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Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 930 reviews
  • Rated 4 out of 5 stars

    Faulty Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arctis Pro wireless is an amazing headset with a big problem, after wear and tear the ear muffs collapse and fall off, hopefully steel series does something about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries pro wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional audio quality. It brings the game to you by allowing you to hear your surroundings. Works perfectly well with playstation 4, PC, Bluetooth devices and it even has a audio cable for devices with audio jac. Also according to the product's website, it is compatible with playstation 5 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Stop dont buy this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if u thing of buying this headset plz try first some other headset the really cool thing about this headset is the battery change but the sound sound horrible

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated when it would turn off when someone wasn't speaking. The complete noise cancellation might be good for some but not everyone. I couldn't even hear when someone was talking. For that I didnt like them as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i drove 3 hour to buy these they where the only headphones that did everything i needed and are wroth it mice are having a proble with the mic but looks like steelsires is going to replace them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Audio Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good about this headset except for the batteries. While it comes with two batteries (one you can charge in the dock while using the other one) I feel like i'm always having to swap them out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Skip them. Not worth unless price gets halved.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio: 5/10 took hours of tuning and it still isnt that good Mic: 3/10 Sounds REALLY low quality and belongs on the classic xbox 360 single ear headset. Build quality: 8/10 seems alright, very lightweight and made mostly of metal where it counts but I don't trust the hinge in the long term and I'm not keeping these long enough to find out if they hold up. Otherwise everything feels very nice and looks good. Comfort: 5/10 DISCLAIMER, I have a big head... These are not big head friendly. Cups are nice, but just a bit too small. my ears are cramped and the way the headset is designed puts too much pressure on the ears and after only a few hours my ears hurt. The fit itself isnt bad, I was afraid they would be too small overall but they are fine. OVERALL: 4/10 This has no right to be sold at 330 USD. If it were $160 Id give it a 6/10 maybe. Other gripes is that despite having the really handy replaceable rechargeable batteries included that charge in the "mix amp", the headset charges WITH FREAKING MICRO USB. For $330 I expect type C. The oled mix amp thing is pretty cool, it does STUFF and THINGS but it doesn't make up for the headset. The SteelSeries software is good. Skip this headset and try the Corsair Virtuoso.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound quality for the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am just like many other potential Wireless Headphones users in the market for this type of product. I want the best there is with great sound and a Mic I can tuck away because I will never use it as I have my own that is better. These headphones have great quality, and the DAC is super easy to connect so where did these headphones lose me? The sound was just not $350 - I wouldn't even say it is worth $150. I was choosing between these and Bost 700 and the bost was honestly just BETTER in every aspect from looks and sound profile. While these takes are certainly subjective, I think bose has killed these unless you for some reason NEED a mic on your headphones. In that case, I would tell you to look elsewhere because even with a god-tier mic it isn't worth $200 unfortunately. When you buy expensive headphones like this they need to be good for gaming but also general PC use and I just could not use them outside of gaming (which was a good experience just not great and certainly not worth the cost). I can say though that they were comfortable (though will get hot over time), easy to use, and had great construction. The Steel Series software was great and easy to use and allowed me to adjust them to a better sound profile manually they just lacked in the mids and lows substantially. They just faltered where it mattered most for me which is the most important part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEEP bluetooth sound notif.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but there's but!! Every time when I'm about to use my phone, like to unlock or about to type a text there's a beep "connected sound bluetooth". Like I'm aware that the headset is ALREADY connected in my phone or some other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their the best gaming headset I have used, I feel so immersed in the games I play and love the feature where you can have your phone connected at the same time is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend for anyone who wants a quality wireless headset with an easy to use customization app. Lookup a setup video on YouTube when setting up to get a few settings changed to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competitive edge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a competitive edge in any game whatsoever this is the one and only headset you will need in your lifetime. It has all of the features you would need to dominate the battlefield or games.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Worst headphones at this price I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly there fine headphones but there so overwhelming performances wise there not very comfortable they cost almost 400 bucks and there a complete garbage compared to Astro a50s also the way they adjust on your head is stupid ther uncomfortable and hurt my head

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    they aight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly i think im partly deff reason im giving it 4 stars but i could not get the EQ perfect and having to switch batteries every 9 hours was annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great headset. Way more reliable than Arctis 3 Bluetooth . Bought this for my gemehead son and he loves it. And I’m getting one more for myself for gaming. I really like the lcd panel on the remote which gives you so many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black headset to match my Black PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had the headset for a few days and so far so good. It's a little tight right now and hopeful it will loosen up soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are my favorite, out of any other headphones out there. Compare to other ones this will definitely noise cancel. The set up is a bit complex, but i really recommend it especially if you have alot of background noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounded great but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I loved this headset; It sounded amazing but eventually the wireless gave out and no longer connected with the dock station. Had to return it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life is meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the sound quality. However if I’m listening to music the battery only lasts for 8 hours or less. I’m glad it has a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs small improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great pair of headphones but I wish it had a second USB connector so that it can be used for ps5 and pc and switch between the two

    No, I would not recommend this to a friend