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Customer Ratings & Reviews

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Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 240 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the comfort and sound quality of the by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones. Many also appreciate the battery life, various fitting options, and easy Bluetooth pairing. Some customers have reported issues with the functionality of one of the earbuds. The sleep tracking feature in the app is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 240 reviews
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Work great - app and volume controls need work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a good step up from the A10 earbuds. It's possible to mix sounds and the case seems to hold charges longer. I am a side sleeper and these do not cause pressure or issues, and so far neither these nor the A10s have fallen out. I have had some issues using the tapping to adjust volume when they're in. Lx3 taps sometimes switches to bluetooth mode, anything that requires 3 taps is dicey. It would help if, when in the app and the earbuds are emitting sound, the volume controls on the phone adjust the volume. The app controls for volume are almost impossible to use without glasses and a steady hand - they are way too small and sensitive. Why bother putting up a teeny slider for volume? Just use the phone's volume controls when in the app. Other than the issues with volume controls, the rest is good - alarms work well, the sounds are a decent mix, although I am still baffled by the absence of a snoring-ish noise option - low frequency snoring noises overlapping each other will help to mask actual snoring and get me used to those sounds. Overall, these work very well. I had two pairs of A10s: one of the first set broke and I couldn't fix it. The second started running out of battery before a full night's sleep after about a year. I'll buy the A20s again if nothing better in the price point shows on the market.

    I would recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: 1-800-988-7973 soundcore

  • Pros mentioned:
    Battery life, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Small comfortable sleep earbuds with great battery

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good sleep earbuds with many comfort options. Fitment options The earbuds come with multiple sized tips and ear wings, so I was able to find the fit that worked the best for me. The package contains xtra-small, small, medium (preinstalled) and large sealed ear tips for noise blocking, but also contains small, medium and large breathable tips for more air flow, but do not offer any noise blocking. There are also 3 available options for ear wings to help keep the earbuds securely in place. Comfort The ear tip and wing materials are soft and pliable and the buds themselves are small enough that I am able to comfortably sleep on my side without discomfort. Noise-canceling The noise-canceling is passive so the earbuds do not block very much sound, but when paired with the app and using the ambient noises or your own music/sounds they do a very good job of reducing external sounds. Battery life In my opinion this is where these buds stand out. The battery life is amazing i have wore them to bed for 8+ hours and each morning the buds still have around 30% battery remaining. Battery life has been the biggest issue in the past where the buds would not make it thru the full night. Sleep tracking The soundcore app makes adjusting the earbuds feature quick and easy, but this is also where you view your sleep tracking history. Tracking data provides you with time awake, light sleep, deep sleep as well as times rolling over and percentage of time in certain sleeping positions (back, left, right side). One thing I do not see is integration with Apple Health which is a little disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Pretty solid earbuds for sleeping

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are surprisingly comfortable and stay in place throughout the night, even if you're a side sleeper like me. The noise masking features work really well — it doesn’t cancel everything, but it blocks out just enough ambient sound (like snoring or light traffic) to help me fall asleep easier. The mode for sleeping when my audio stops with ocean noise is pretty good. Only downside is they aren’t really meant for music or calls — but for sleep and relaxation, they do exactly what they promise. Would definitely recommend if you're a light sleeper or need help winding down. Battery life is enough to last the night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Would buy again in a heartbeat if I ever lost them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific earbuds! Super comfortable and they've become my go to for everything, not just sleeping. I'd buy these again in a heartbeat if I ever lost them. Fantastic battery life. No Active Noise Cancelling but they've got a good seal, so they have good Passive noise canceling. Not as good as earplugs obviously, but still good. I have some ANC earbuds (Beats Fit Pro) but I'll choose these Sleepbuds every time. I like how they do sleep tracking in the app! No clue how they keep track of that data but seems pretty good. I don't have any other health / sleep trackers, so this is my first one! One thing is that they don't have microphones, so they don't do phone calls. But not a huge deal. Just means I can't use them for zoom or discord calls, and then I'll go back to other earbuds / headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for a peaceful night's sleep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are incredibly comfortable for side sleepers and do a great job of masking ambient noise. The battery life easily lasts through the night, and the pre-loaded sleep sounds are very soothing. Highly recommended for light sleepers!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Lots of good, lots of whaaat?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: You can choose and mix/match sounds to help you sleep at night. I have a snorer next to me so I chose a combo of rainfall and grey noise which *most* of the time helps me block out her snoring and I sleep well. They last all night easily, and are comfortable enough staying in my ears all night. That is great...primary mission solved. The whaaat? They have tap controls on the buds to turn up the volume or change modes. You have a limited set of options in the app so you can se them to what your preferences are. The problem is in the dark at 3 AM you can be tapping away and nothing happens...then all of a sudden the volume increases and you are tapping to decrease and nothing happens...you feel the only option is to take out your phone and blind yourself to make changes. The case was designed and then nobody ever tested it at 3 AM in the dark as it has this odd slide cover that only slides in one direction IF you find the little nub on the cover and push it in the exactly correct direction. Again, try that at 3 AM in the pitch black...same issue if you want to put them back at 5 AM in the pitch black, it is really hard to do. They went with style over function for the case. What I do: So I deleted all the optional sounds on the buds and only have my one combo...you cannot easily change sounds with the tap controls so I don't want them to accidentally change to a sound I don't want at that moment so I only store 1. Over a series of nights I set the volume at my "optimal" setting for me...again to avoid having to use the tap controls or take my phone out. Finally that case...I've got used to feeling for that little tab and patiently trying to slide the case open and if I am a little off, trying to find the proper slide point...again at 3 AM in the dark. Lots of good here, but wow the follow through just isn't great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Good audio & very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable in my ears and I can sleep with them in my ears even on my side. The sound quality is pretty good for buds so small. The volume control is the only thing I don’t like about these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    They're fine, but had a surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly foam earbuds block more noise. But the sound masking preset audio (I use mid frequency) they have does block talking and snoring (mostly) more than foam, and they're somehow more comfortable than foamies, although sometimes in the morning my ear feels itchy and I remove them without realizing (also happened with foam) . Now down to the most surprising thing with my set, I might have been lucky, but I left the earbuds on my bed out of case, my cat has a habit of taking candy toy mice, random candy wrappers, her a cork to my whiskey bottle and other random things, and dunking it in her water bowl.. You can see where this is going. I turned on the find earbud sound because I couldn't findit anywhere I kept hearing it faintly... It was ringing 3 inches down at the bottom of her bowl. I frantically searched the ip rating and it's only sweat resistant (of course who would sleep in or around puddles of water) , but I heard the audio through the bowl so I had some hope annnd my earbud is perfectly fine! Sounds just like the other one. I thought I was out 150$,but amazingly it was water proof. I will be disciplined to put them in the case from now on so my cat doesn't test my luck (or their under evaluated ip rating) again lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Much improved. Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the A10 for about a year and they worked well (until i sent them through the wash.) probably wouldnt have upgraded otherwise, but glad i did! They are auper comfy even when lying on my side, and the innovative wings hold them in place. Sound quality is also noticeably better. My two gripes: 1) you cant do sleep tracking without starting it from the app (which is the opposite of the A10s) — though (and i guess also a con) SoundCore doesnt sync to Apple health so its not really useful data anyway. And to be clear, you can still do a sleep MODE which is just ambient music without using the app. B) itchy ears. This is very common for me with in ear tips, but its a nit distracting if it happens as im trying to doze off. Its not consistent and i havent really tried out any of the many other tips to see if that helps, but just calling it out. Overall, still the best sleep buds for the price (especially if you can snag them for under 100)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable and last through the night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a side sleeper and find them comfortable. The battery lasts through the night, and the case holds enough charges for a workweek. I am not impressed with the app. I can hear the loops in some of the sounds and wish it included sleep meditations. I still use the Calm app for that. You can set an alarm that comes through the earbuds, which is nice, but you can not customize it, which is not. You can customize the size and the controls for the left and right ears. It took some trial and error to get it the way I wanted, but considering I went through four different pairs of cheap options, that woke me up in the middle of the night telling me the battery was low, these are worth the money. I bought them on sale. I have other Anker products and trusted the name, or I doubt I'd have made the leap to $130 sleep earbuds. The case bothers me. It is fussy, like they were simply trying to do something different but that doesn't affect the quality of the earbuds

    I would recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: 1-800-988-7973 soundcore

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these - an upgrade from Bose sleep buds 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these every night for several months. They sound great and are a tremendous help with my trouble sleeping. I came from Bose sleep buds 2 - I had 2 pairs of these and both stopped working after barely a year. Bose provided no support or warranty. Absolutely love having bluetooth on these, I probably use this function more than the sleep sounds. I've used the lost/find alert and it works perfect. They fit well are quite comfortable and play a full 8 hours of bluetooth per night. Love these - great product with actual thought put into the design and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable earbuds for bed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit well and are comfortable. The sound is very good. Only problem is earbuds goes into sleep mode unexpectedly. Have to go to mobile app to reset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    From A10 to A20

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could write a detailed lengthy review about going from A10 to A20, but will keep it simple. Based on my experience, A20 is noticeably superior. I’m glad I decided to upgrade even though I wasn’t unhappy with my replacement under warranty pair of A10. Here’s what I like better about A20: Better battery life. Smaller size = more comfortable & better fit (as a side sleeper). Improved noise reduction. No connectivity issues. Also, the A20 case is more compact and has a softer texture.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable noise reducing earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbud noise reducers. Soft and comfortable to sleep in. The case is great to keep them together. These earbuds come with additional sizes in case you want them to fit a larger or smaller size ear. Great for kids and adults.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for side sleepers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally sleeping through the night (despite the clanging and whistling of my bedroom radiator). Very comfortable even as a side sleeper, and they don't fall out like many other earbuds. I like that you can personalize the white noise and the alarm feature is super handy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Expected more for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had issues with earbuds slipping out so I was surprised that these actually fit me well and I could wear them while sleeping on my side. They do come with a lot of different sizes so if the default ones don't fit, you have other sizes to try. The sound quality isn't great for the price, and the noise blocking isn't too great either. I share a room with my boyfriend who likes to game and even with my noise mix at full volume I could hear him talking along with the keyboard noises. I used them a bit for regular music use and there's a slight delay whenever inputting any changes ( changing music, switching videos). Not a big deal but again for the price I would have expected better. The app is decent, nothing really to complain about. The only thing really going for this is the comfort of the earbuds and the battery life. I'll have to mess around more with the earbuds to see if a different size will block out the noise better.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better sleep for me and others.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my earbuds. I purchased them for the purpose of blocking out unwanted sounds, but I have found that I also can enjoy music and movies without disturbing others. They are comfortable enough to sleep with them in my ears, which is a total surprise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Excellent but with a caveat

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were OK when I first got them. The sound quality was worse the original ones but the connectivity was much better. I felt the issue with sound quality was due to none of the tips getting a good seal in my ear. I have just added the Comply foam tips to these and I have to say they are 1000x better now. Great seal much better quality and very comfortable. I would think each persons experience varies but if you feel you are getting a lot of sound leakage from these try a pair of the tips from comply. When sealed these headphones are great for a quiet nights sleep

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great ear buds only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fantastic, and the "sleep mode" is a great feature. However, turning off the sleep mode means going into the app several menus in. The white noise sound options also aren't very good. For bluetooth sleep ear buds they are great, but without buying their subscription, the extra features aren't worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The sleeping headphones you have been waiting for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Sleepbuds II which were amazing until the battery went on them Bose discontinued them. Tried the A10s and could never get the battery to last the whole night- I would do Bluetooth (because the library of sounds for sleep mode was poor quality). It seems soundcore has done an update to its firmware and the sounds that you can save are much better quality. These are so much more comfortable on my side and have not fallen out after using them almost a month. I just slept 10 hours today with still plenty of battery left.

    I would recommend this to a friend
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