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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the Arctis GameBuds offer good sound quality, comfortable fit, and satisfactory battery life. The inclusion of a USB-C dongle slot and effective active noise cancellation are appreciated features. Some find the bass response could be improved. The availability of numerous EQ presets and low latency 2.4Ghz wireless support are also positives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 620 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Quick and easy pairing to almoat any device that will pass audio through usb. The cutom eq lets you dial in the sound juat how yous like it. No latency noticed while gaming. I do wish that the mic was a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing in ear buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in ear buds! Use these all day everyday! Super comfrotable especially since i have small ear canals! Doesnt fall off and are able to pair these with multiple devices making it easy to transition using them from your computer to your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best earbuds ive ever had!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i love these things and I just bought them today 12/26/2024. The audio customization is amazing, the sound is phenomenal (coming from someone whos had airpods), and the case is a little on the “bigger” side but i dont mind that either. Harder to lose lol. The battery life is also great. Overall 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love SteelSeries but can't recommend these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality just isn't what it should be for 2024-25 technology. Whether in discord or on the phone you will sound like you are in an echo chamber. If you are using this with an iPhone as your Bluetooth connection you can expect connectivity issues, and unwelcomed audio disconnects. There is a faint humming sound from the headphones as well no matter your location or limited amount of nearby frequencies/electrical charges. The noise cancellation is poor compared to my 2nd gen airpods. Also the way they sit in your ear causes all sound to be muffled even with transparency active and sidetone all the way up. The audio quality is fantastic for such a small product but the experience is ruined by software hoops to jump through and connectivity issues. I can't recommend this product but I can recommend their over-ear headsets. I LOVE my over-ear Arctis Nova Pro's 7's and will just plan to use those when gaming on my laptop. The Arctis Gamebuds just aren't what they should be compared to other Steel Series products. *Paired with: -Asus Zephyrus G16 -iPhone Pro Max 16

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Amazing for PC and Switch. Terrible for PS5.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries is my go to brand for any gaming products and I will always choose them if they have something available. That being said, I was extremely excited when I heard they were releasing gaming earbuds. I picked them up from my store immediately upon release. The first thing I did when I got home was connected them to my PC to update the firmware on Steelseries GG app. I then tinkered with the settings and it sounded phenomenal whether it was gaming, or music, or just watching Youtube. Everything was loud, crisp, distinguishable. So imagine my surprise when I go to test them on my PS5 and the sound is....well...nonexistent. No matter what I did, everything on the PS5 sounded extremely low volume despite all of my settings being at max. Fortunately I'm not the only one who was having this issue and I found some threads on Reddit, however no one has found a solution yet and that's a shame. And don't even get me started with the mobile companion app. For an app that only supports two products (Nova 5 and the Gamebuds), what an absolute headache it was trying to get the app to recognize the Buds. I tried on multiple occasions and it was a 10+ minute effort each time despite my phone being connected via bluetooth already. As the title goes, these are amazing for PC and Switch, but absolutely STAY AWAY if you're trying to pick these up for Playstation. I wonder if the Xbox version actually works on Xbox now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality assurance!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming/music airbuds on the market at the moment. Custom Bluetooth or usb-c connection. Sonar technology blocks out all unwanted noise, helps you hear quality gameplay so you don’t ever question a certain function in the game. you can switch functions from a variety of game settings made just for a specific game. Best bang for your buck. Very satisfied and will be looking forward to future inventions by steel series.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctics gamebuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the pre set sounds and transparency mode. They fit good in my ears (unlike other earbuds. You can hear enemy footsteps very clear. I would highly recommend Arctis gamebuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound! Horrible mic!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont care about mic quality these buds are the ones to get! By far some of the best sound separation I have ever had in a fps shooter. Could here every footstep. But I play with a group of friends and couldn't handle them complaining about my muffled mic. These literally have better sound and separation than the nova pros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of theae headphones, they work great for gaming and the many eq settings available are awesome. Using transparency while at work is great because i can play but still hear whats going on around me. Having the pro headset is great but the ear buds do very well 2. GLHF

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamebuds or headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a good set of alternative than the headsets, sometimes for me the headset can be too much especially for a long period of time but the gamebuds help me with that. Also the active noise cancelation is tough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Steries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these earbuds are insanely amazing !! I can hear almost anything and everything with any game I play and the program they have for them don’t disappoint with over 100 different audio presets if you don’t want to mess with it manually

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable earbuds has 3 different silicone sizes so that helps, quality is good, don’t use it for the mic, it’s good enough to hear at best mic wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good headset,I don’t give 5 ⭐️ cause is little tricky to get it work with the ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones! Especially for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you set it up right, not the best comfortably but great feature wise! Really enjoying them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality gamebuds, even with the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Good quality look and feel No issues whatsoever so far Price is a bit crazy, but so are most peripherals in PC gaming market these days. Work great with Sonar, easy to configure like other Sonar devices Decent range if you need to step off for the fridge Tested wirh Discord and many AAA titles along with some Indi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arctis Xbox earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly in my ears so I love the design. It usually sounds amazing but occasionally a crackle noise but that could be my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away with these well worht the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a massive head and a bald one as well. I wear glasses as well if that helps picture why i needed these. I love my ps5 i love music too. The only complaint is having to switch the earbuds to bluetooth to listen to lisic or donanything on my phone but thats why we have the apple music app on ps5 for this issue. The spatial audio is amazing. Insurgency Sandstorm is amazing when paired with the app. You feel the gun shooting through the combo of controler and ear buds. This so punchy ive never had a ear bud like this. Just buy it. I also updated the buds through my laptop and have had no issues with these. I will be buying agian or ising my warranty if they break or wear out im in love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled to pair them to my PC initially but once I got them hooked up they work wonderfully. Solved all my issues with one product (being tethered, cable clutter, connection issues effecting sound quality). They sound amazing and happy not to have a clunky headset anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise canceling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature is great however the ear buds themselves don’t have a very high volume threshold compared to most.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Usb-c
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good ear buds, but not sure who they're for

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play PS5 with my friends several times a week. So audio quality and microphone quality are a big deal to me. While there’s a lot to like about these earbuds, but for me, I just can’t recommend them over a solid pair of over the ear headset. IN THE BOX It comes in a small box, you get the earbuds in the case along with a USB-C dongle, a USB-C cable for charging, a USB-C to USB-A adapter, and large and small ear tips (the medium ones come preinstalled on the ear buds). DESIGN I like the color scheme as it matches the Playstation 5’s white vibe. The case is light and pretty small (as you’d expect). At first I was bummed that the lid wouldn’t stay open, then I realized it kind of clicks into place while open. Inside the case are the earbuds and the USB-C dongle for your PS5. The earbuds themselves look pretty good, they’re light, and I found them to be pretty comfortable for ear buds. I don’t plan on exercising in them, but they seemed secure enough that I could if I wanted to. Of course, fit with earbuds is entirely subjective and always depends on your own anatomy (not to mention the different size earbuds). SETUP Now, there’s not much to say anymore about setting up Bluetooth headphones or using a dongle, as we’ve all by now paired something to our phone. But here you’ll want to download the Arctic app on your phone (that’s where you’ll make any adjustments). I couldn’t pair the earbuds through the app, it couldn’t find them, but I was able to easily pair them through my phones settings and then the app found them. The first thing I was told to do - no surprise - was to update the firmware. It took me a minute to realize that you can’t update the firmware from your phone. You actually have to download the Arctic app on your computer and then update the firmware that way. Luckily the program shows you exactly what to do, but it requires plugging the case into your PC, as well as the USB-C dongle for the PS5 and leaving the case open. The update process took about 10 minutes. I wouldn’t expect to have to do this very often, but it was a tad bit inconvenient. If you’re using these on PC it’s a little less of an inconvenience. But once the firmware was updated and the earbuds paired, everything is set up and good to go. CONTROLS A few comments about the controls. With earbuds, there’s not a lot of space for buttons, so you have to navigate the controls by clicking the buttons on either ear bud. The important ones are turning on and off active noise cancellation and switching between Bluetooth mode and “wireless” mode (which connects to the dongle in your PS5). You have to click the right earbud 3 times to switch modes, and pushing once on the left earbud will switch between ANC and transparency. The sides of the earbuds aren’t touch sensitive, so you don’t swipe up or down to adjust the volume (like some earbuds like my Pixel Buds Pro). So to increase the volume you click and hold the right earbud button and to lower you click and hold the left. Of course, on your phone listening to music or on a call, you can adjust the volume with your volume rocker. Muting the microphone was a little dicier as it’s similar to adjusting the volume, you just don’t hold the button in as long. When paired to your PS5, you adjust the settings in your quick menu. If you’re like me, when it comes to the PS5 you don’t really mess with the settings once you find the right one. Meaning once I had the volume and microphone sensitivity right, I just left it there. But I have to admit, I very much prefer turning the wheel on the earcup of my Turtle Beach headset when I need to adjust the volume. But that’s just a matter of practicality, so I’m not complaining. SOUND QUALITY I use my Google Pixel Pro buds a lot. I’m very fond of them. I found the audio quality of the Arctic gamebuds to be on par for listening to music and podcasts. The bass wasn’t as deep as the Pixel Buds, but all-in-all, I found the sound to be pretty good. Some of it was probably due to a better seal in my ears than with the Arctic Gamebuds. I took a phone call and heard no complaints about the sound from the other caller. To me, the call sounded good. In short, it works well as earbuds for your phone. Video games, however, was a little bit more nuanced. In terms of sound quality, I found these earbuds to be close to my Turtle Beach headset. I mean that in terms of spatial surroundings and clarity. But the volume doesn’t get particularly loud. At first, I was disappointed, trying to turn it up as loud as I could. It seemed like the volume didn’t get close to what my Turtle Beach gets to - at least in terms of menu sounds. But when I was actually playing a game, I forgot about the volume. In other words, I was engrossed in the game with the sound and the volume issue I thought I had, was of no concern. Playing Call of Duty and College Football, I thought the spatial sound and recognizing sounds behind you, for example, was pretty good. Now, the microphone was a different story. My friends described me as sounding like I was in a “tin can.” I’m told the Turtle Beach headphones (from the other person’s perspective) sounded more full and balanced. They could hear me and I could hear them, but I was a bit disappointed they could tell I swapped headsets (I was hoping they couldn’t tell the difference). There is side tone, which I love and almost need in my headsets. That’s hearing you talk in the ear buds. You can adjust sidetone and turn it on within the app. It’s not terribly loud, but it’s enough to get a sense of how loud you’re talking (for those that don’t know, not being able to hear yourself chat is a bit annoying as you can’t regulate how loud you’re talking). I have to say that there’s many automatic EQ adjustment for games, but I’m a person that doesn’t typically fiddle with EQs (it’s just an extra step to take when I finally get time to sit down and play a game). So with all my headsets, I typically set it and forget it. I did go into the app and manually change my EQ settings for College Football, but I couldn’t tell any difference between it and the default. That could just be me, maybe I’m not that sensitive to it, but overall I think it’s nice to have EQ adjustments for those that really care about it. CONCLUSION All in all these are really good earbuds. I just don’t know who they’re for. I don’t mind wearing earbuds and carry them with me everyday, but I carry them because they’re small. I always prefer the cushion of ear cups in over the ear headsets. The advantage of these earbuds to me is the convenience of travel, but I rarely travel (if ever) with my PS5. So they end up sitting next to my PS5 where I game. And like I said, in terms of comfort, I’m going for my over the ear headset over earbuds every time. But that’s personal preference. But the microphone quality as told to me by my friends was a bummer; I don’t think it’s a dealbreaker, but it’s one less reason for me to use them while I game.

    No, I would not recommend this to a friend
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