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Sprint Prepaid - Motorola Moto E 4G with 8GB Memory No-Contract Cell Phone - Black-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 616 reviews

87%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 616 Reviews
  • Rating: 3 out of 5 stars

    Great Budget Phone, But with Network Issues

    Posted
    walyfipe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the MOTO E previously, to test it on the Boost Mobile Network. After some playing with it I returned it, due to network issues. Still, after a month, I bought it back, because of the speed and the versatility that the phone offers. Compared to the MOTO G, it has great speed and performance, not to mention that it has better memory (8 GB internal extended to 32 GB right now with SD CARD). The only problem I encountered with this phone is the issue with "drop"/not registered/not received phone calls. Out of 10 phone calls made to my phone (I know because I counted them on purpose) I received (phone rang) about 6 calls. That is 60% functionality on receiving calls. Making phone calls from the phone I was batting for 100% with no problems. This seems to be a problem with the network and not with the phone. So, bear that in mind. Text messages also got delayed in the air, arriving hours after being sent. However, sending text/SMS I have no issues... Battery life is normal. In Standby it last a long time, I was able to have the phone for about 8 hours without using it (not connected to charger) and it retained about 96% of the charge. The battery is an internal, not removable one. So, not having spare batteries is a little uncomfortable for me. I like to have extra batteries for emergencies. Bottom line, is a great phone for the price... PROS: 1. Good Speed 2. Good Memory (32 GB w/ SDCARD) 3. New Android software 4. Decent battery life (on Standby) CONS: 1. Problems with network receiving calls/SMS 2. Needs a cover to have a better grip of the phone. 3. Internal Battery (not removable for extra batteries)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great for everything except being a PHONE!

    Posted
    Regulator45

    Iv'e been with Boost for years, and I've had other phones on their plan that worked quite well (despite the spotty coverage areas). Three weeks ago I purchased this new Moto E at my local Best Buy. I enjoyed the new features and the faster (for Boost) internet speeds. Most of my communication is by text and email, but after a few days and several phone calls, I noticed that numerous people were telling me that I was "breaking up" and "going in and out". They also described the sound as garbled and muffled. Sometimes they couldn't hear me at all and simply hung up. Note: I do not have a cover on this phone. It was never dropped or gotten wet. I'm not holding my hand over the mic. There seems to be no rhyme or reason for the lousy transmission and lack of clarity. It doesn't matter where I am, who I'm talking to, what distance I am from the recipient caller or what the atmospheric condition is. As far as the sound quality that I'm getting from others, I find it to be somewhat cheap and "boxy". I've had $30 Net 10 flip phones in the past that blew this thing away in terms of call clarity. I'm not claiming that all new Boost Moto E's are problematic, but my personal experience with this particular item has been extremely disappointing. Hopefully Best Buy will allow an exchange for a different model. After all, what if you had to make a 9-1-1 call and the operator couldn't hear you? Not worth the risk, in my book. This phone is either going back to Best Buy or into the trash.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    An excellent starter, extra or burner phone

    Posted
    antjenkins
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this phone to use on the RingPlus service (note, if you do this, make sure to associate the imei before you turn the phone on!). This gives me a $40 phone with no monthly fee (although I live under the threat of R+ cancelling their free service again). While reading reviews on several sites, some people have complained about the phone's shortcomings. However, I think they must be coming in with unrealistic expectations. For the price (and even a bit more), I think the phone is great. Some of the complaints include the weight, the non-removable battery, the lack of a flash and the mediocre camera. Frankly, especially as an extra phone, none of those things bother me. The weight actually makes the phone feel more solid. Several (even higher end) phones have dropped the replaceable battery. The camera is a standard phone camera. In good light it works fine, in bad light, not so much. My experience with the phone is that it has a great processor, a fair amount of storage for a starter/extra phone (though you'll definitely want to keep media and photos on the microsd card), and an acceptable amount of RAM. Overall, I would say this phone is excellent as a starter (especially for kids) or extra phone, and would do well in a pinch as a temporary replacement, or perform excellently as a cheap media player device. When paired with a lower price phone service, it's almost perfect as a kids' phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Modest phone decent only at a sale price

    Posted
    jy1984
    • My Best Buy® Member

    I needed a Sprint phone to activate a new line on my RingPlus account for my elderly father, and Best Buy had a sale for this and the LG Volt which sold out. I had to test this phone out in order to teach my father how to use it as this was his first smartphone. The phone is a new model (Moto E second generation) but disappointing that Motorola decided not to deliver Marshmallow Android 6.0 on it. Coming from a Nexus 6 user, I find that the Moto E is too small and I have to strain my eyes when browsing websites. However, it's portable enough for my father to carry it around on his belt with his hostler case. It looks and feels like a smaller version of my Nexus 6. It even has the same ambient display that the Nexus 6 has which allows it to wake and show time/notifications when picked up. At only 8GB of storage, the device was quickly filled up after installing my regularly used apps from Google Play store. But I like that this phone has a microSD slot for microsd cards up to 32GB of storage. The camera is pretty lousy to be honest, definitely not HD, but terribly important since my father only needs it to use the WeChat app to stay connected with friends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Budget Smartphone Available

    Posted
    Darren

    The Moto E is for people who want a phone not a camera. No flash is included and the RF camera is only 5mp, the front is VGA only. But the good news- It's running almost stock Android Lollipop straight out of the box with minimal bloatware. You'll have over 5GB available for personal storage and still have plenty of room available for future updates. The micro SD slot supports up to a 32GB card. The Motorola specific functions are a nice touch including Moto Display and Moto Migrate. Two quick flicks of the wrist opens the camera function. If your settings are correct you should experience no problems receiving calls or texts. The cellular radio is far better than my previous Samsung phone. The battery life is also very good considering I have this paired with my Moto 360 smartwatch with the Bluetooth running the better part of the day. I'm personally disappointed at some of the low ratings this product has received. It's an Android running Lollipop, 4G LTE, a 1.2GH snapdragon processor and has 1GB of RAM. All for under $100. For my money it was an excellent purchase.........

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keep Making Phones Please, Motorola!!!

    Posted
    GigaiFriends
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Motorola, like Nokia, seems to have gone extinct in the current age of cell phones. I found this gem at first glance because it was all white and it was a on sale. Yes, these are not perhaps the best reasons to buy a particular phone, but I'm being honest. The specs are pretty equivalent to others in this price range, but where it really shines is its great user interface. I actually wasn't sure I liked it at first, but after adjusting, I simply love it. It's like how I felt when getting used to Macs versus PCS. I really can't say enough. It DOES operate on the latest Android version, Lollipop, so I'm not entirely sure how much that contributes. (I have been using Kit Kat, the previous version, before this.) The two main downsides are that the camera has no flash, and that even though it has a 1.2 Quad Core processor, like comparable phones, it seems to run somewhat slower. However, I am more than willing to tolerate these aspects because the rest of the phone is so fantastic.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone for the price

    Posted
    Solarcell007
    • My Best Buy® Member

    For 39.99 it's a good phone. Pros: Clean system, full feature smart phone, good feeling in hand, nice user friendly features from Moto. Cons: No flash for camera, low performance I have google Nexus 4 and LG tribute Duo. Compare to Nexus 4, Moto e is lower in performance. However, Moto system is even better than pure android system. It's clean and smooth, much better than the laggy LG system. And it also have some very nice features, e.g. twist it twice to open the camera, the screen will automatically glow for a few seconds when you take out the phone to read time. I think the best feature is smart lock: you can set trusted locations in smart lock setting, so you don't have to input password to unlock the phone at home, and if you lost the phone outside, others can't access your data without the password. Over all, good phone for the price but don't expect too much. Better than LG tribute Duo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does what I want.

    Posted
    Jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    And at a low price. I mainly got it replace my tracphone with a ringplus free plan and replace my mp3 player at the same time. This phone was only $30 and handle both issues. Ring+ is gone, but I still use the phone on Tello currently. For music I put on MediaMonkey (syncing playlist to my windows computer) and PowerAmp Pro (to play music). This is only an 8GB phone so there is storage issues for apps if you have many that can't be transfer to a sd card. It only handles a max 32GB micro sd card. That has been enough for me, but may not work for all. It's LTE so the internet speed in fine. I have no problem connecting to various wifi's. The screen isn't huge, but videos look good. I have kindle installed and can read books when I don't have my kindle with me. No camera flash which means no flashlight. Pictures taken in good light look pretty good. Also it was not difficult to get the bootloader unlocked and a custom rom installed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome value for the money

    Posted
    segadvd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a super cheap (price) amazing quality product. I can't be happier with this purchase. The phone is not the fastest of course, but if you plan to use it as a regular smartphone (calls, texts, GPS, browser) this phone is more than enough. As I stated already is an amazing value for the price. Fast enough, not the best camera but I don't care, not the best screen resolution but more, more, and more than enough to browse the Internet or watch a movie. This phone also made me really like android os. The only reason I gave it 4 stars instead of a full 5 is because there's a lot other faster phones with better resolutions and cameras, but of course they are 15 to 20 times more expensives than this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great budget smart phone

    Posted
    sw1tch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Best Buy had this phone for a great price and I ordered it to use with the RingPlus service (Sprint MVNO). This phone is working out great for me. We travelled over the holidays and didn't have any issues at all. It's a budget phone that'll do everything that you need it to do. Pros: - Works anywhere there's Sprint network. - LTE support is nice - Battery life isn't too bad - Small size that is easy to carry around (can be a con for some) Cons: - no LED flash - Camera is mediocre - Screen resolution isn't HD To sum it up, this phone will handle all of your smartphone needs, but keep in mind it is a budget phone. As long as you accept that, it should work good for you.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not a good phone

    Posted
    megaladave

    After having this phone for about a month, i feel that im qualified to leave a review... this is easily one of the worst phones ive used... ive worked at verizon and att as well as managing my own kiosk so ive used a variety of phones... to start... its slow...unbearably slow at times to which ill get the message that the app isnt responding only for it to load afterwards... this is with very few apps running on the phone. the camera is just not good and has no flash... im also treated to daily restarts, sometimes multiple restarts within the day while the phone is just SITTING there, not even in use! I could go on more, but i would never recommend this phone to anyone and plan to get something else immediately

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Get what you pay for

    Posted
    Stumps
    • Verified PurchaserVerified Purchase

    I lived with a busted screen on Moto G for a year because I liked the phone so much. I only replaced it when it became nonfunctional. The store did not have the phone I wanted, so I chose the Moto E based on reviews and the fact that this was a newer version of the G. It is terrible. The camera takes terrible pictures and doesn't even have a flash. The phone randomly shuts off while using it. The battery life is terrible. I sometimes get echoing on my end when talking to another cellphone and others cannot hear me unless I speak directly into the phone. I have had this phone for about a month now and I hate it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Inexpensive Phone !

    Posted
    Andy
    • Verified PurchaserVerified Purchase

    I purchased this on sale at Best Buy for forty dollars. I traded up from a Samsung Galaxy S2 which I paid over two hundred dollars for. This phone is faster and works better with my apps. The battery life is much longer and the LTE much faster. The only drawbacks are the screen is a bit smaller, and the camera is not as good and does not have a flash. If you need a great camera on your phone then this may not be the phone for you but if you want a phone that works fast with great battery life that won't break the bank then this is it. I own one for myself and bought two more for my parents.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Budget Smart Phone

    Posted
    Lovelectronics
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the current the best budget smart phone. The display is a beautiful IPS panel protected by Gorilla glass, excellent contrast, excellent color, sufficient resolution and brightness. It is fast enough to run everyday apps. The cellular radio is excellent, much better than another budget phone I have bought for the same carrier. The GPS is amazingly fast when it comes to find where are. The main camera is nothing extraordinary, but takes decent photos with a good lighting condition. Plus a long lasting battery (I am a light user, it can last a week on a charge) and solid build quality, I cannot ask more for the price I have paid.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Budget Phone

    Posted
    Jimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While this phone is not as good as your flagship phones; for the price it is packed with features. Some people complain it does not have a flash, but most cellphones are horrible at taking pictures in dark situations anyway. If you are missing the flashlight feature, just use the Google homepage and turn up your brightness! The non-removable battery is not a huge issue if you take care of your phone and only charge when under 80% and do not go below 20%. If you have any issues with people hearing you, just put a small piece of tape on one of the microphones. The ability to use this phone on several carriers besides Boost is a huge plus!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beginners smartphone with great features

    Posted
    SwiftReviews
    • My Best Buy® Member

    This is a good basic smartphone that comes with great features. Please note, I bought the sprint branded version of this phone, but this is the exact same phone with a different label. I really like the OTG (On-The-Go) usb feature as it allows me to connect my micro usb to the phone and transfer content from my computer. This feature is usually found in higher end phones so it's a delight to have it on a budget phone. If your needs are NOT graphic intensive mobile games or ram intensive apps, this phone will serve you just fine!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good deal and it works well

    Posted
    fakename11123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i purchased this on sale and it is working well. i activated it on ringplus before even opening the box and it is working flawlessly. there is no problem with voice, text, or data speeds. coverage is great where i am located in NC. it is a low price smartphone without extensive features, but works great for me. it is not fast but it is responsive. no nfc, camera flash, or even android 6. the battery life has been suitable. i got over 2 days using as phone only. if videos are streaming or music is downloading, then it only lasts a couple hours. this is all i want out of a smartphone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pleased with my purchase

    Posted
    averagejoe

    I am really pleased with my purchase. Being 16, one of the things that are very prominent to you is your phone. And, my iPhone 4 wasn't getting it done for me. So, I had to find a fairly cheap alternative that could do everything my old phone could, and this alternative has exceeded expectations. The expectations that ranked this phone an 8/10 for it's money! And those are very high expectations. The only problem I had was that the Customer Service couldn't activate it at the store, and I struggled with activation as well. And my wifi wouldn't connect until I restarted my router. Besides that, 9/10 for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A decent smart phone

    Posted
    TigerC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I use it for a prepaid service. So far I have not encounter any call dropping issue. The phone is thicker than the high end phone in the market and feel a bit small in my hand, but it is OK. The battery/phone power consumption is impressive. If you only use a few times then a full charge may last up to 1 week. The phone performances fine. I only install a few apps, so far so good. The screen and camera are in the average of phones in this price level. The UI is typical Android style, not deeply customized by Moto, easy to use and intuitive. Considering its price and performance, I would strongly recommend it if you don't have high requirement in gaming and screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great phone

    Posted
    Broses
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I take off one star because of SPRINT. I went to best buy to purchase this phone for my girlfriend. She had her iPhone die and needed a replacement in a hurry. I figured a Sprint phone would work on her Sprint plan. To be safe I asked a Best Buy mobile member and he said that yes it would work on her existing Sprint Plan. After several hours on Sprint's customer service we determined that the Sprint prepaid phones would not work on a standard post paid account. Stupid ad ridiculous of Sprint to handle things this way. Otherwise this phone seemed like an excellent phone for the money.

    I would recommend this to a friend