Customer Ratings & Reviews

This will be my last ever purchase of an unlocked Sony Phone. Call drops and I will receive voicemail late. I think the compatibility with carriers is a problem even if its unlocked.

The bezels made this thing huge, the screen was pretty bad and the camera was garbage! not to mention I still get emails about software updates that I cant stop!

My son was wowed by all the features of this phone and saved for months! Two months after getting it he dropped it and the screen shattered. Turns out that Sony does not have ANY repair centers in the entire USA! We have been trying to get it repaired for a month. The local shop has been unable to locate anything except a used white screen ( his phone is black.) It will cost over $150. This is a garbage phone and a terrible company! DO NOT WASTE YPUR MONEY ON THIS JUNK!

Absolutely love this phone. My first non-Blackberry phone since 2007 and I have to say, this phone has made that transition very smooth. I did a lot of research for about a month looking at Samsung, Moto Z2 Force, Essential, and Pixel 2. Narrowed my choice down to Essential and Xperia XA1 Ultra basing my decision on specs for the price. Went to Best Buy to now do in person comparison. Looked at Essential first then Ultra. Quality of the hardware, screen and speed of the Ultra, imo, were superior. So I made my purchase and have been very happy. I was a little concerned about battery life since the XA1 Ultra is only 2700mhz and I keep my screen on brightest setting, but to my pleasant surprise, it lasts on average 15+ hrs. I've not completely killed the battery yet so not sure total hours. My only cons are, it doesn't get as good cellular service as my Blackberry did, but for a $300 device, I suppose that is to be expected. Call quality is fine. It's a little slow in the browser, but Chrome is faster than Firefox so could be app related. Anyway, I've had it a month and would definitely buy it again.

Keyboard is bad and had problems with phone after Oreo update

The phone stopped working about 10 months after I purchased it. Would not recommend.

Very poor imagine when you are on social media like fb and Instagram

They sold me a returned phone. The package seal was broken and the phone had a screen protector on it. I wrote a review and Brian did not help me get a new phone. Basically said your loss.

I love that this phone has a button on the bottom right side to take a picture even if the phone is in locked position. The picture quality is almost as good as my Sony A6000 mirrorless camera. Battery life is great, much better than my Samsung. The best part is the volume button is on the right side of the phone. You are not constantly turning down the volume down with your thumb. You don't have to register the phone, just give Sony your IMEI number of the phone. Sony support if great. And the price was right!

I buy this phone in December and in January the charger port doesn’t work anymore and contact the costumer service abut they didn’t give me answer

2 weeks after getting phone just went black out of no where.went to bestbuy they said it was only 14 days warranty through them

I've never seen a cell phone like this with so many bugs and system errors

After 14 days it messed up couldnt return it.bad p

I picked up this phone with the intention that it had a great camera and screen after seeing demonstrations, I get home with it and its phenomenal. I love it. I compared its speed, screen and camera with my dads Samsung galaxy 8 and it preformed noticeably better.

Been using this phone for a little more than a month now and have no regrets with this purchase. Crystal clear screen. Actually do not even have to put glasses on to see. This is a plus for me! Not a gamer and do not watch movies on this phone so I cannot comment on those. The camera takes beautiful pictures. The battery life for normal everyday use of talk and texting is great. Only have to charge every 3 to 4 days.

The screen is huge and speed is reasonable considering it is a Helio P20 processor, which is roughly equivalent to the mid-tier Snapdragon 625. It takes brilliant photos in full light, and decent photos in low light. Sound is a little low and the brightness is poor in daylight. The Sony program Launcher is slick and much more friendly on the eyes than Google's Launcher. Two stars removed for the built in What's New App which serves an advertisement to you twice a week. It CANNOT be uninstalled or blocked. Makes me wonder if Sony spied on my phone use? If price and screen size is more important than speed and privacy, this is the phone for you.

This is far better than the previous model of Xperia XA The camera takes nice and clear selfie pictures and its wide. Works with Tmobile LTE. Nice screen 6 inch size and lighter than the previous model. Highly recommended.

My last three phones have been top of their line Apple, LG and Samsung . This is the best phone I've had to date by a significant margin. No issues. The sales guy at Best Buy told me that this is the phone that most of their cell phone geeks pick for themselves. I was a little reluctant but with their return policy I decided to give it a try. Excellent phone.

I love this phone! The front and rear cameras are both great, it's fast and the battery life is very good. Plus, Sony has a ton of themes which makes personalizing your phone easy. I would definitely recommend this phone to a friend.

Speed and battery life is above par for a mid tier processor like the Snapdragon 635. The Sony launcher is easier to use than the Google Launcher. Photos are great in daylight and decent in low light. Two stars removed for bloatware like the What's New app. It feeds advertisements almost daily and cannot be disabled.