Customers find value in the Smartshell Case's excellent protection and snug fit for their 14" Macbook Pro. Many appreciate its ease of installation and attractive appearance. However, some customers have reported concerns about the case's durability and sturdiness. A few experienced issues with the case's structural integrity after a short period of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 121 reviews
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Smart case clear
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case! It fits my MacBook perfectly and looks super clean. It keeps it safe from scratches without adding any bulk. I’ve dropped my laptop once and it held up great — solid protection and still sleek.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
cracked on corners
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really pretty and fits snug. My only complaint is that I've not even had it 9 months and all 4 corners of the lid piece are cracked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several of these cases and keep making the mistake of ordering another one. For my older MacBooks they worked great and lasted for years. For my 14" 2021 MacBook they keep breaking. I had one replaced by Speck. It lasted about six months before it started to break around the corners. I bought this one and it lasted less than six months again before breaking around the corners and now has a huge crack the length of the top cover. I use my computer only on my lap at home and have only traveled with this 2x in the last year. I guess I need to find a new brand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks really good once installed. But a few weeks later the corners started to break and it is past the allowed time to return it. So I bought some nice plastic trash.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great case for my Macbook Pro
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I generally get cases for my laptops and this has, so far been the best, fits my M5 Macbook Pro perfectly, easy to get on, and if needed, get off. The back vent fan area is slightly more open (less covered) that I expected, but overall, a great case.
I would recommend this to a friend
Rated 5 out of 5 stars
MacBook case for pro 14"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Macbook case fits well and is lightweight - I think it will work very well!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an absolutely great purchase. It’s everything I need for our business. This is a great product and Best Buy did an amazing job helping me find the right laptop for our business needs thank you for all your help.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited to try out the Speck Smartshell Case for my 14” MacBook Pro (M1/M2/M3), but I’m a bit disappointed with its durability. The bottom shell doesn’t fully click on near the back, and it seems like it wasn’t designed to snap in place there. This leaves part of the case feeling flimsy, especially when I’m taking my laptop in and out of my backpack. For the price, I expected a more secure fit and stronger build quality. While it does offer some protection, I don’t have full confidence that it will hold up over time, especially with frequent travel.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Sturdy protective shell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it - study and easy to clip on. Already cracked it a little when my laptop slid off my desk, so it's obviously doing it's job. Would still need a laptop case if you're traveling.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to get cracked. My mac’s corners now have no cover at all
No, I would not recommend this to a friend
Cons mentioned:
Case quality
Rated 2 out of 5 stars
Speck Smartshell Case for Macbook Pro 14" Clear
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are small cracks in the case after less than one week use. The computer has not been dropped or bumped. The case looks nice of the computer. However, I don't think it will protect for long, given that it is already developing cracks. I can't recommend purchasing it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
after just a few months of normal use, all four corners have cracked. I'm very disappointed with the quality.
Advertised with a one-year warranty, but the product turned out to be garbage. I’ve now seen what kind of quality Best Buy sells
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Hi Lisa, Thank you for taking the time to share your experience with the SmartShell Case. We appreciate your feedback, as durability is important to us, and it's definitely unusual for cracks to occur under normal usage. Our cases undergo rigorous testing to ensure reliable protection, and your experience certainly isn't typical. Your SmartShell is covered by our warranty, and we'd love the chance to assist you directly. Please reach out to us at [email protected], and we'll be happy to look into this further for you.
Rated 1 out of 5 stars
Needs Stronger Material
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the third case I have went through in not even a year, and I am really honestly dissatisfied. The material does not withstand enough for everyday use, and there is cracks that are noticed particularly in the corners almost every time I've used this case
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Anthony, Thank you for your feedback. This information is helpful to improve the durability of our products. We continue to make improvements to ensure we have the best products on the market. We can help you with a warranty replacement of your Smartshell should you continue to have issues. Please contact us at [email protected].
Rated 1 out of 5 stars
Immediately Cracked
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ll just say I completely baby my laptop. It’s always either sitting on my desk or in a padded carrying case inside my backpack. However, somehow, hairline fractures began showing up after a few weeks. Within three months every corner, top and bottom, was cracked. It looks like I’ve been chucking my laptop around… Not worth $40.
No, I would not recommend this to a friend
Pros mentioned:
Fit
Rated 1 out of 5 stars
Cracked within a month
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks nice and fits well but I don’t remember dropping my laptop or hitting it hard anywhere for it to crack. Look for something else and avoid this.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Rated 1 out of 5 stars
worst item
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't like it.it got broken in two months.got multiple breaks.mainly at the edges i don't like the product
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Rated 4 out of 5 stars
Overall, not a bad case and better than nothing..!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I give this case a 4/5 as I feel there's a design flaw in the corners and of both top and bottom portion of the case as they can crack very easily. I have already swapped a set of these out with Speck and provided the same information of how the corners are not that strong. Although, this case has weak corners it is better than nothing. I personally more often than not just have my MBP on a desk and hardly ever travels anywhere. I am a fan Speck by far especially with their phone cases. Just be a bit more cautious when getting this case as again as I mentioned above the corners seem to tension stress crack very easily.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Great fit!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really light weight and fits perfect! Definely recommend!
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Cute and purposeful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice case to use. Did not add much weight to my computer. Pretty high price but I believe it is worth it. Love the color as well. This case also allows me to add 50 million stickers with out damaging my computer.