Customer Ratings & Reviews

Hello DaramolaO,

Thank you for choosing Sony!

We're truly heartened to learn that you're enjoying your SRSXV500 speaker! It's wonderful to hear that you find the sound quality lovely and that it worked perfectly for your outdoor event. Thank you for sharing your positive experience with us.

Best regards,
-Fred

Thank you for the fantastic review, JennW!

We’re so happy to hear the SRS-XV500 was a hit! It’s wonderful to know it’s helping your husband coach and get the kids pumped up for their games.

Thanks for making Sony a part of your family’s team!

Best regards, Gus, Sony Social Media Team

HI there,

Thanks for the great review and for the 5-stars review. We are delighted to hear our Wireless Party Speaker has effectively met your needs. Do not forget you can control the XV500 from your mobile device. With the Sony | Music Center app, you can optimize audio settings, select playlists, cue the next song, and control Party Connect and much more!

Thank you for choosing Sony, have a great day!
-DiegoV

Hi JohnG,

That's fantastic to hear! We're thrilled that you're enjoying the amazing sound quality of the XV500 X-Series Wireless Party Speaker. It's designed to bring powerful, clear sound to any gathering, and we're glad it's a product you'd recommend. Thank you for the wonderful feedback!

Thanks for choosing Sony.

Best regards,
Eliab

Hi PedroC,

That's wonderful to hear! We're absolutely thrilled you're loving your Sony SRS-XV500 X-Series Portable Wireless Speaker. It sounds like you're experiencing exactly what we aimed for: fantastic sound, the quality you expect from Sony, and a durable design ready for any party.

Thank you for the amazing 5-star review! We truly appreciate your enthusiasm and are delighted for how much you're enjoying your XV500!

Best regards,
DiegoV

Hi there!
Thank you for your feedback on the Sony SRS-XV500 speaker! We are thrilled to hear that you love its sound quality.

The speaker offers up to 25 hours of playback on a single charge, with quick charging capabilities that provide up to 2.5 hours of use from just a 10 minute charge. Its IPX4 water resistance rating ensures durability for both indoor and outdoor use.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Lee713! Thank you so much for your insights about the Sony XV500 X-Series. We appreciate any feedback in order to improve our products, as always Sony tries to deliver a good experience by listening to our customers. Regarding the outdoor use, this unit is designed for that purpose. It falls under the category of wireless speakers and supports functions such as Party Connect, which makes it suitable for outdoor parties and events. If the sound is low than you expected you can try to update the Sony | Home Entertainment Connect / Sony | BRAVIA Connect app to the latest version, and also make sure that the speaker and the source device are not connected via Low Energy (LE) mode. If connected via LE mode, the Bluetooth connection may fail, or the sound may not output from the speaker even after the device is paired. To confirm the connection status, check the device name on the Bluetooth® setting on the source device. If the connected device name is displayed with LE_ (for example LE_HT-AX7), pair and connect with the device name without LE_ (for example HT-AX7). Check this link for more steps: https://www.sony.com/electronics/support/articles/00080926?utm_source=glean. We hope you find this information helpful.

Best regards,
- Ismael

Hi BujiiLeanz, thank you for your 5-star review! It brings us great satisfaction to hear that the Sony - SRSXV500 has been an excellent option for you with stunning sound quality. We strive to deliver powerful audio experiences, and it's wonderful to know we've hit the mark for you. Thank you for choosing Sony! Regards, -Dominick

Hi Siarhei, We’re so happy it rocked your vacation party! It’s wonderful to hear how loud and impressive it was for you. We truly appreciate your recommendation, and thanks for choosing Sony! -Jess

Hello Mandrew,

Thank you for choosing Sony!

We're excited to know that the SRS-XV500 has become your ideal companion for backyard fires and that you're taking full advantage of its remarkable Bluetooth range. This speaker is crafted to provide powerful sound and seamless wireless connectivity, making it an excellent option for outdoor gatherings. Thank you for your feedback, and we hope you continue to enjoy your SRS-XV500!

Best regards,
-Fred

Thank you for your positive feedback on the SRS-XV500, FranciscoG! We are pleased to learn that you're enjoying the product and its amazing sound quality. It's great to know that the price was even lower than you expected, which is an added bonus. Your review helps other customers make informed decisions, and we appreciate you taking the time to share your experience. Enjoy your SRS-XV500 and thanks for choosing Sony!
Gus

Hi Jimk, We're glad that you like the sound quality. We'll take note of your feedback about the speakers' weight. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Thank you for choosing Sony. Erin

Hi EugeneR. Thank you for sharing your experience with the sound performance using the app!. Enhancing audio quality through applications is indeed a valuable feature for many Sony audio products. Thanks for choosing Sony!. -Milton

Hi Austen, You've made an excellent choice! We are truly happy to hear your purchase went well and you are very pleased with its exceptional audio quality and overall features. By connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume and enjoy more powerful sound with stereo pair function. Thank you so much for purchasing the XV500 Speaker and for choosing Sony! -Jess

Hello Shade951,

Thank you for choosing Sony!

We're thrilled to hear that you love the sound and design of the SRS-XV500. It's great to know that you find it very loud and notice the enhanced sound quality when it's plugged in. Delivering a powerful listening experience is exactly what we aim for. We appreciate your support and hope you continue to enjoy your music with the SRS-XV500!

Best regards,
-Fred

Hello AhmariC, thank you for the great score! We're delighted to hear that you're enjoying the XV500 speaker sound quality! We're happy to know it will be the best addition for your gatherings. Thank you for choosing Sony. Best regards, -Jenn.

HI CarlosA,

We are thrilled that you’re enjoying the amazing sound quality and deep bass of your XV500! Just a quick tip: this speaker actually features a long-lasting battery that can provide up to 25 hours of playback on a full charge, so you can keep the party going even longer.

Thanks for choosing Sony. 

Best regards, Eliab

Hello DannyH,

Thank you for choosing Sony!

We appreciate you sharing your fantastic experience with the SRS-XV500! We’re delighted to hear that you find the sound both crystal clear and powerful, just what you need for your backyard BBQs. Your feedback inspires us to continue developing products that elevate your memorable moments. Enjoy your gatherings with amazing music!

Best regards,
-Fred

Hi GermanM, Thanks for your review of the SRS-XV500. We’re glad it’s rocking your big parties with great sound! It’s awesome that you’re enjoying the ability to connect it to other Sony Bluetooth speakers. Party on! Thanks for choosing Sony. -Jess

Hi LangstonF, Amazing! We're so glad you like the overall features and incredible audio of the speaker. Glad to know you find it easy to connect to phone or any device. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XV500. Thank you for choosing Sony! -Jess