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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3566 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,566 reviews
  • Rated 5 out of 5 stars

    Outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast, friendly and spot on! The staff at the Tinley Park store is very knowledgeable and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after figuring out that my speakers were not blown, the agents were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was thorough and explained everything to me. Helped me ffigure out features on my new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good service, was faster then expected 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome! He brought my stereo back to life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in when another store canceled. Got it done very quickly. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Aaron and the Best Buy Squad in North Charleston SC replace my old worn out speakers in my 2012 F150. They were fast, friendly and efficient and will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice workers. I have used them twice for car speakers. They did a great job and always did faster then they said they were gonna be done with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was knowledgeable and did a fine job installing four new speakers in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous workers and love the work they did. It met all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my speakers with great care...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan was very professional and knowledgeable about how to install and what was needed. I arrived with frustration because my speakers were stolen and left with a smile because of Dan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I purchased speakers thinking that I needed them. Geek squad Figured out that My speakers were just not hooked up properly. I was able to return and get my money back and only charged for the service and rewiring the speakers I already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Place them in fast and smooth. No issues here with the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World Class Instillation Service from "John"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recently I had a new JVC radio & speaker's installed in a older truck I have owned for 12+ years at Best Buy in Rogers, Arkansas and I Received Outstanding World Class Service & Instillation by "John" the Technician in Automotive Service Dept. Not only was he Professional in the Install but also in Person answering all of my questions and Offered Advice for a Great Outcome! Looks as it was OEM Factory Installed. Text me when finished & spent time showing me all of the features and functions when I arrived to pick up the truck. I will diffentaley not hesitate to return again. Thank You John!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine front speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did an excellent job installing Alpine front speakers in our 2015 Toyota Corolla. He explained everything before I bought the speakers and communicated with us during the process. The speakers work great. The car was picked up in the same clean condition as when it was dropped off. I would recommend Mike to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and great expertise from a friendly technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and speaker in the doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful, effective and efficient all in one! My son couldn’t be happier with his speakers. Quality work at its finest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say they did a great install and cleaned up and tested everything was working and sounding the way I expected. Didn't take long and I am very satisfied on the workmanship. Fantastic and great work. Excellent Installers.

    I would recommend this to a friend