Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 776 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Theater Square
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works perfectly for our theater ticket! I really like that it will work offline and save things sold until I reconnect to the web.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great addition to new small business
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best addition to my new little business! It works really well. I've tested without internet and it applies just like it's supposed to once online.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
square terminal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best investments I have made for my business. It is quick and easy to use, and very efficient. I would buy another one and recommend this product to everyone that has a small business.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you for the wonderful feedback. We’re so glad to hear the Terminal has been a valuable investment for your business. It’s great to know it's helping you work efficiently. We truly appreciate your support and recommendation.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simple & easy sales transactions
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Square terminal for a flea market type sale that we were having at our church and it was so easy to set-up and for a host of different people to use. All of the transactions were processed smoothly and we were able to check the summary of sales transactions for the day, week, month, etc. One of the reasons we purchased a Square terminal was to avoid version compatibility issues with the square readers that attach to other devices, such as iPads and phones.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you, KiKo, for sharing your experience with the Square Terminal. We're thrilled to hear it was easy to set up and worked seamlessly for your church's flea market. It's great to know that it helped you avoid compatibility issues and provided smooth sales transactions. We appreciate your feedback!
Rated 5 out of 5 stars
Costumer service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had purchased an extra 2-year warranty with my Square Terminal, which unfortunately started freezing and not working properly. I brought it back to Best Buy, and I was extremely impressed with the level of service I received. The staff were helpful, professional, and efficient. They promptly replaced the terminal with a new one, making the entire process smooth and stress-free.
Thank you, Best Buy, for your exceptional customer service!
I would recommend this to a friend
Cons mentioned:
Software
Rated 5 out of 5 stars
Great machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! I was going to buy the register but I realized that the terminal does the job. Lithe only thing is that Square software updates a few times a week. And it says it will take 5 minutes but it could take a few hours actually. So the best thing I found is to keep power on at all times while it is plugged in. That way the updates automatically happen and you won’t have any problems with waiting for it to update ,
I would recommend this to a friend
Brand response from Square
Posted .
It's great to hear that the Square Terminal is meeting your needs effectively! Your insight about keeping the terminal plugged in to manage software updates is valuable advice for other users. This practice ensures that updates can happen automatically and without causing delays during crucial times. Thank you for sharing your experience, DaniloL!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Terminal for business
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good terminal, and it works with ease. I really enjoy using this terminal.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great device for small festivals
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device to use at our church's festival fundraiser. Keeps track of busy times & food purchases to help with buying supplies for the next year. One entrance to food tent, order food, make a payment (cash or credit card), hand them a receipt & they can pick up their food as needed (pay for a dessert & pick it up later in the evening).
The percentage to Square is worth the convenience!
Only slight negative is learning the updates before our next year festival.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you for your wonderful review of the Square Terminal! We're thrilled to hear that it has been a valuable asset for your church's festival fundraiser, helping to streamline food orders and payments. We appreciate your feedback and your support!
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
Perfect for the job!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works perfectly. Has option to calculate the taxes and an option to record cash taken in as well. Battery lasted the entire day and had zero issues setting up or connecting.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you, DennisM, for your positive feedback! We're delighted to hear that the Square Terminal is perfect for your needs, with features like tax calculation and cash recording. It's great that the battery lasted the entire day, and you had a seamless experience setting up and connecting the device. We appreciate your support, and we're pleased that Square is meeting your expectations effectively!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great addition to business
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic, easy to use and setup, its real easy for the customers, gives them many ways to pay and they like the fact that they are guaranteed a receipt after every purchase. I wish i would have gotten a while ago.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you, ScottW, for your review of the Square Terminal! We're thrilled to hear that it has been a great addition to your business. It's fantastic that it's easy to use and set up, providing convenience for both you and your customers. The multiple payment options and guaranteed receipts are appreciated by your customers. We understand your sentiment about wishing you had gotten it earlier. We appreciate your feedback and support!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Owner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and use. Customers are happy not to have a cash only option.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Square Card Reader
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great and so EASY to set up and utilize! The program makes it easy to understand.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Square machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy purchase fast and reliable save a lot of time.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Square Terminal
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this terminal. It does everything we need it to do with our small business.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Up and running in 2 minutes. So far....SOOOOO good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a P.O.S. system. A friend suggested this. He was right on. Up and running in minutes. Love how you can work off your computer and it automatically displays on the portable. Haven't even began to utilize it's capabilities. Super excited, just what my small business needed and I didn't need a small business loan to pay for it thanks to BEST BUY's C.C. program. In stock and NO monthly fees.
I would recommend this to a friend
Brand response from Square
Posted .
Thanks for sharing your experience, MichaelM! We're glad to hear that the Square Terminal setup was quick and that it’s meeting your needs for your small business. It's great to know that the ease of use and cost-effectiveness are making a positive impact. We appreciate your feedback and hope it continues to serve you well!
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
Great product! Easy to use
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. Easy to use and holds a charge. Quick and efficient
I would recommend this to a friend
Brand response from Square
Posted .
Thank you for your wonderful review! We're so glad to hear that the Square Terminal has been easy to use and efficient for your business. We appreciate your feedback and look forward to continuing to support you!
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoying the Square software! It’s managing my little business just fine. Haven’t used the terminal a lot, but it’s pretty easy.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Amazing product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best part about square terminal that it's reliable beautiful and wonderful I highly recommend Best buy
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great. Like there is not a bunch of updates all the time.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to use credit card machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our credit card process was down and Square saved the day. Easy to setup and use.