Customers find value in the Smartshell Case's excellent protection and snug fit for their 14" Macbook Pro. Many appreciate its ease of installation and attractive appearance. However, some customers have reported concerns about the case's durability and sturdiness. A few experienced issues with the case's structural integrity after a short period of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
Pros mentioned:
Fit
Rated 4 out of 5 stars
cracked on corners
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really pretty and fits snug. My only complaint is that I've not even had it 9 months and all 4 corners of the lid piece are cracked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks really good once installed. But a few weeks later the corners started to break and it is past the allowed time to return it. So I bought some nice plastic trash.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Smart case clear
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case! It fits my MacBook perfectly and looks super clean. It keeps it safe from scratches without adding any bulk. I’ve dropped my laptop once and it held up great — solid protection and still sleek.
I would recommend this to a friend
Cons mentioned:
Case quality
Rated 2 out of 5 stars
Not as durable as expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited to try out the Speck Smartshell Case for my 14” MacBook Pro (M1/M2/M3), but I’m a bit disappointed with its durability. The bottom shell doesn’t fully click on near the back, and it seems like it wasn’t designed to snap in place there. This leaves part of the case feeling flimsy, especially when I’m taking my laptop in and out of my backpack. For the price, I expected a more secure fit and stronger build quality. While it does offer some protection, I don’t have full confidence that it will hold up over time, especially with frequent travel.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an absolutely great purchase. It’s everything I need for our business. This is a great product and Best Buy did an amazing job helping me find the right laptop for our business needs thank you for all your help.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it - study and easy to clip on. Already cracked it a little when my laptop slid off my desk, so it's obviously doing it's job. Would still need a laptop case if you're traveling.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to get cracked. My mac’s corners now have no cover at all
No, I would not recommend this to a friend
Cons mentioned:
Case quality
Rated 2 out of 5 stars
Speck Smartshell Case for Macbook Pro 14" Clear
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are small cracks in the case after less than one week use. The computer has not been dropped or bumped. The case looks nice of the computer. However, I don't think it will protect for long, given that it is already developing cracks. I can't recommend purchasing it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
after just a few months of normal use, all four corners have cracked. I'm very disappointed with the quality.
Advertised with a one-year warranty, but the product turned out to be garbage. I’ve now seen what kind of quality Best Buy sells
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Hi Lisa, Thank you for taking the time to share your experience with the SmartShell Case. We appreciate your feedback, as durability is important to us, and it's definitely unusual for cracks to occur under normal usage. Our cases undergo rigorous testing to ensure reliable protection, and your experience certainly isn't typical. Your SmartShell is covered by our warranty, and we'd love the chance to assist you directly. Please reach out to us at [email protected], and we'll be happy to look into this further for you.
Rated 1 out of 5 stars
Needs Stronger Material
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the third case I have went through in not even a year, and I am really honestly dissatisfied. The material does not withstand enough for everyday use, and there is cracks that are noticed particularly in the corners almost every time I've used this case
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Anthony, Thank you for your feedback. This information is helpful to improve the durability of our products. We continue to make improvements to ensure we have the best products on the market. We can help you with a warranty replacement of your Smartshell should you continue to have issues. Please contact us at [email protected].
Rated 1 out of 5 stars
Immediately Cracked
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ll just say I completely baby my laptop. It’s always either sitting on my desk or in a padded carrying case inside my backpack. However, somehow, hairline fractures began showing up after a few weeks. Within three months every corner, top and bottom, was cracked. It looks like I’ve been chucking my laptop around… Not worth $40.
No, I would not recommend this to a friend
Pros mentioned:
Fit
Rated 1 out of 5 stars
Cracked within a month
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks nice and fits well but I don’t remember dropping my laptop or hitting it hard anywhere for it to crack. Look for something else and avoid this.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Rated 1 out of 5 stars
worst item
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't like it.it got broken in two months.got multiple breaks.mainly at the edges i don't like the product
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Pros mentioned:
Fit
Rated 4 out of 5 stars
Great fit!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really light weight and fits perfect! Definely recommend!
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Fabulous!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Total performance perfection! Fits nice and tight and not heavy or bulky!
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Cute and purposeful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice case to use. Did not add much weight to my computer. Pretty high price but I believe it is worth it. Love the color as well. This case also allows me to add 50 million stickers with out damaging my computer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality of the case was fine and the material seemed to be good but with the case I purchased, the back of the bottom half did not "clip" onto my MacBook Pro and did not give the feeling of my computer being protected. The top piece of the case, however, clipped into place and felt very secure. At the end of the day, I'm a picky person and for the price tag, did not feel that the item justified the price. It would be nice if Best Buy could get some of the Spigen branded cases for Apple laptops which is what I ultimately ended up going with.
I did not bother to take pictures of the case I purchased but the picture included will give a good indication of what my issue was.
No, I would not recommend this to a friend
Pros mentioned:
Design, Protection
Rated 5 out of 5 stars
Good case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek, protects my MacBook well. Easy to add stickers to it if you're that kind of person.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
MacBook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
MacBook cover as advertised and useful providing protection from every day use to protect from damage
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case great quality somewhat feels too stiff though not crystal clear as what we’d think but that not a big deal for me only issue I have is that the case feel like a really hard plastic that can at first feels weird on the Mac