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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 931 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb headphones, at a hefty price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of gaming headphones I have owned! Took me a little bit to fully understand how to use them. You still can technically pair them via Bluetooth to your pc but the audio quality is not good. You certainly want to have the receiver connected to your pc and use the chat or wireless game drivers. That being said I can still pair them via Bluetooth on my phone and the quality is just fine. My only complaint is the design isn't quite friendly to users with big heads. Kinda gets uncomfortable after hours of use. I have to loosen the strap till its literally on its last thread to make more comfortable. I think if they had a strap that even had an additional half inch to the total length that would work great for me. The Mic quality is superb. No complaints. Audio quality is rich in tone and bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Game DAC is a must - swappable battery is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what wireless headsets should be. The mic is clear, the audio is great, the chat mixer is easy, but the swappable battery means I truly never need this headset plugged in. Just keep one battery charged and swap when close to done. Great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality for the price! Doesn’t have that ticking sound you hear in 95% of headsets.....mic is quality and ears are comfortable......can’t get a better pair at this price especially with it coming from a top quality brand

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound. Best part is dual bluetooth and wireless. Wireless is low latency and bluetooth will play at the same time. Great way to listen to a podcast or something while grinding in a game. Oh and dual batteries is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decadent listening experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I broke down and went and purchased these based on a online review. Overall they are a nice set of wireless headphones. I like the fact that you can replace several of the components if they wear out such as the earcup padding and the band that rests on your head to support the headphones. also pretty cool is the included audio processing box which makes it easy to hook these headphones up to several different input sources. Give them a try and I'm pretty sure you'll be happy with these, although the pricing for them is a bit hard to swallow.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming Headset I have ever used The ease of use. the sound quality. The lossless wireless. And the dual band bluetooth to run your phone and games at the same time so when you get a call it doesn't interrupt your games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Audio Quality and Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is great, no noticeable latency while gaming. Audio quality is the best I’ve heard in a while from wireless headsets, and the ability to swap the batteries out is outstanding for long gaming sessions (especially in quarantine).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very expensive but worth every penny. The sound that comes from these headphones is amazing. You do have to mess with some EQ settings in the software to make the bass come out and sound better than the factory settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC player. Wired headsets will always be superior but I wanted to cut away from the mess of tangled cords and this one is solely for convenience with the ability to swap out batteries. Discord friends says I sound different from my previous mic (hyper x cloud II) but it’s still “good.” I haven’t tweaked with any of the settings but sound quality is better than the cloud IIs as well as the build quality. It’s still holding up since purchase in November but we’ll see how long this headset lasts

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sounds great, Mic is trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but the Mic is so condensed it sounds like I'm trapped inside of a 90's PC. Ended up ditching the mic completely and just using the headset for sound. p.s. Battery life is great too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an amazing headset. Though expensive, it has a lot of nice features and the sound quality is definitely great. The two batteries comes in very handy!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Gaming headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, noticed you when it's dying and you can personalize your sound. 100% recommend if you want quality and most importantly wireless headsets!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very great wireless headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is truly worth it the price is a bit steep i had doubts about it as well but in the end the dual audio system is really good if you want to listen to an audiobook while playing ps4 you can whuch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seriously is amazing. The sound quality is incredible. What makes this headset standout is all the cool features that other headsets that don’t have like swappable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphone experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bluetooth wireless headphones for gaming and music. I never thought headphones could be so loud but also so smooth. This is exactly was I was looking for! Connects easily to pc and Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bad build quality of the control box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty decent. However, the sharp edges of the control box really catch my nerves when I have to move it around besides that it's a gigantic box on my desktop. I don't think it takes much money to produce a plastic box with softer edges, which would make the product feel much nicer and not easy to cut people. It's annoying that you have to unplug/plug the cable when switching devices. I use it for my MacBook and PC, when switching, I have to unplug/plug the cable, which somehow seems to be NON-Wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Slightly heavy, but sound amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset but it is a bit heavy. It would give me a pain at the top of my head because the suspension strap was to close to the metal and the metal would sit on the top of my head. I use this as my work from home headset and tend to have it on for multiple hours a day. If you are only using it for a couple of hours a day, you will probably never have an issue with the weight. I would still suggest this to most people, they sound great and feel pretty nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great headphone I have ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headphone. I like how it fits my head and that I can control how I want to hear the sounds that are produced. I also like Bluetooth capabilities of the headphones. They are worth what I bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    an amazing set of headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing set of wireless headphones. Its great that it comes with two batteries so you always have one charged. Easy to swap out the batterie when one goes dead. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall had them for about a month. Primarily used by our son. Great range and not too bulky on the head. Would definitely buy again.

    I would recommend this to a friend
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