The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 80 reviews
Rated 4 out of 5 stars
it is required if you stocking two machines
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This reviewer received promo considerations or sweepstakes entry for writing a review.
it's very simple to install, and hold the washer and dryer very tight at the back.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men who delivered this kit did not know how to use it. I had to show them that the cushions that protect the washer, by being inserted into the dryers feet. They wanted to remove the feet.
We appreciate you informing us of your experience with the stacking kit installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Rated 3 out of 5 stars
Seems to be the right kit for the machine
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to work just fine. Machine runs very smoothly.
Thanks for leaving a review, Mary! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Lena
Rated 5 out of 5 stars
Sturdy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great small tool that keeps washer and dryers connected and very sturdy
That's great news, TeeD. Thank you for being a valuable member of the Samsung family. ^Lo
Rated 1 out of 5 stars
Not satisfied
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was charged to my my account After Best Buy determined that they couldn’t attached my old dryer (Kenmore) to the new washer and they couldn’t deliver the Samsung Dryer because I had a 120 voltage but needed 240 voltage. Refund the $43. Stacking kit. And $188.84 delivery on 4-27-23 and another delivery charge. $99. 5-22-23. You only came and delivered once on 5-22-23
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144660875
Thank you, and stay safe!
-Angelica
Rated 5 out of 5 stars
Stacking Kit
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stacking kit for my stackable washer and dryer is excellent. The washer and dryer stay in place because of this. The delivery guys connected it in 10 minutes. Awesome
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like other reviewers, I purchased this washer/dryer set with plans to stack the units. When the installers came today, they told me that they did not have the stacking kit.
I ordered these units over the phone with an appliance "specialist" who assured me that I had everything in my cart that I needed. Now I have to go pick up this kit at the store, bring it back home and stack the units myself.... I'm very frustrated.
To better assist you with the delivery of your stacking kit, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.