Customer Ratings & Reviews

So far so good! We have not had any problems. Set up was easy once we contacted support.

I live in an area with no access to internet. I had been using a hotspot but the carrier limits data download. This was a game changer. 300 mbps download. 20 upload. No data caps. Expensive to buy, but worth every penny. I would recommend

Best thing I spent money on in years. Easy setup super fast speed.

Best internet we ever had and we live in the country picks up great no buffering while streaming shows

so far it is doing what it is advertised to do. Fast and dependable internet. Well pleased.

Starlink never disappoints when im gaming on ps5 its fast and reliable

Great purchase. I would highly recommend this product if you need internet in the middle of the desert.

My ordered Starlink came very quickly!! The price was lower than used units on Facebook Marketplace. We used on several camping trips and was very pleased with ease of set up.

Great product and great service from Best Buy! Couteous and knowledgeable sales reps at Tuscaloosa store!

Excellent product, we are very satisfied with this purchase. We love this product

Order and pick-up was quick and easy. Setup was super simple. Performance has been excellent.

Works great especially for living in the middle of nowhere. The app is easy to use and user friendly.

I bought twice and took home to the Caribbean. I must say it's the best internet service we've ever gotten.

Works great would recommend to anyone looking for fast internet

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best decision going to with Starlink, previous AT&T customer for 10+ years, all I can say is I wished I would of gone this route sooner. Easy setup, fast service. Fully recommend 10/10

Great service great staff. I would recommend this store and service to everyone

Here’s the negatives: good luck trying to figure out what space you need from the box/package, speeds were not nearly as expected, once connected - I don’t think certain pieces will come apart again, and the hub runs hot. Setup: what goes inside vs outside - not clear. Seems if you want the hub out, you’d need more sealed rj45 connector cables - but then open ports, etc. or maybe that’s an accessory. Setup: it has a ground stand - seemed great since renting and cannot mount otherwise easily. Well, despite the picture and the angle of openness along the axis of the panel plane - seems you need 360 around it on that openness!!! Show that! Setup: I was told in store there was 30 free trial and service, so setup an account and gave the info - was charged instantly for the service. Unsure how else I could have set this up. Maybe it’s a free return/refund? Speeds: I had a spot that was open like the picture showed - that didn’t work, the dish will go whichever direction you’re told to align it, which definitely violated the open space specs pictured, but it worked ok-ish. Connected-Setup: once you plug the network cable in to the dish and the hub: that’s it. They’re linked. The sealed plug has two rings to seal into the deep holes - puts the clip way into the device and if you’ve ever worked with close but recessed ports - this seems worse. I have no idea how you’d unclip that - to replace, add another, or test a setup and then move items to permanently mount. So ensure there’s room to get the hub (or dish) through any opening on where you’d like that cable run. Speeds: I moved dish to an almost perfectly open spot - speeds still weren’t super. However, it’s not dropping out occasionally and things seem to work ok. No none has worked from home, and a cellular over WiFi three way call wasn’t great at times but did work. Streaming tv while multi kids game or video meet has been working fine.

Bought this for a family member in Jamaica to help out with communication after hurricane Melissa disaster. However, residential plans are not available. Only roaming plans (the most expensive one) is the only option for people in Jamaica at this moment.

Easy setup Ordered online, set it up when i needed. Didnt have to pay for service i didnt need until i was ready for set it up and use it