading...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone in its self is one of the best phones I have had, the picture quality and and HD capabilities are awesome. The only thing I wish it had and I would have given it the 5* is the wireless charging system. Would have made it real nice specially since the product battery gets low fast. But all in all a great phone and real happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it take great photos and very good display. battery last ok

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone specifically for the camera as I am a real estate investor and need to be able to take good pictures. The fact that I can use it with any carrier is just a bonus. To have a party phone this good for such a good price.. Two thumbs up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use anything you could want except the screen blacked out no sound I was worthless on day 31

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course having little memory makes the phone to run out pretty quickly. Other than that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 2 out of 5 stars

    Bummer, huge waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to finally step outside if the Apple and Samsung boxes and tree tree try something new! The camera specs were amazing, the screen was a bit much, but it looked amazing so I quickly got over it. Then the guy that sold it to me said they didn't carry cases for the Xperia Ultra and everything went downhill from there. It was really difficult to find accessories that I liked for this phone, was never sure if I could fast charge it or not, couldn't find screen protectors to fit the screen (which ended up being the Achilles heel that brought mine down), and got little help from best buy when I inquired about some apps or accessories made specifically for Sony phones so I could really get the full experience. Needless to say, I never did, and ended up returning to the best buy that I had to travel 6 hours to, with a cracked screen. Which brings up the most infuriating part of all of this! The selling point for the geek squad protection plan was that if I broke my phone, I could come back in with it any time and they would take the broken one and give me a brand new one off the shelf right then, my brother can attest to that having been said as he was standing right there as well. When I took my broken phone in 14 days to the day later, the geek squad guy straight up laughed at me, saying they hear that a lot, but they can't do that. So I asked what can I do to have you guys take this phone back from me so I no longer have to do business with you? After he laughed again and said something snotty I turned and walked off. Needless to say, I won't be stepping outside the box again any time soon, and can thank Lynnwood, WA Best Buy for that! Such a horrible experience!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Big screen, Camera

    Rated 5 out of 5 stars

    Big screen and awesome cameras for selfie-lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great. I love my phone because the screen is big and it helps me do my homework on the go. The camera is awesome and I won't deny that it is tempting for a girl like me who hate taking photos. The memory is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Excellent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 2 years now and it's pretty good, good camera, nice screen display. Phone volume is a little low and it's slowing down on me, gotta restart it for it to catch Bluetooth or wifi property but this is normal wear and tear

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A 6" phone that does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Sony. I just love the lime gold color! The pictures are taken beautifully. The only cons are the battery life might just last a day with consistent use and 16 GB might be too less for nowadays use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love this phone especially be a use it was 300. Apart from that only problem I have is finding a good case for it I don't really like how the screen protector looks on the phone but over all it is everything you want in a phone for a fraction of the price

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 4 out of 5 stars

    Solid phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom. The big screen makes it easy for her to see and speakers are pretty loud. Where you see the sacrifice is quality is the screen resolution and camera but for the price you kind of expect that. All in all she seems to enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Sony phones are the best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great display great battery life and of course great phone signal this is the most important thing for any person who has a serious relationship with your customers thank you Sony

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Camera

    Rated 5 out of 5 stars

    Replaced my Note 7 and love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone to replace my Note 7. I wanted to get a big phone and this was a great decision. Great camera, good storage capacity and good graphics too. Love it!

    I would recommend this to a friend