Customer Ratings & Reviews

bought this Smartshell Case for a new MacBook Pro. It was a little difficult to get on, which I wrote off to a snug fit. However, within a few weeks noted a crack in the plastic at one corner. No mishaps, drops, or other trauma. This computer stays at home, and gets moved from the bedroom to the adjacent room with a desk, on carpeted floors only. The crack advanced to an open hole, so I contacted Speck on their website. They have a very straightforward explanation on how to submit a warranty claim, with a 1 year warranty for this product. I sent them an email, with a photo, and the info on date of purchase, address, etc. I promptly received a cordial reply that a replacement case will be shipped to us. So a bad experience totally, satisfactorily taken care of. This is a company that I would trust, and will remain a customer in the future.

It's really pretty and fits snug. My only complaint is that I've not even had it 9 months and all 4 corners of the lid piece are cracked.

I bought this case in store same day I bought my m3 14in macbook pro. I’ve always kept my laptop in a padded carriying case with a hand and shoulder strap. I’ve never dropped my laptop, not even inside or outside the padded case. The shell has chipped up on the corners and the bottom has a crack. Maybe it fits to snug. But this is strange being that my macbook never been dropped or banged around.

I generally get cases for my laptops and this has, so far been the best, fits my M5 Macbook Pro perfectly, easy to get on, and if needed, get off. The back vent fan area is slightly more open (less covered) that I expected, but overall, a great case.

This Macbook case fits well and is lightweight - I think it will work very well!

I was excited to try out the Speck Smartshell Case for my 14” MacBook Pro (M1/M2/M3), but I’m a bit disappointed with its durability. The bottom shell doesn’t fully click on near the back, and it seems like it wasn’t designed to snap in place there. This leaves part of the case feeling flimsy, especially when I’m taking my laptop in and out of my backpack. For the price, I expected a more secure fit and stronger build quality. While it does offer some protection, I don’t have full confidence that it will hold up over time, especially with frequent travel.

I have had several of these cases and keep making the mistake of ordering another one. For my older MacBooks they worked great and lasted for years. For my 14" 2021 MacBook they keep breaking. I had one replaced by Speck. It lasted about six months before it started to break around the corners. I bought this one and it lasted less than six months again before breaking around the corners and now has a huge crack the length of the top cover. I use my computer only on my lap at home and have only traveled with this 2x in the last year. I guess I need to find a new brand.

Looks really good once installed. But a few weeks later the corners started to break and it is past the allowed time to return it. So I bought some nice plastic trash.

Love this case! It fits my MacBook perfectly and looks super clean. It keeps it safe from scratches without adding any bulk. I’ve dropped my laptop once and it held up great — solid protection and still sleek.

Easy to get cracked. My mac’s corners now have no cover at all

Looks nice and fits well but I don’t remember dropping my laptop or hitting it hard anywhere for it to crack. Look for something else and avoid this.

There are small cracks in the case after less than one week use. The computer has not been dropped or bumped. The case looks nice of the computer. However, I don't think it will protect for long, given that it is already developing cracks. I can't recommend purchasing it.

I’ll just say I completely baby my laptop. It’s always either sitting on my desk or in a padded carrying case inside my backpack. However, somehow, hairline fractures began showing up after a few weeks. Within three months every corner, top and bottom, was cracked. It looks like I’ve been chucking my laptop around… Not worth $40.

This is the third case I have went through in not even a year, and I am really honestly dissatisfied. The material does not withstand enough for everyday use, and there is cracks that are noticed particularly in the corners almost every time I've used this case

Great case very protective keeps max books safe and sound

This was an absolutely great purchase. It’s everything I need for our business. This is a great product and Best Buy did an amazing job helping me find the right laptop for our business needs thank you for all your help.

Love it - study and easy to clip on. Already cracked it a little when my laptop slid off my desk, so it's obviously doing it's job. Would still need a laptop case if you're traveling.

I don't like it.it got broken in two months.got multiple breaks.mainly at the edges i don't like the product

after just a few months of normal use, all four corners have cracked. I'm very disappointed with the quality. Advertised with a one-year warranty, but the product turned out to be garbage. I’ve now seen what kind of quality Best Buy sells

Bought for husbands new MacBook Pro looks great and fits great classic look can see the beautiful laptop.