Customer Ratings & Reviews

Service on the phone to actual service of getting my purchase installed was seamless. Friendly customer service at the desk when picking up my speakers to friendly informative service from the installation tech. The actual product ( speakers) I purchased sounds great, way better then the old factory equiped speakers. Definitely will be back.... possibly purchase and install a woofer in the very near future.

Thank your staff for helping us choose the best speakers for our needs, they are wonderful I appreciated that they were quick with installation and knew what wiring I needed as well. It was a very quick and easy process!!

Everett in the installation department was hands down the best experience I’ve had with any installer. He was knowledgeable, prompt and extremely helpful in answering all of my questions…even helped me plan out future installations for my vehicles sound system which I plan to make the appointment to finalize first week of July.

I would highly recommend Best Buy for car stereo installation! I had 2 pair of 6 1/2 inch coaxial speakers installed in my car to replace the manufacturer installed speakers that came with my car to improve the sound quality in my car. I also had installed a sub woofer and a sub woofer amp. Best Buy mistakingly only had me down on the schedule as having to install 1 pair of speakers, but they worked me in on the schedule to include both pairs of speakers, a sub woofer, and a sub woofer amp installation. My Best Buy car stereo installer, Kenny, was very professional, polite, and highly knowledgeable in the installation of car audio. Kenny had great communication skills. He took a close-up picture of how the speaker wires had to be spliced to connect with the stereo receiver so that I would know how he connected it. Kenny would let me know a couple of other times when he needed to communicate an aspect of the installation to me that I needed to know. I really appreciated his communication skills to me regarding the installation. Kenny even saved me some money on the speaker installation by finding a way to install my front speakers without me having to purchase a new pair of brackets. Kenny was so competent in his job, and like a genius in car audio installation! I was so totally impressed with Kenny and his excellent work installing my car speakers, subwoofer, and sub woofer amp. Everything was done professionally, neatly, and carefully. After the installation was done, Kenny showed me where my old speakers, and any old or unused items were in the trunk of my car, neatly placed in the speaker boxes. Kenny explained everything he did regarding the installation. Kenny helped me tune the sub woofer amp to my sub woofer, to get the desired bass sound that I wanted. He was very patient with me as I took a while to decide how much bass I wanted. Kenny told me if I ever needed to make an adjustment in the amount of bass I wanted, that I could make an appointment, and he would help me adjust the amount of bass to get the sound I wanted. My car sound system sounds fantastic! I am highly pleased with the work that Kenny provided to me on the car audio installation in my car! Thank you so much, Kenny, and Best Buy! I am a very happy customer!

Have not had the chance to get my new system installed yet. But when met with installation gentleman he was the best very helpful and honest for what he recommended for my ear of extra bass requirements we discussed. Plan to do business in near future Best Buy. Thank you.

My experience with the installation team was absolutely fantastic. They was extremely friendly, courteous, knowledgeable and professional. I'll definitely be referring to best buy for all my car audio needs.

The agents were able to install and help guide me to using my new equipment. Professional, helpful and insightful. I have nothing but compliments for this team. Thank you!

Awesome and quick! I changed the speakers all around my car and the person that did it was super nice and helpful

Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had wonderful service. My appointment was schedule quickly and I was even called that day and was able to get my installation done earlier in the day which worked perfect for me. The staff were very nice and I appreciated all the help.

Excellent service. Friendly crew, and they will help you choice the best item for your car

The installation was a success! The installer was terrific. Had to take 1/2 the car apart to get the speakers in, and put everything back perfectly. Very nice young fella too

I had an issue with my laptop that was concerning, which had to do with data security. The Geek Squad technicians who helped me were very sharp, friendly, and they knew exactly how to resolve my issue. Also, they got my work done within 20 minutes! Outstanding!

The garage that installed my speakers did an outstanding job. The tech was very transparent about what needed to be done and actually pulled me in to show me of a possible damage that might happen ( nothing did happen anyway) . I really appreciate that. He did a prefect job installing and speakers sound fantastic!

The guys at Best Buy Hiram did a fantastic job and were very quick!!

The technicians install my speakers quickly and professionally. Also gave me great information on potential further upgrades.

Did a great job friendly and squeezed me in so I didn’t have to wait forever cuz they messed up the time zone

They are awesome! Very quick and very helpful. Will definitely come back

Amazing folks that worked with me. Rocky! Shawn! Carlos! And irvan! They made this experience worth having again!

Great installer gets it done fast clean and sounding great