Customer Ratings & Reviews

Hi Jonathan,

We feel privileged to know that you love the XV500 and are so happy with the great quality and loud sound! It is wonderful to hear that you would definitely recommend it. Thank you for your five-star review and for choosing Sony.

Regards,
Dominick

Thank you for your fantastic review, AmyC!

We are so pleased to hear that your SRS-XV500 is the best speaker you've ever had. It's truly rewarding to know that the great sound and bass, along with the easy charging and portable design, are making such a positive difference for you. We designed this speaker to deliver powerful, high-quality audio in a convenient package, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team

Hi Baldo, You definitely made the right choice! We're extremely pleased to hear our XV500 Bluetooth Speaker meets your needs and expectations! It's wonderful know that you are loving the incredible sound quality of this speaker. Your assessment is spot on, just plug in and sing or play. With inputs for karaoke and guitar, the SRS-XV500 gives you even more ways to have a good time. Thank you so much for purchasing our XV500 and for choosing Sony! -Jess

Hi Jane,

That is wonderful to hear! We are delighted that you highly recommend the XV500 X-Series Wireless Party Speaker and are enjoying its very good sound quality. We designed it with our X-Balanced Speaker Unit to deliver powerful, deep, and clear sound that elevates any occasion.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the review, TomC!

We are so glad to hear your SRS-XV500 is delivering that great sound and deep bass you were looking for! It’s also awesome to know the Bluetooth pairing was a breeze—we know how important it is to get the music started fast.

We also appreciate your honest feedback about the portability. While we designed this model to be a more compact option in our party speaker lineup, we totally hear you that a set of wheels would make moving it even easier. We’ll definitely share that suggestion with our design team!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello GinaV,

Thank you for choosing Sony!

We're elated to hear that your SRSXV500 has become the best speaker you've ever purchased! Knowing that you appreciate the loud yet clear sound, the powerful bass boost, and the flexibility to connect microphones and a guitar means a lot to us. Your feedback inspires us to continue creating products that elevate your experiences.

Best regards,
-Fred

Hi Nicholasthird,

Thanks for the fantastic review! We are honored to hear to hear you're loving the Sony XV500 and that it's powerful enough for your garage, parties, and even live gigs. Getting a second one is a great idea—you can wirelessly pair them for an even bigger sound. We appreciate you choosing Sony and can't wait to see what you do with two of them!

Regards,
Dominick

Hello MoisesZ!
Thank you for your awesome feedback! We are really happy to hear that the SRS-XV500 is delivering great quality and working well for any occasion.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi WilliamJ!
Thank you for taking the time to share your feedback with us. It brings us great joy to hear that the SRS-XV500 is delivering quality sound and bass for your outdoor activities. We understand your concern regarding the battery life; while the speaker is designed to provide up to 25 hours of playtime, actual performance can vary based on usage and settings.
For more details regarding the unit's battery life, please visit the following link:
https://helpguide.sony.net/speaker/7855/v1/en/contents/TP1001275038.html

Thanks for considering Sony products!
Best regards,
Estefany

Hi JoseG,

Perfect! We're thrilled that you like the sound quality and battery life of the speaker. Thank you for choosing Sony!

-Ralph

Thank you for sharing your experience with the SRS-XV500, CourtH! We’re glad to hear you’re enjoying the clean sound and that the speaker met – or even exceeded – your expectations regarding its volume. The SRS-XV500 is designed to deliver powerful, balanced sound, even in open spaces, so it’s great to know it’s making an impact. Your feedback about initial skepticism turning into satisfaction is valuable for others considering the speaker, and we appreciate you taking the time to let us know how it performs in real-world settings. If you have any tips on setups or favorite features, feel free to share!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi SeanG,

We are so glad to hear your son is over the moon with his new XV500! It's wonderful that he can now enjoy the same powerful sound and "MEGA BASS" as his dad. Since they both have X-Series speakers, they can actually use the "Party Connect" feature to link both units together for an even bigger synchronized sound experience when they visit each other.

Thanks for choosing Sony.

Best regards,

Eliab

Hi GladysM!
Thanks for taking the time to share your experience with our SRS-XV500 speaker! It's a pleasure to hear that you're loving it, especially the battery life.

The SRS-XV500 is designed to provide a powerful and immersive sound experience, perfect for any setting. With its enhanced battery life, you can enjoy your music for extended periods without interruption. Additionally, features like the built-in microphone for hands-free calling and the customizable EQ settings ensure that you get the most out of your audio experience.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello David710,

Thank you for choosing Sony!

We're very glad to hear you're enjoying the crispy sound quality of the SRS-XV500 speaker! It's awesome that you appreciate its weight and size. Your feedback means a lot, and we're confident you'll love the experience when you size up!

Best regards,
-Fred

Hi SamuelQ,

Thank you for taking the time to leave your review! We are delighted to hear that you find the Sony SRS-XV500 great for both indoor and outdoor music and you are enjoying the sound quality. That versatile performance is exactly what we designed the X-Series to deliver!

Thanks for choosing Sony!

Regards,
Dominick

Hello MichaelQ,

Thank you for choosing Sony!

It's a true pleasure to hear that the SRSXV500 is delivering excellent sound, rich bass, and an enjoyable vibe for you. We're glad it’s enhancing your listening experience and bringing great energy to your space. Thank you for sharing your positive comments!

Best regards,
-Fred

Thank you for your review, Jose!

We're glad to hear that you find the SRS-XV500 to be a good speaker that sounds pretty nice and does the job for small spaces.

We appreciate your honest feedback that it wasn't as loud as you anticipated. We designed the XV500 to be a versatile and portable party speaker, and while it delivers powerful sound, we understand that for some users looking to fill larger, open areas, more volume may be desired. Your input is valuable as we continue to balance size, portability, and maximum output in our product line.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi NickF. Thank you for your feedback on the speaker's sound quality!. It's fantastic to hear that you're experiencing great sound quality and range from the speaker while using it in your garage and throughout your 1-acre property. Hope you keep enjoying it!. Thanks for choosing Sony. -Milton

Thank you for sharing your feedback, RayA.

We are pleased to hear that you find the sound quality of your SRS-XV500 speaker to be good.

However, we are sorry to hear that you feel the overall volume output for a speaker of this size is disappointing. We design our X-Series speakers to balance powerful sound with clear, high-quality audio across various settings, and we regret that the maximum volume has not met your expectations.

We would like to ensure you are getting the full potential from your speaker. Sometimes, checking the MEGA BASS setting in the Sony | Music Center app and ensuring the source device's volume is at its maximum can help.

Thank you for bringing this to our attention. We value this input as we continually strive to meet customer expectations for party-level sound.

Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic 5-star review, AmitK!

It is great to hear you consider the SRS-XV500 a good speaker for small parties with a decent bass and that you like the LED!
We design this speaker to deliver a clear sound so you can enjoy every beat and a room filing sound so the party never stops!

We are happy to know you enjoy the SRS-XV500, and we hope you continue to enjoy your parties, thank you so much for choosing Sony!

Best regards,
Gus Sony Social Media Team