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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.4 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the ZV1 II's impressive camera quality and ease of use, praising its ability to capture beautiful images and its user-friendly interface. Many appreciate the camera's compact and portable size, making it ideal for various situations. However, some users point to shortcomings in battery life and the lack of a built-in flash as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Good for YouTubers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for you Youtubers. It helped me get started. I wanted the white one very badly and I’m very happy. The Best Buy carried it. It comes with very good presets even though I don’t know what I’m doing. It’s still sounds. It looks really good and it’s easy to connect my DGI microphone to. (I did drop it though now my lens doesn’t fully close but that okay …)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dayy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a good camera for content creation. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-12-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Vlogging camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to Purchase this camera to use at my child’s graduation, I decided that I have definitely also wanted the selfie stick as I also grew tired of holding the camera and nervous about dropping it onto the ground. Uploaded some images of both the camera self, as well as the selfie Sony stick. I definitely recommend this camera for both photos and recording as well as vlogging. Be convenient the camera connect to both iPad, his cell phone or you will never regret getting this camera as it is very versatile in what can be done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieQ,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that the camera has been a hit and that it is producing excellent pictures and videos for you, specially during your child's graduation. Your positive comments about its performance are truly appreciated.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this camera is amazing!! This is my first vlogging camera and I bought the Sony HVLF20M flash for it because I found it on sale for 45.99 at Best Buy and wow. It’s everything I wanted and more. I put up a picture with no flash and with flash

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexaRenee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that you find our camera amazing. Your positive comments about its performance are truly appreciated.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-19-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Does a lot of good jobs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you look prettier. Product SC set is very useful tool for beauty bloggers or cook shows. Very handy to use for everyday life documentation. Only issue is the battery life is not long enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Filmmaker, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We're happy to hear the camera has exceeded you expectations and you are enjoying the camera for your everyday life documentations. Being a camera with many video features, it is quite the powerhouse and requires lots of power therefore we do recommend extra batteries for video. Thank you again for sharing. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Does a lot of good jobs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you look prettier. Product SC set is very useful tool for beauty bloggers or cook shows. Very handy to use for everyday life documentation. Only issue is the battery life is not long enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Filmmaker, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We're happy to hear the camera has exceeded you expectations and you are enjoying the camera for your everyday life documentations. Being a camera with many video features, it is quite the powerhouse and requires lots of power therefore we do recommend extra batteries for video. Thank you again for sharing. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    According to my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. It’s amazing. It’s the perfect gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that your wife loved it and found it as an amazing camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Wait for a sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is fantastic! My troubles are with Best Buy’s open box (aka used) items. I had originally purchased this open box camera online through BB at a discounted price of about $65 + $100 off for a sale, and was guaranteed that it would have all its original parts and the product was like new. Unfortunately, the camera they gave me was missing the charging cord and the lens made a concerning sound when I turned the camera off and on. I went in store to replace the camera, which caused me to lose the sale price and, of course, the sale price. My wallet hurts after paying the original price plus losing about $50 in taxes from the original purchase. Don’t make my mistake. Just buy new and wait for a good sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tara,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a fantastic camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my wife for her birthday and so far she is amazed on the quality and many features it comes with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that your wife loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Battery Could Be Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been loving this camera! I bought it primarily with the purpose of taking high quality videos at concerts. It also takes amazing pictures! My two issues are that there is no flash, so you have to buy an external one that attaches with the hot shoe (not the biggest deal for me), and the battery life is not the best when trying to record for extended periods of time so you will definitely need extra batteries.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessdanielle321, Thank you for sharing your experience with us. We're happy to hear that you are enjoying the camera and thank you for your honest feedback as it helps us to keep improving for future products and software. Due to the nature of processing video, the demand for power to keep the camera running continuously at its best performance is unavoidable and to increase the battery size to increase its life would result in n increase in the camera's physical size. We do appreciate you understanding the reason for extra batteries. Thank you again for your feedback. We hope you continue to enjoy the camera and all its features. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Lightweight with Excellent Quality Video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the lightweight portability and so far it's been shooting really great video for such a small device! The charge doesn't last as long as I would like, if I don't give it a full charge I feel like it empties out pretty quick. It's not the biggest deal though, I might just buy an extra battery. Powerful and tiny camera perfect for my needs!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katie,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're thrilled to hear that you're enjoying the camera. We designed it to be small and compact without compromising on quality, so it's wonderful to know that you appreciate those features.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-23-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for videos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for capturing holiday vacations this camera is better for capturing videos than taking pictures. Sometimes the background is overexposed and I need to learn how to use it better. I also got the color white and after a few use there are black scratch marks on the corners, better to get black.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabellaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera to capture videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality. I bought this for my daughter who wants to start vlogging and it was exactly what she wanted. Camera quality is excellent and it’s small enough to carry in her bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChantelD, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. Its great to hear you are enjoying the quality and ergonomics of this camera. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera but i do think its working splurging for the updated version

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshlyU,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-12-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Sony ZV 1

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely better for video, it does not have a flash and although photos turn out great I wish it had a better zoom I wanted to love this camera but I think I’m going to try and find something else

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayleighB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you liked the quality of the videos this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-2-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good camera for starters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera for videos and making memories do not regret purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazminC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as an amazing camera that is good for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    amateur

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great, and has many modes to adjust white balance, capture moving items, and do color filters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TZHAO, Thank you for sharing your feedback with us. We're glad to hear the camera has been wonderful and fun wit all its features. Thank you fort choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great vlogging camera

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera definitely would recommend to anyone looking to vlog

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maryjane,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great and amazing camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-2-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    An Ok, but Overrated Camera with Several Flaws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is ok but not reliable. It overheats after about 1/2 hr of continuous filming (this was indoor filming, not even outside) and once it does it takes awhile to cool down before you can use it again. My other issue was it didn't play nicely with my Macbook. iPhoto, nor iMovie automatically recognize the SD Cards. I had to manually go in and find the "raw" files on the card. It wasn't hard to find them, once you know where to look, but just annoying.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi malexandria,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. To allow the camera to record longer continuously, we suggest turning the Auto Power OFF Temp. function to High. If the issue persists, please contact our phone support at 239-245-6360 so that we can troubleshoot further. Thank you for choosing Sony.
      Regards,
      Larry 7-17-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Don’t purchase it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for a couple of months already. And I’m not entirely sure if it was worth the money. I was indecisive between this and the canon g7x and I was better off going with the canon camera. This camera doesn’t have an integrated flash so it’s not that great for low to dark light settings. The pictures aren’t as crisp and clear as I expected them too. It is a bit heavy to carry around. Video quality is alright, you’re better off recording on your phone. If I could return it I definitely would.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelica,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're sorry to hear that our camera did not meet your expectations. We sincerely appreciate you honest feedback.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-11-2023

      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Content creation

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for my 18 year old and it fits her hand!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IeshaB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that our camera suits your daughter's needs for creating content. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-5-2023

      Sony Social Support Sony_US