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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 931 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Highly Recommend A Quality Wireless Gaming Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio could be much better for its price tag but if you are solely wanting to game with this headset and not worried about music/multimedia/watching movies then these are for you. Great gaming headset, never worry about low battery as the extra battery you can keep in the charging slot if needed to be swapped out. Quick and Easy Battery Swapping to get back in the game/chat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small not having a real up an down adjustable other than strap made it uncomfortable for a bigger head but great sound and great quality for normal head sizes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beautiful head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is excellent and I love the 2 rechargeable batteries it comes with. Arctis pro is very high quality and I would definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset. Still good a year later. It's convenient since I can actually answer phone calls and talk on the phone on it as well as play games/listen to videos. Compatible with PC, PS4, and PS5. What's really convenient since I don't have a PlayStation is I can use the PlayStation party app on my phone with the headset to still hear game sound. There is a workaround for getting this headset to work on the Xbox One. For the Xbox Series X it has to be plugged into the controller and it doesn't sound the best that way...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing all around! They feel amazing on your head and sound Amazing. This is the 5th headset I have been testing on the Ps5. I really enjoy these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Works good, but major issues with robustness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound quality but the robustness is suspect, and it is too small for my head. Hence, I only recommend for people who get an extended warranty and have verified that it fits on their heads. Overall, I felt it was not worth it for the premium price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great surround sound and are very easy to connect to your gaming system. They are super comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset, period.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset out there. Two batteries keep you going no matter how long you game. Great sound quality for movies and music too.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, Light weight, wireless for easy maneuvering around

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love this headset

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this headset and it connects so fast and install was super easy… all features I love

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the wired version with game dac which was amazing but I sit about 8-10ft from my tv so it didn’t work out for me. This one is perfect. I love that it comes with two batteries and that the receiver keeps the second one charged while you use the first. And it easy to switch out in the middle of a game. The only problem I’ve had from time to time is the mic not registering on my PS4 but it hasn’t happened in a while. I would recommend this for anyone that doesn’t sit right next to their monitor and plays on a TV in a bigger room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This head set is what you want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricy. But wonderfully deliver on what they cost. If your buying something you wear for hours don’t go cheap ; get these. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless option for dual pc stream setups with a goxlr great sound removable batteries loads of outputs

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice headset, but after a week of use, I don’t fell like they are worth the price. They don’t fit as well as I had hoped and have horrible noise isolation. Bluetooth and the extra battery are wonderful features but not worth $150 more then most other headsets. On a good sale they might be worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but very pricey. A bit too tight of a fit for my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset just buy them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair. I have had them a little over a year and wear them for up to 10 hours every day while working for calls and then gaming after work. They are super comfy in that while they sit secure on your head you completely forget you are wearing them. Having had at least a dozen headsets these are by far my favorite set. I can see them lasting for several years and helping stop the cycle of breaking or replacing headsets once or twice a year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Truly the best all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for ps4 and the sound stage is incredible, you can hear every footstep also you can use discord to voice chat or even a phone call while still hear in-game audio. But besides all those features the best is the battery. The game dac has an indicator on your headset's battery level so you pick the right moment to swap batteries and you're good to go. While your friends have to charge it and become wired or have to resort to using an old lesser headset to let their good wireless one charge. Definitely worth it, if you got the money for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless sound for gaming available. 2 batteries is also a must.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what I need. I bought these for my ps4/pc to game with sometimes switch from pc to ps4 my ps4 won’t recognize the headphones so I have to unplug the box and replug it back in. Love that these have Bluetooth as well so I can connect my phone to them and play music or take a call while gaming ( while on a phone call I notice that party chat can’t hear me which is good that it switches the mic from WiFi to Bluetooth)

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Yes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset with excellent range. Does everything I need it to including allowing me to stream from my PS4 with a wireless headset.

    I would recommend this to a friend
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