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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 930 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The best but NOT for Long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 3 stars just based off the really crappy warranty that comes with it totaling 1 yr. I'm on my second pair after the left ear with no physical damage went out during the second year. The audio quality is the best and it really is the best gaming headset when it works. Steel Series base warranty of 1 yr is ridiculous for such an expensive headset. I expected better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond comfortable, and easily adjustable. Just enough volume control to make sure you aren't screaming when you talk, but enough volume to hear the games and chat without putting them on full blast. Easy to follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Feature rich

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this head set because you can use it as a wireless headset with the PS5 and use Bluetooth from your phone to chat on discord at the same time and your are getting game audio from the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are amazing. Blow all others out of the park. They are pretty expensive, but the HIFI sound it produces makes it worth it. Make sure you purchase the one with the DAC. Oh, and these do n not have RGB lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great for PS, Good for Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset for the PS5 you can get. Unfortunately, you're stuck with wired usage on Xbox though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy setup. Great build quality, unlike most other “premium” gaming headsets. Bonus: Bluetooth mixing in the fly. I can stream music or take a cell phone call while gaming without missing a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones overall (wireless)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality unlike anything else. Easy to setup, and with the DAC its easy to switch between any type of audio input or output. Waited a while to get a pair of these and I'm glad I did. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset, I use it for conference calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to use for skype calls and listening to music at work. It works for both of these tasks. I tried several other popular headsets (Sony, Bose, Jabra) and all had issues with the Windows Bluetooth driver, especially while my laptop was docked. The audio was completely garbled (granted, this is a somewhat esoteric use case). Since the dock for the Arctis Pro connects directly, this issue is avoided. I also like the multitude of settings (sidetone volume, audio vs call volume mix) and the removable battery with charger built into the dock. Wireless connection seems strong with no observed interference from the many other wireless devices in the office. The only improvements I would make would be adding active noise cancellation and the ability to pair two Bluetooth devices vs one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best wireless headset I have ever owned. I am coming out of a Steelseries wired set. Tow batteries keeps me gaming non stop. If you are on the fence just do it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Yes, they are pricey, but they sound amazing. I use them as I'm playing video games and the surround is awesome. Do no regret spending the money at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset The sound is crystal clear for knowing where you hear the footsteps or any in game ques. Great quality build. I wish the wiring for the box was less. Other than that it's more than worth buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent buy! Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bought these since my last pair broke and have only had them a month so far. The sound is good compared to my last pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older astro a50 and wanted to try something new. Out of the box I had to tweak the equalizer a bit but then holy smokes this sounds great! Worth the hefty price. The sound can be simply described as crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is amazing, i'm able to listen to my phone and game at the same time, also the mixer it comes with is the best i've used, you can have a battery charging while you have one in the headset and they last about 10 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yoused so many headsets. And I'm super picky with my headsets, by far this is the best headset i have experienced in my entire life. Absolutely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is great and mic sounds great, too. The two batteries is very helpful. The battery seems to die a little quick, but it's nice to just pop it off and put a new one in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for streamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets i've had to date, and that's saying quite a lot as i have owned many headsets over the years. a truly great recommendation for those who are getting into streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    test drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has great sound and ok mic, I compared it to all for me I liked the bose gaming headset it's clean, clear, and can connect to anything.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall good headset..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten 5 stars but if you have a big head these are very tight after 3 hours of straight gaming they hurt your head...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to all of my devices and the sound is amazing. I haven't used with a PC outside of using for meetings. However, I use it with my PS4 and the sound is amazing and footsteps are loud and clear.

    I would recommend this to a friend