Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the XPERIA XZ2 Compact's compact size, great camera, long battery life, and powerful performance for a reasonable price. However, some customers express disappointment in the lack of a headphone jack, wireless charging, and the presence of bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 131 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a land with oversized phones, this one is actually usable with one hand. Size is great, it's one of the more durable phones on the market, and it's a Sony. Meaning great screen and nice camera. I know it's on top of the industry, but it's really well rounded and perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of Samsung galaxy or I phone but much cheaper price

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my favorite smartphone, fast, compact, hight resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement phone for my wife. She had a Xperia before and loved the phone. This was an Open Box item. The phone arrived quickly and was in excellent condition. The phone was in perfect condition, no evidence of any scratches or wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone prior to this. It is a great phone, but lacks done features I had come to rely on with my iPhone. It is also not compatible with the Verizon network, and that has been a challenge. Poor service on other networks where I live.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone have a great camera. I’m so I love .

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Pocket size promise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a compact to replace my Xperia X10. Done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last SONYs compact smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above expectations. Using as media player and 2nd phone. Audio has improved over the years and is really noticeable. ONLY COMPLAINT is, like all Sony phones, no name brand accessories (cases, screen protector...)

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 3 out of 5 stars

    Good compact phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact factor but it falls short in performance. It freezes sometimes, but only for a second, which can be a little annoying. Overall an OK smartphone

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Microphone died twice - poor Sony support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Everything is great -- except for the primary microphone has failed twice. When a phone fails in one of its primary duties--being able to talk to others--it is a big problem. The primary microphone (the one on the bottom) failed about 8 or 9 months in. After (too) lengthy troubleshooting, Sony concluded it was a valid warranty claim, and issued an RMA. I shipped it back, and after one month without my $800 high end phone and no functional communication from Sony, I finally received my repaired phone back. Devices malfunction. I understand that. But when a high end device from a major electronics manufacturer fails due to manufacturer defect under warranty, I should be sent a replacement--not have to go 30 days without my device. To make matters worse, the (second) microphone has failed again, now 15 months after purchase, and about 5 months after the first repair. Sony wants to take me through the troubleshooting process yet again, only so they can issue another RMA for another month long repair. No. That is unacceptable and shameful for one of the premier electronics manufacturers to treat a customer like this. I own a PS4 and multiple Sony cameras. I am a fan of Sony products. But I will never again purchase a Sony mobile device. The reliability is unacceptable, and their product support and customer service is shameful. Boo Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    overall fine but not phone over wifi

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is small and has a SD card in which you store tons of pictures without paying for online storage, Dedicated button for camera is a plus. Unfortunately Sony is pretty slow with the updates, and it is impossible to configure for phone over wifi with T mobile USA. This is a loss. It is well built. It felt multiple time without breaking. Only recently I had to change the front screen because it felt flat on a rock 20 feet below while climbing in the mountains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but does what it needs to

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to escape the growing phablet trend without compromising on performance. It has top of the line specs and it is very snappy. Best of all, it doesn't fall out of my short pockets and I can carry it around with little fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, but the screen is simply too small fo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone from Sony. It works on GSM and CDMA. Unfortunately the screen is too small from my eyes. The screen is amazingly sharp and bright, just a bit too small for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony phone and I love it. Way better than my galaxy s7. The battery life lasts longer than my s7 and it doesn't get hot while watching YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Compact size, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small form with massive power

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so hard nowadays to find a more compact device that doesnt gimp the device with lower end specs. It seems if you want the latest processors, best cameras and newest software you have to have a small table with you at all times. Not any more. This phone is great! Sony has had a design change, gone are the harsh edges and corners from the last few years and in comes this more rounded device. It feels great in the hand, though thicker than your usual phone, this helps with ergonomics as the curved back sits really well in your hand, it just feels right. The phone has a plastic back but it still feels quite premium, its not a finger print magnet and its not slippery. Around the front you have your screen and this year Sony have gone with the new 18:9 screen ratio, you get a bigger screen this year and its also FHD+ but the bonus is that ts no larger than last years model so worrying about the size is no issue. The Camera on the back is pretty impressive too. Its a new 19mp "Motion Eye" camera and not only does this offer some great looking photos, it also one ups the competition in the slow motion by allowing recording in 1080p instead of the 720p others do. It can also do a portrait mode via software and 4k recording. 5 axis stabilization is used on the rear camera as well as the front 5mp camera offering decent low light and non shaky pics. Photos and videos can be taken with HDR also. The screen is also HDR ready and can display HDR content which looks fantastic on this device, this is accompanied by stereo speakers which are quite loud if shallow. Now as mentioned up top, compact phones normally dont get the best internals but this one does. Packing in the newest, latest and greatest Snapdragon 845 with 4gb of ram means you will be able to run everything and anything on this device. The phone doesnt bog down or hiccup in use, its all smooth. For games it plays everything you throw at it with great frame rates. Overall Sony have made a great little device here and if you are looking for a smaller device with a 5" screen with all the bells and whistles then you have just found it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for all

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not for me, but others might like it. I wanted to get a smaller phone, but this was just too small. The interface worked alright, but I didn't like the feel. The camera was also not what I expected. The color profile was strange. I ended up returning quite quick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell my friends about my new phone nothing but great things. How much of an upgrade it has over my previous phones. It works great no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Fine apps easy to use and great colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the phone works very well for me it connects to my other devices easily and I am able to hear on it very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it unlocked great phone to use anywhere anytime

    I would recommend this to a friend