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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 60 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers value the sound quality, battery life, and comfortable fit of the Arctis GameBuds. Many appreciate the effective noise cancellation and the inclusion of a customizable equalizer. However, some users experienced issues with low volume levels and occasional connection problems. The price point was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing. Especially for gaming on the PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. They sound great and work really well for gaming which is good because that’s why I bought them. Also they are easy to make your presets and save them to your app. Also the app has plenty of presets for different games that work really well. There are a couple drawbacks but I still love them. The mic is far from your mouth so it seems like others sometimes have a hard time hearing you over party chat Second is I have issues from time to time connecting to Bluetooth after my PlayStation. With that being said I do not regret my decision and would recommend them.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our GameBuds and found that the device functions well.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming Earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great set of earbuds. The sound quality over bluetooth via my phone is pretty good with the ANC settings. Not at as good as my AirPods for my iPhone but only slightly so, even with the preset EQ settings. Switching over to 2.4 ghz via the dongle for gaming on my Switch, PS5 and PC are a different story. Sound quality is definitely better in this mode, in my opinion. Even better with the preset EQ settings that you can choose from. I have a SteelSeries Arctic Nova 7 that I use for PS5 and PC and those are definitely better, but these are a great alternative for when those start to clamp down on my head a little much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow...One headset to rule them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy buy thos well worth the money by far the best in ear headset. Pro are light weight, can use on pc console and phone one headset to rule them all. Playing a game and you get a phone call no worries answer it and it will switch tonthe phone automatically game changer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Awesome Concept

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and appealing. Extended wear was uncomfortable. Sometimes to get them to connect I had to open and close the case 10 times. On discord they worked great or other times people couldnt hear me at all. Hopefully they make a second version and correct the flaws because I would try again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Steel Series Strikes Again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Steel Series Gamebuds! My mother board has a fried Bluetooth chip so I can’t connect anything to it but here comes Steel Series with a solution. True. Wireless. 2.4 ghz connection via dongle. I haven’t gotten started on the battery life. These bad boys last me it seems like a week before I have to even charge the holder/charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than full headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered these and they definitely lived up to the hype. I've used Steelseries/Astro full headsets for years but thought these would work when I was getting sweaty in full cans. These things rock! I use them as my primary output for gaming. Battery life is great and the software is intuitive. I'd buy these again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant at first, now I wouldn’t look back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first, now I wouldn’t look back, The only concern is the ear phones either pausing or playing by themselves when being removed from ear but other than that great product I use them daily I sleep with head phones and they work great for that aswell, Over all I’d say if you are on the fence about them just do it buy em and give em a shot if not return em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctis Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely in love with these earbuds. I find them more comfortable than using a headset/headphones. I 100% would recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Light, Small, lots of battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great fit, lots of use during gaming and staying home with chores to do. The transparency mode is great once you get it set up. Highly recommend for daily drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Very good gamepods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic. I wish i was able to hear myself more while wearing them. but other than that it is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Great speed. Smooth interface. All around good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds! The noise cancelling is really good - can’t hear anything from the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctic Gamebuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and fit well with good sound, easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Im glad these come with the dongle for easy use. Audio is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair BB shipped me the right ear didn't work. So i talked to customer service which is great and they returned them for another pair. Needless to say these work and customer service was great and the return process wasn't hard. Thanks to BB

    I would recommend this to a friend
  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 1 out of 5 stars

    How did this even get released?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functions and loses connections all the time across multiple devices tested. Plug it behind your PC? Is there a desk in the way? Connection problems. Trying to use it on your phone? Randomly disconnects from your phone even if it's just in your pocket on bluetooth mode. The connectivity is so bad, that whenever it disconnects from my PC for example, I have to physically go behind my PC so there's a "clear" signal from the airbuds to the receiver dongle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamebuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works like it's supposed to, additionally tried 3 other wireless options and this finally worked. A bit pricey but right now worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artic gamebuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds..............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very bad. The noise damper is good. not worth the money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Replacing all the old, large, clunky over the ears

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SteelSeries - Arctis GameBuds True Wireless earbuds. This is a very nice pair of terrific sounding true wireless earbuds. To me they offer a much-appreciated alternative to the large/bulky over the ear headphones that most gaming headsets are based on. These earbuds are very small, lightweight, and portable, making them ideal for gamers on the go, or if you’re simply not in the mood for the large over-the-ear variety. Travel well in the included charging case and are especially appreciated as a great gaming set that can also be used on the run paired to a smaller mobile device. The sound quality is amazing for their tiny “earbud” size. Design and build quality are top notch as well with a strong, durable feel. Come in black or white to suit your preference and match the rest of your setup. Design and Comfort The earbuds have a clean, attractive look and are very comfortable, even when worn for extended periods of time like gaming or just throughout the day for music or phone use. Their fit remains comfortable and secure even throughout busy activities like running or walking throughout the workday. Come with the typical “small-medium-large” ear tips to fit any size ears, and the included silicone tips are very comfortable when inserted. The accompanying storage/charging case is sleek yet powerful. Offering 3 additional charges in the case and even has a storage nook for the USB dongle which I really appreciate helping to prevent losing it when not in use. Sound Quality Sound quality is top notch for their size, and I feel they get plenty loud when needed. These buds deliver crips clean highs and an impressive bass response for an enjoyable and balanced audio experience. The immersive 360-degree spatial audio technology makes me feel like I’m right in the game. The available app highlights all the available features and allows full customization of many settings. The app can instantly apply custom presets for over 100 PS5 games to give you the most robust listening experience tailored to deliver the best audio experience for each particular game – The way it was designed to be heard. Also great for phone calls and music, eliminating the need to have a different set of headphones for all of the different aspects of my day. These are one and done and I can do anything I want seamlessly with this one pair of small versatile earbuds. I wasn’t sure what to expect but the built in microphone integrated into these buds does a phenomenal job of conveying crystal clear voice without any muffling or volume loss. I don’t have to yell out into space in order for this microphone to pick up my words so that I can a nice conversation without shouting. Active Noise Cancellation Active noise cancellation seems to be the new norm with just about any headphones or earbuds these, but it really works on these. The 4-mic hybrid technology on these earbuds automatically adjusts to your surroundings to eliminate background noises and keep you focused on what matters. This can be appreciated on every aspect from gaming to phone calls. Battery Life and Connectivity Battery life is great. Able to go 10 hours on the earbud batteries themselves and then the case has another 3 full charges to keep you going all weekend even if you forget the charge cable at home. These also support quick switch Bluetooth technology to quickly jump from platform to platform and once again allows me to work from a single pair of earbuds all day without the need for multiple headsets to cover multiple scenarios. Value for cost The cost is not cheap, but I feel these earbuds are priced competitively when compared to similar models from other brands. Overall long session usability and their quick-switch Bluetooth make them well worth it for their ability to handle any listening scenario you may have, all with a single pair of buds. Overall, I have really enjoyed playing with these earbuds and I think they are a great option for hardcore gamers who are ready for a switch from the bulky/heavy/hot alternative of over-the-ear headsets. These do it all in a small package, and they do it all well.

    I would recommend this to a friend
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