Customer Ratings & Reviews
- Model:
- D1301Z61*1+D1301Z61-90*1
- SKU:
- 11441761
to a friend
Overall good, but ANC is lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m finally sleeping better thanks to these. They’re super comfy and actually stay in my ears about 95% of the night, which is rare. The sound is also surprisingly good for how small they are. Only catch? The noise cancelling (ANC) is decent, but it’s just not strong enough to drown out my wife’s "dinosaur" snoring.
No, I would not recommend this to a friendGood fit and comfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for earbuds that i could sleep with being a side sleeper and these definitely work well. They are comfortable and have good sound. I have had a few issues with learning to use them - I have found it to be confusing on getting the right set up with the sound and features to work correctly for me and I have been having some issues with keep the buds charge all night. I am sure i will figure things out and the fit and comfort were number one for me which these deliver on.
I would recommend this to a friendOvercomplicated and expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overcomplicated and expensive product... did not find it useful at all.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months and it stopped working.Battery life diminished quickly month 3
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .We’re truly sorry for the inconvenience and disappointment you’ve experienced. Please rest assured that we take product reliability very seriously — we work hard to ensure high-quality standards through multiple quality checks, and the issue you described is quite uncommon.
We offer full after-sales support and would be happy to arrange a replacement under our warranty policy. Could you please contact us directly at [email protected] or call us at +1-800-988-7973, so we can assist you right away?
When reaching out, it would be very helpful if you could share a few more details about what’s happening:
- When you say it “stopped working,” do you mean there is no sound, it doesn’t charge, or it won’t connect, etc.
- How long does the battery currently last during regular use?
We sincerely apologize again for the inconvenience and are committed to resolving the problem properly.
Thank you very much for your understanding and support — we look forward to hearing from you soon.
Warm regards,
