Customer Ratings & Reviews
- Model:
- A3004Z11
- SKU:
- 11951508
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Open Box?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this as a gift and have yet to give to the recipient. However, I did buy another one and noticed that the packaging is very different, so it looks like I received an open box. I will update this reading once it has been gifted.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Not worth the hassel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not turn on out of the box. Charged the headphones for 12 hours still not life.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
NC DOES NOT WORK WHILE WIRED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation option on these headphones DOES NOT WORK AT ALL when the headphones are plugged in via the 3.5mm headphone jack. Unlike anything I’ve ever seen. I am either going to return them or buy a cheap dongle. Buyer beware!
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great when they worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after 1 year. Very angry that I spent 70 bucks on these just for them to completely quit working out of the blue while working outside.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Battery dead in 1 month - zero quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely zero quality control by Anker. New Headphone but battery dead in less than 1 month, not charging at all. Cherry on the cake, Best buy return 15 days period is passed so cannot return this piece of trash. I am going to stop by BestBuy store to see if they can address the issue. I would give this product zero star if I could.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Inaccurate product description - no carrying case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description for this product is not accurate. It states that a carrying case is included but there is not one in the box.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Comfort, Connectivity, Sound quality
Awesome sound and look great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and light, really nice bass easy connectivity impeccable sound quality .. excellent value
I would recommend this to a friend Did not receive neither the item nor the refund.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package got stolen by driver and i was never refunded. I even submitted police case number. I am going to sue bestbuy.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio and not very comfortable. The noise canceling does not work as well as the Soundcore Space One.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Terrible product not wireless and not user friendl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made. It doesn't fit on small heads at all. It should have been made adustable. The other issue is that it doesn't automatically connect to bluetooth like they should. You always have to manually connect them to Bluetooth. You shouldn't have to manually them to Bluetooth all the time. Whats the purpose of them being wireless then.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Can’t return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a day behind and they won’t let me return… not nice
No, I would not recommend this to a friendKeeps disconnecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from my Google TV. This doesn't happen with my other pair of headphones (AKG). Doing a factory reset did not resolve the issue.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound great fit great battery comfortable 10/10
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations!
Please feel free to contact us via [email protected] if there is anything we can help you with.
Pass on these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound quality. Was hopeful, based on other reviews, but these sou d like you're listening to music Through a phone speaker.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Poor noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor noise canceling.. not upto the expectations nor other reviews says..
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Stop connecting via blue tooth within a month ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped connecting within a month of light use...so it isn't reliable.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Here are the tips for your reference:
- Fully charge the headphones.
- "Forget" the headphones in your device's Bluetooth history.
- Reset the headphones by holding the Power and Volume+ buttons for 5 seconds when the headphones are powered on.
- Try pairing it with another device.
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item didn't arrived i got my refund after a month
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Super comfy, perfect bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like a 4.6 out of 5. The microphone isn't as great, but that's literally the only issue there is. The sound quality is epic, with great bass and crisp sound. Battery life is the best I've ever seen. As someone who wears glasses, it was a big switch for me to go for over-ear headphones, but these are super comfy. Would absolutely recommend.
I would recommend this to a friend Mehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Soundcore headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset; it's very comfortable to wear, had a solid noise canceling feature, great sound, long battery life. Very easy connectivity For the price you can't go wrong.
I would recommend this to a friend
