Customer Ratings & Reviews

great service! very professional, a people person, very polite

I live in a rural area and this is by far the best option offered for internet in my area and at first I love this system was super fast. But in less than 60 days my gen 3 router/modem stopped working I tried to reach out to customer support to report a claim but Starlink does not have a customer support number the only way you can reach them is through their app by email. It has been over 72 hours since I’ve submitted my claim and still haven’t received a message by from them. I have been without any internet this whole time and have no clue when it will be resolved. Starlinks customer support is the worst I have ever had to deal with. Truly disappointed

It’s so much faster than my previous and cheaper too

speed is great would give 5 stars if it wasn't for occasional disconnects

This was the best investment ever during this hurricane Helene aftermath! Rain or cold this thing has kept up with me and my family

Beware when shipping this item, the tape was covering the vital serial numbers, it made my setup a multi day affair. Other than that the service is speedy and made rv camping feasible for remote working on weekdays.

This has provided internet in an area that has never had solid internet. It is amazing to be able to stream and not be frustrated just trying to surf the web!

We have travel and had internet thanks to it everywhere so far. We took it to Texas after the hurricane hit and we where the only ones that where able to use internet thanks to it.

So far so good. I'm only giving 4 starts becase initial set-up was not as easy as I though is woas going to be. What a read was you downlad the app and its going to be super easy & intuitive. That was not my experience. I continually ran into errors and it took me about 2 hours to get it set up.

I rate this product I can get video footage from across th world

The service personnel was the one that sold me on this product,.Mr Duncan

Works pretty good here in the woods so far. Have the occasion lag but just because I have two people on video games as well.

Easy to install, quick connectivity, nice sleek shape.

Excellent service. Support was also very responsive

Typical Starlink kit, EXCEPT I'm pretty sure the supplied cable was 60 feet and NOT 75 as advertised. Where we had measured to and where we were forced to modify our plans put us at about 15 feet short. 75 feet would have given us about 5 feet of leeway. Other than that the typical Starlink kit.

We purchased this to use on a job site with no other internet connectivity options except for cellular which was not very reliable or fast. This things is great and our people in the job trailer are happy!

I purchased the Starlink kit to provide internet access when off the beaten trail. It works great. The ability to upload videos while located away from 5G service is the best. I highly recommend.

Very knowledge sales man knew exactly what we needed

Great product works very well. Shipping was fast and I was up and running on the internet within 30 min of setup. Would definitely recommend.

Was a very easy shopping experience with the crew at the Flagstaff location. I will always recommend people to that location.